Open Source Software - Publications - Faculty & Research

25 Aug 2003
Research & Ideas

Why IT Does Matter

effectiveness has come the ability to do things truly differently. American Hospital Supply's distribution software and American Airlines' SABRE reservation system are examples of victories in past technologies. The firms were the first... View Details

Keywords: by F. Warren McFarlan & Richard L. Nolan

Blog

Is AI Coming for Your Job?

they understand how to use cognitive AI to transform their operations, the impact on workers promises to be dramatic. White-collar workers whose job security was founded on their knowledge of complex processes and ability to integrate information from various View Details

27 Jun 2011
Research & Ideas

Recovering from the Need to Achieve

other, and whether he could open as many offices as the firm needed. "When I looked at my watch and realized that it was 10:00 p.m. and that I had been sitting on the bench for two hours, I knew something had to give," he... View Details

Keywords: by Kim Girard

28 Jun 2022
Book

The Moral Enterprise: How Two Companies Profit with Purpose

How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details

Keywords: by Avery Forman

02 Oct 2006
Research & Ideas

Negotiating in Three Dimensions

negotiating set-up. Negotiators sometimes can discover hidden sources of value and then craft agreements to unlock that value and overcome barriers created by poor deal design. Now let's move to some errors in our most familiar first... View Details

Keywords: by Martha Lagace

Portrait Project

Cali Tran

they were about mundane things like test-scores, student-body elections and after-school sports. Unlike my mother, I grew up with the privilege of choice and I fully intend to indulge in this privilege. I choose to remember my family history and draw on it as a View Details

01 Jun 2023
News

From Big Pharma to Startup

Hunter Goble (MBA 2022) did not enroll in Harvard Business School with dreams of becoming an entrepreneur. After earning his MBA, Goble intended to return to Eli Lilly to continue to work building brands and launching products. He envisioned himself leading a big,... View Details

Keywords: April White

01 Nov 2022
What Do You Think?

Why Aren’t Business Leaders More Vocal About Immigration Policy?

residing in the US as either undocumented or illegal immigrants. What you call them seems to depend to some extent on your political leanings. Another result are borders—in particular, the Southern border—that are more open than many... View Details

Keywords: by James Heskett

06 Jun 2007
Research & Ideas

Behavioral Finance—Benefiting from Irrational Investors

finance." For example, when investors hold onto stock they've received in an acquisition—taking the path of least resistance—it keeps those shares off the open market and makes the price relatively higher than it would have been... View Details

Keywords: by Julia Hanna

Web

Technology & Operations Management Awards & Honors - Faculty & Research

Centre Award in the Ethics and Social Responsibility category for “Global Sourcing at Nike” (HBS Case 619-008) with Nien-hê Hsieh and Olivia Hull. Michael W. Toffel : Recipient of the 2023 Highly Commended Financial Times Responsible... View Details

08 Mar 2022
Blog Post

Recalling My First Cold Call: A Conversation with Second-Year Students

industries. Before coming to HBS I was the CEO of a startup and only focused on the software industry. Through the case method I learned the colorful stories of great leaders in hundreds of industries—ranging from politicians, to miners,... View Details

17 Nov 2020
Research & Ideas

Why a Blended Workforce May Be Key to Lasting Competitive Advantage

In recent years, companies have been anxious about the lack of skilled workers to fill pivotal jobs. But then came COVID-19 and a subsequent recession. The ensuing business turmoil and record-high unemployment may have temporarily distracted companies from their... View Details

Keywords: by Joseph B. Fuller

10 Oct 2023
Blog Post

Policy Drivers for Environmental Justice: What Businesses Need to Know

which directly contributed to the segregation of neighborhoods. Understanding the role systemic racism has played is essential to EJ. For environmental policy to really be EJ, it needs to combat the systemic inequalities from sources like... View Details

March 2019
Case

HOPI: Turkey's Shopping Companion

By: Sunil Gupta, Donald Ngwe and Gamze Yucaoglu

The case opens in 2017 as Onur Erbay, CEO of HOPI, a multi-vendor loyalty platform, is contemplating a critical decision. The case chronicles the origins of Boyner Group, the parent company of HOPI and a major retailer in Turkey, and development of retail and customer... View Details

Keywords: Loyalty Programs; Multi-vendor Platform; Retail; Big Data; Customer Relationship Management; Mobile and Wireless Technology; Business Model; Analytics and Data Science; Competitive Strategy; Decision Making; Applications and Software; Digital Platforms; Technology Industry; Retail Industry; Turkey

Citation

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September 2019 (Revised September 2019)
Case

Facebook Fake News in the Post-Truth World

By: John R. Wells, Carole A. Winkler and Benjamin Weinstock

In August 2019, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The first major storm of protest followed the surprise election of Donald Trump as President of the United States on November 8, 2016; many put the blame at the door of fake... View Details

Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia

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06 Jan 2020
Research & Ideas

Motivate Your High Performers to Share Their Knowledge

worker shared a trick for keeping track of information customers share at the beginning of calls, reducing a source of stress. Another advised a colleague not to “unbundle” the price of features when presenting customers with potential... View Details

Keywords: by Michael Blanding

03 Jun 2020
Blog Post

How to Thrive as a Remote Manager and Employee

they need to succeed by reviewing these tips and implementing what works for you and your company. Remote Work Management Practices: Weekly 1:1 meetings with your direct reports by video call Weekly group video calls with teams Optional social time for employees to... View Details

Web

How Toyota Turns Workers Into Problem Solvers

quality, low cost, short lead-time and flexible production. And Toyota's operating system—the Toyota Production System—had been widely credited for Toyota's sustained leadership in manufacturing performance. Furthermore, Toyota had been remarkably View Details

Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto

18 Feb 2020
Blog Post

A Vision of Love@HBS in 2020

partner, and doubling up on the friendships and memories. Never could we have imagined a Texas guy and California gal surviving four east coast winters. We have given up planning and stayed open to the doors God opens, following our love... View Details

Publications