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  • November 2003 (Revised March 2004)
  • Case

Federal Express: Early History

Describes key events in the start-up of Federal Express. Outlines the company's value proposition and provides an overview of key competitors in the air freight industry. This case is used with Teledesic (Abridged), HBS No. 9-804-096, which describes a failed project... View Details
Keywords: Competition; Network Effects; Business Startups; Transportation Industry; United States
Related
  • 25 Jun 2013
  • First Look

First Look: June 25

Network Methods to Map Product Architecture By: Baldwin, Carliss Y., Alan MacCormack, and John Rusnak Abstract—In this paper, we describe an operational methodology for characterising the architecture of technical systems and demonstrate... View Details
Keywords: Anna Secino
  • 12 Apr 2018
  • Op-Ed

Op-Ed: The Trouble with Tariffs

already the leading network infrastructure supplier globally, ahead of Cisco, Nokia, and Ericsson. It is a leader in optical network equipment, and has passed Apple in smartphone sales (outside the US, of... View Details
Keywords: by Willy C. Shih; Manufacturing; Auto; Steel; Air Transportation; Technology; Telecommunications
  • 15 Jan 2013
  • First Look

First Look: January 15

  PublicationsThe Future of Organization Design Authors:Baldwin, Carliss Y. Publication:Journal of Organization Design Abstract The modern corporation has long been the central focus of the field of organization design. Such firms can be... View Details
Keywords: Sean Silverthorne
  • 13 Mar 2018
  • First Look

March 13, 2018

Well-being: A Global Perspective By: De Neve, Jan-Emmanuel, Amy Blankson, Andrew Clark, Cary Cooper, James Harter, Christian Krekel, Jenn Lim, Paul Litchfield, Jennifer Moss, Michael I. Norton, Mariano Rojas, George Ward, and Ashley V. Whillans Abstract—Work and... View Details
Keywords: Sean Silverthorne
  • 23 Jun 2009
  • First Look

First Look: June 23

technology, three core principles have emerged that work together to ensure that complementary, interconnected products coexist and compete. These core principles are particularly important when applied to platforms, which have played a View Details
Keywords: Martha Lagace
  • 02 Oct 2007
  • First Look

First Look: October 2, 2007

media of collaboration range from consumer review sites like Epinions and Trip Advisor, to collaborative networking sites like Bebo, Facebook, Orkut and Meetup, to trading sites like Craigslist and eBay, and user-generated content sites... View Details
Keywords: Martha Lagace
  • 03 Oct 2005
  • What Do You Think?

What’s the Future of Globally Organized Labor?

will emerge new kinds of collective actions that will address the contemporary issues of multinational workforces and globalized networks of trade and commerce." These comments raise several questions: Just what new kinds of... View Details
Keywords: by James Heskett
  • 2007
  • Chapter

Collaborative R&D in Management: The Practical Experience of Fenix and TruePoint in Bridging the Divide Between Scientific and Managerial Goals

By: Michael Beer and Niclas Adler
The gap between theory and practice has been of concern to both practitioners and academics, yet other than pleas to close the gap with more accessible writing by academics and more interest in research by practitioners few systematic efforts have been made to close... View Details
Keywords: Transformation; Knowledge Management; Management; Goals and Objectives; Performance Effectiveness; Performance Improvement; Practice; Research and Development; Social and Collaborative Networks; Theory; Value; United States
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  • 23 Jul 2013
  • First Look

First Look: July 23

when network effects lead to unfavorable expectations about supplier participation, whereas it is shifted towards the marketplace for long-tail products. We thus provide a theory of which products an intermediary should offer in each... View Details
Keywords: Anna Secino
  • 29 Aug 2017
  • First Look

First Look at New Research and Ideas, August 29

knowledge sharing networks may struggle to access useful knowledge at work. A knowledge repository (KR) has the potential to help peripheral individuals gain access to valuable knowledge because it is universally available and can be used... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2021
  • What Do You Think?

How Will the Metaverse Affect Productivity?

in a U-Stor-It container in Inglewood, California. After losing his day job, he turns to his “auxiliary emergency backup job” as a “freelance stringer for the CIC, the Central Intelligence Corporation of Langley, Virginia.” He, along with... View Details
Keywords: by James Heskett
  • March 2002 (Revised November 2003)
  • Case

Satellite Radio

By: Thomas R. Eisenmann and Alastair Brown
In early 2002, XM and Sirius were fighting for control of the emerging U.S. market for satellite radio. Each company targeted consumers in automobiles, providing 100 channels of CD-quality audio for a monthly subscription fee of $10-$13. Wall Street analysts predicted... View Details
Keywords: Growth and Development Strategy; Price; Risk and Uncertainty; Problems and Challenges; Network Effects; Partners and Partnerships; Information Technology; Business Model; Investment Return; Auto Industry; Media and Broadcasting Industry; United States
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  • 16 Dec 2008
  • First Look

First Look: December 16, 2008

http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=208083 Cyworld: Creating and Capturing Value in a Social Network Harvard Business School Case 509-012 May 2008, the new CEO of Cyworld, a social View Details
Keywords: Sean Silverthorne
  • 05 Feb 2015
  • Research & Ideas

How New BofA Executives Learn its ’Deep Smarts’

executives. To address these needs, the bank has created an onboarding program for executives one to two levels below the C-suite. The program aims to ensure that the new executives understand role expectations, quickly develop a network... View Details
Keywords: Re: Dorothy A. Leonard; Banking
  • 04 Jun 2001
  • Research & Ideas

Why dot.coms Will Rise Again

& Fung is a publicly traded family company that McFarlan reckoned would clock $5 billion in US sales by the end of 2001. The company operates a supply chain network involving "thousands" of factories across China, Southeast... View Details
Keywords: by Martha Lagace
  • 28 Aug 2012
  • First Look

First Look: August 28

Centralization is predicted when the value of firm-wide coordination dominates these adaptation and information-processing concerns. Based on a novel data set containing information on establishment-level decision rights over information... View Details
Keywords: Sean Silverthorne
  • 05 Sep 2017
  • First Look

First Look at New Research and Ideas, September 5, 2017

urban and rural, the new urbanization does not upend China’s longstanding duality between those categories. The central goals of the new urbanization are to manage urbanization so as to generate domestic demand and reorganize agricultural... View Details
Keywords: Sean Silverthorne
  • October 2016
  • Case

Triangulate: Stay, Pivot or Exit?

By: Thomas Eisenmann, Shikhar Ghosh and Christopher Payton
Sunil Nagaraj, Triangulate's founder had spent a few years trying to launch a dating application that matched users based on their behavior on social media. Based on input from advisors, the company changed its focus from a B2B site to a B2C dating site with a unique... View Details
Keywords: Early Stage; Pivot; Two Sided Markets; Business Model; Business Exit or Shutdown; Product Launch; Venture Capital; Failure; Internet and the Web; Entrepreneurship; Information Technology; Social and Collaborative Networks; United States; North America
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  • 30 Aug 2011
  • First Look

First Look: August 30

underutilized markets, using its global network to quickly move products to market, and reinvesting steadily in its brand. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/311120-PDF-ENG L'Oréal: Global Brand, Local Knowledge... View Details
Keywords: Sean Silverthorne

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