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Show Results For
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All HBS Web
(1,542)
- People (13)
- News (518)
- Research (665)
- Multimedia (10)
- Faculty Publications (153)
- 01 Mar 2010
- News
John Crowley’s Extraordinary Measures
became CEO of the researcher’s fledgling firm, Novazyme Pharmaceuticals. But Crowley’s personal involvement in the cure he sought almost proved his undoing, as perceptions of potential conflicts of interest threatened to keep his kids out...
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- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
Unilever's market positions in detergents. The attempts to find more profitable growth opportunities through innovation, in products as diverse as fresh dairy and feminine hygiene, largely came to naught, as did attempts to buy into the fast-growing View Details
- 17 Dec 2014
- Research & Ideas
How Our Brain Determines if the Product is Worth the Price
interested in the medial prefrontal cortex (the area in the brain that deals with estimating decision value) and the nucleus accumbens (an area that's been called the pleasure center, and whose activity is correlated with whether a product is viscerally desirable)....
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- 03 Jun 2014
- First Look
First Look: June 3
quite limited. The best path forward involves extensive experimentation and careful evaluation. Publisher's link: http://press.uchicago.edu/ucp/books/book/distributed/I/bo18508109.html August 2013 Advances in Strategic Management The...
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Sean Silverthorne
- 22 Oct 2021
- Research & Ideas
Want Hybrid Work to Succeed? Trust, Don’t Track, Employees
workers during the pandemic. “You have to trust that they are intelligent enough and well-intentioned enough to get work done no matter what it takes,” she says. This means managers should be careful not to treat workers like children by...
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by Michael Blanding
- Web
Key Stakeholders - Institute For Strategy And Competitiveness
sustainable competition. Providers Stay competitive by adopting a strategic approach, restructuring the delivery of care, and measuring costs and outcomes to increase patient value. Patients Participate actively in managing personal...
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- Web
General Management Curriculum - Faculty & Research
decisions, the course examines the legal, ethical, and economic responsibilities of corporate leaders. It also teaches students about management and governance systems leaders can use to promote responsible conduct by companies and their employees, and shows how View Details
- 30 Jun 2022
- News
Scaling Hope
learning platform, Just Five, which was marketed to major corporations. The program provides five-minute, online lessons that offer the most essential information about addiction, including the crucial understanding that addiction is a brain disease, rather than a...
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- 30 Jul 2007
- Research & Ideas
Repugnant Markets and How They Get That Way
cockroaches in California, because nobody wants to eat cockroaches. The law of supply and demand takes care of that. But the reason there's a law against eating horse meat in California is because some people would like to eat horse meat,...
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by Martha Lagace
- 02 Sep 2014
- First Look
First Look: September 2
legacy labor and health care costs-is seriously incomplete and that GM's share collapsed for many of the same reasons that many of the other highly successful American firms of the 50s, 60s, and 70s were forced from the market, including...
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Sean Silverthorne
- 24 Sep 2018
- Research & Ideas
How Cost Accounting is Improving Healthcare in Rural Haiti
Medical records at a healthcare clinic in Lascahobas, Haiti. Ryan McBain A few years ago, the Boston-based nonprofit health care organization Partners in Health (PIH) set out to quantify the cost of primary View Details
- 08 Feb 2021
- Book
How to Make the World Better, Not Perfect
over where to go to dinner and what movie to see, they could both leave feeling unsatisfied. If, on the other hand, the person who cares more strongly about dinner gets to choose the restaurant, and the film...
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by Michael Blanding
- Web
College Students, Take a Sneak Peek at the HBS MBA - MBA
Business & Environment Career Change Career and Professional Development Case Method Clubs Curriculum Digital Entrepreneurship FIELD Financial Aid Health Care Instagram Takeover JD/MBA Leadership Letters to Classmates MBA/MPP & MBA/MPA-ID...
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- 11 Oct 2023
- Blog Post
A Journey of Discovery, Teamwork, and Impact with FIELD Global Immersion
In early May, I embarked on a journey to Seoul, South Korea, accompanied by 70 fellow Harvard Business School classmates. Our purpose? To culminate our first-year studies through the FIELD Global Immersion program. Throughout this transformative experience, I...
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- Web
A Guided Experience into the World of Entrepreneurship - MBA
Business & Environment Career Change Career and Professional Development Case Method Clubs Curriculum Digital Entrepreneurship FIELD Financial Aid Health Care Instagram Takeover JD/MBA Leadership Letters to Classmates MBA/MPP & MBA/MPA-ID...
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- 05 Mar 2013
- First Look
First Look: March 5
abstract available. Purchase this case:http://hbr.org/search/213051-PDF-ENG Kirkpatrick Corporation Hawkins, David F. Harvard Business School Case 113-070 No abstract available. Purchase this case:http://hbr.org/search/113070-PDF-ENG Social Media in Health View Details
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Sean Silverthorne
- Web
Loeb House | About
The Georgian Revival-style, stucco and brick facility has been repurposed several times and was renovated in the 1960s and again in 1985, when it became the first building on campus to be wired for networked personal computers. In 2016...
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- January–February 2024
- Article
Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments
By: Ryan W. Buell, Kamalini Ramdas, Nazlı Sönmez, Kavitha Srinivasan and Rengaraj Venkatesh
Problem Definition: Clients and service providers alike often consider one-on-one service delivery to be ideal, assuming – perhaps unquestioningly – that devoting individualized attention best improves client outcomes. In contrast, in shared service delivery, clients...
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Health Care and Treatment;
Customer Satisfaction;
Outcome or Result;
Performance Improvement
Buell, Ryan W., Kamalini Ramdas, Nazlı Sönmez, Kavitha Srinivasan, and Rengaraj Venkatesh. "Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments." Manufacturing & Service Operations Management 26, no. 1 (January–February 2024): 154–166.
- 14 Oct 2021
- In Practice
Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return
parents with unvaccinated kids under 12 and people engaged in elder care may be rightfully concerned that being indoors at work with colleagues can increase the risks for the vulnerable people they care for....
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by Kristen Senz
- 06 Mar 2020
- Book
A Great Teacher's Lessons for Leading
executives write down two, three, or even four names. They actually have a visceral reaction. When I ask 40-year-olds the same question, they might write down two names. When I ask 30-year-olds to write down the name of the person who...
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