Publications

Publications

Filter Results: (1,049) Arrow Down
Filter Results: (1,049) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 25 of 1,049 Results →
  • August 2024
  • Case

Cristina Ventura: The Career of a Catalyst

By: Linda A. Hill, Allison J. Wigen and Ruth Page
This multimedia case follows the career of Chief Catalyst Officer for the Lane Crawford Joyce Group (LCJG), Cristina Ventura. After beginning her career in luxury in Europe and Asia, Ventura was recruited in 2011 to open Apple’s flagship stores in Hong Kong and South... View Details
Keywords: Innovation Leadership; Innovation Strategy; Technological Innovation; Leadership Style; Leading Change; Entrepreneurship; Luxury; Family Business; Personal Development and Career; Retail Industry; Retail Industry; Retail Industry; Asia; China; Hong Kong
Related
  • 14 Feb 2011
  • Research & Ideas

Clay Christensen’s Milkshake Marketing

market should be organized." Furthermore, it's difficult for product developers to break the mold when many of their customers organize their store shelves around traditional marketing metrics. Christensen gives the example of a company... View Details
Keywords: by Carmen Nobel; Retail; Retail; Retail; Retail
  • 01 May 2018
  • First Look

First Look at New Research and Ideas, May 1, 2018

largest organized chai retailer. It has missed its target for retail store openings by approximately 25%, goals that are very important to its investors who are also board members. However, it has developed... View Details
Keywords: Sean Silverthorne
  • 05 Jul 2023
  • HBS Case

What Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment

Ron Johnson as chief executive officer of JCPenney. Johnson joined from Target and previously worked for Apple, where he’s credited with developing the Apple Store concept. “The trap is when you rely too heavily on one orientation, the... View Details
Keywords: by Ben Rand
  • 09 Mar 2009
  • Research & Ideas

How to Revive Health-Care Innovation

networks arise, disrupting the old. Hence, disruptive business models such as value-adding process clinics, retail clinics, and facilitated networks must be married with disruptive innovations in insurance and reimbursement in order to... View Details
Keywords: by Clayton M. Christensen, Jerome H. Grossman, M.D. M.D. & Jason Hwang; Health
  • 03 Mar 2023
  • Research & Ideas

When Showing Know-How Backfires for Women Managers

combination of observations, interviews, and archival data in The Task Bind: Explaining Gender Differences in Managerial Tasks and Performance, recently published in Administrative Science Quarterly, to analyze 80 retail grocery View Details
Keywords: by Kara Baskin; Retail; Retail
  • Web

Strategy - Faculty & Research

about offline expansion and globalization. Founded in 2015, Boutiqaat combined social commerce, localized logistics, and private label products to build a differentiated digital platform. Students must evaluate whether Boutiqaat should establish flagship View Details
  • May 2024 (Revised February 2025)
  • Case

Lowe's: Improving the Total Home Strategy

By: Elie Ofek, K. Shelette Stewart and Alicia Dadlani
In 2023, Marvin Ellison, CEO of Lowe’s, contemplated enhancements to the company’s Total Home Strategy to accelerate performance and grow market share. In the last five years since becoming CEO, Ellison had championed a turnaround of the company, completing a... View Details
Keywords: Growth and Development Strategy; E-commerce; Competition; Brands and Branding; Business Strategy; Retail Industry; United States; North Carolina
Related
  • 20 Nov 2012
  • First Look

First Look: November 20

Movement to Reduce Obesity in Texas Jose B. Alvarez, Jason Riis, and Walter J. SalmonHarvard Business School Case 512-034 In January 2012, H-E-B Grocery Co., a private retail chain with stores located in... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2023
  • News

Rounding the Bend

textiles from retailers and municipalities across Europe. The company operates facilities in Germany, where garments are sorted with a combination of automation and manual tech, so that the useful life of each piece can be extended. About... View Details
Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Miscellaneous Store Retailers; Miscellaneous Store Retailers; Miscellaneous Store Retailers
  • 27 Feb 2023
  • Research & Ideas

How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards

lines or difficulty in finding a store employee for help. Retail operations: An oxymoron The paper adds granularity to Raman's three decades of research into operations management, which includes a focus on... View Details
Keywords: by Ben Rand; Retail
  • 25 Jun 2024
  • Research & Ideas

Rapport: The Hidden Advantage That Women Managers Bring to Teams

(worldwide), but service industries like food and retail in this part of the world are great examples, and they occupy very large proportions of the labor force. The findings here apply to a lot of workers,” Tamayo says. Rather than hire... View Details
Keywords: by Kara Baskin; Food & Beverage
  • November 2011
  • Case

WrapItUp: Developing a New Compensation Plan

By: W. Earl Sasser Jr. and Rachel Shelton
A restaurant chain based in California offers made-to-order sandwich wraps using fresh, healthy ingredients. The founders of the company take a very active role in day-to-day business and tightly control every aspect of the restaurant operation from hiring store... View Details
Keywords: Empowerment; Middle Management; Human Resource Management; Compensation; Incentives; Motivation; Motivation and Incentives; Change Management; Business Growth and Maturation; Service Delivery; Entrepreneurship; Employees; Compensation and Benefits; Retail Industry; Retail Industry; Retail Industry; California
Related
  • 07 Jul 2022
  • HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

and in retail chains with lots and lots of stores, they use what are called co-packers, third-party factories, that will make ice cream to your specifications. That was always an option for Ample Hills.” Hiring a co-packer would have... View Details
Keywords: by Pamela Reynolds
  • 07 Jul 2019
  • HBS Case

Walmart's Workforce of the Future

Any discussion of the future of retail—or how we work—has to include Walmart. As of 2017, 90 percent of the US population lived within 10 miles of a Walmart store; with 11,766 locations worldwide and $514 billion in annual revenues, the discount View Details
Keywords: by Julia Hanna; Retail
  • Web

Placement - Doctoral

Austin, McCombs School of Business, Information, Risk and Operations Management Department Dissertation: Essays on Labor Productivity in Retail Stores Advisors: Ananth Raman (Chair), Antonio Moreno , and... View Details
  • Web

Africa - Global

localized logistics, and private label products to build a differentiated digital platform. Students must evaluate whether Boutiqaat should establish flagship stores to deepen its omnichannel retail... View Details
  • Web

Middle East & North Africa - Global

Office, and MBA Admissions. Watch the videos here . New Research on the Region May 2025 Case Boutiqaat: Influencing Retail in MENA By: Juan Alcacer and Noor Al Qadhi Boutiqaat, a Kuwait-based e-commerce platform, scaled an... View Details
  • 11 Jul 2006
  • First Look

First Look: July 11, 2006

of $27.3 billion, Richfield, Minnesota-based Best Buy Co., Inc., was the leading retailer of consumer electronics, home-office products, and related services in North America. Its operations included the distinct View Details
Keywords: Sean Silverthorne
  • 13 Jul 2016
  • HBS Case

How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers

scouring craft fairs across the country to identify the best vendors at each, and pitching them on opening up an online store on the site. “They first brought their customers, and then they brought other artisans who followed the... View Details
Keywords: by Michael Blanding; Retail; Retail; Retail