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- Research Summary
The Role of Information Technology in the Provision of Services
By: James I. Cash
James I. Cash, Jr. is exploring the role of information technology in service management. Specifically, he is studying the implications of the ubiquity of information technology at three levels in service-providing organizations. (In the United States today, service... View Details
- Research Summary
The Transition to Retirement
My current major research program is the Retirement Transitions Study: a broad study of retiring professionals' everyday experiences, including identification with work; identity stability, change, and development; meaningfulness of work; changes in life structure,... View Details
- Teaching Interest
United States in the World 39 - History of American Democracy
By: David A. Moss
For Harvard College undergraduates and MBA students
Today we often hear that American democracy is broken - but what does a healthy democracy look like? How has American democratic governance functioned in the past, and how has it changed... View Details
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