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  • November 1999 (Revised March 2003)
  • Case

Webvan: Groceries on the Internet

By: John A. Deighton and Kayla Bakshi
What are the prospects for grocery shopping on the Web? This case invites a comparison of seven business models, with particular emphasis on Webvan. Why does the investment community value Webvan at $7.8 billion after less than six months of operating experience, and... View Details
Keywords: Business Model; Experience and Expertise; Investment; Information; Marketing; Distribution Channels; Service Delivery; Cognition and Thinking; Internet and the Web; Retail Industry; Service Industry
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  • Web

Case Studies - Social Impact Collaboratory

Courses & Case Studies Case Studies Middlebury College: Energy2028 (320029) by Brian Trelstad , Michael Norris and John McKinley APRIL 2020 (REVISED MAY 2021) Not all social change happens with new organizations. Middlebury College is one... View Details
  • 01 Dec 2018
  • News

Innovation Outside the Boundaries

the way of solving problems across today’s interconnected organizations,” observes Thiry. “The knowledge sharing happening more and more between HBS and other Harvard schools is extremely important.” O’Leary calls the new joint MS/MBA degree program at HBS and the... View Details
  • 21 Aug 2017
  • Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

depth, and accessibility—it has become clear it is key to helping companies develop sustainable competitive advantage. “The new attention being given to data today is because suddenly, everywhere, it’s become much cheaper to measure,” says View Details
Keywords: by Dina Gerdeman
  • Web

Team - Institute For Strategy And Competitiveness

School John Meara D.M.D., M.B.A., M.D., Steven C. and Carmella R. Kletjian Professor of Global Health and Social Medicine and Professor of Surgery Harvard Law School Glenn Cohen J.D., James A. Attwood and... View Details
  • Web

HBS - The year in Review

Business, Government & the International Economy Faculty Promoted Full Professors Ryan Buell Technology & Operations Management Leslie John Negotiation, Organizations & Markets Feng Zhu Technology & Operations Management Associate... View Details
  • Web

Organizational Behavior Awards & Honors - Faculty & Research

Diversity in Organizations Division of the Academy of Management. Alexandra C. Feldberg : Recipient of the 2015 John R. Marquand Award for Exceptional Advising and Counseling from Harvard University. Linda View Details
  • 01 Dec 2016
  • News

Faculty Books for December 2016

Business By John A. Quelch and Emily C. Boudreau (Springer) The authors introduce a model for companies committed to making positive contributions to health and wellness.... View Details
  • 01 Mar 2008
  • News

Faculty Books

How Good Marketing Makes for Better Democracy by John A. Quelch and Katherine E. Jocz (HBS Press) Professor Quelch and Research Associate Jocz... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 15 Jun 2007
  • Research & Ideas

Remembering Alfred Chandler

knows how fitting, how proper, was his choice of that word. David A. Moss David A. Moss is the John G. McLean Professor of Business Administration at Harvard Business School,... View Details
Keywords: by Sean Silverthorne
  • April 2021 (Revised July 2021)
  • Case

Public Equities Impact Investing at BlackRock

By: Shawn A. Cole, Vikram S. Gandhi, Michael Norris and John Masko
In early 2021, BlackRock—the world’s largest asset manager with $9 trillion in assets under management (AUM)—sought to become a leader in promoting environmental and social sustainability. Over the previous ten years, CEO Larry Fink had written an annual open letter to... View Details
Keywords: Impact Investing; Renewable Energy; Climate Change; Environmental Sustainability; Equity; Corporate Social Responsibility and Impact; Financial Management; Investment Funds; Investment Return; Mission and Purpose; Organizational Change and Adaptation; Financial Services Industry; United States
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Technology & Operations Management Awards & Honors - Faculty & Research

Article Award for his article with Thomas Lyon, Magali A. Delmas, John W. Maxwell, Pratima Bansal, Mireille Chiroleu-Assouline, Patricia Crifo, Rodolphe Durand, Jean-Pascal Gond, Andrew King, Michael Lenox,... View Details
  • 04 Aug 2011
  • What Do You Think?

How Dangerous Is Common Sense to Managers?

the simple perception of the situation or facts," JR adds that "Common sense is not in the knowledge but in the application of the knowledge." Others placed emphasis on the word "common." S. A. Visotsky, for... View Details
Keywords: by James Heskett
  • 01 Mar 2017
  • News

A Healthy Profit

Illustration by Suharu Ogawa Illustration by Suharu Ogawa Luxury cruise company Royal Caribbean’s connection to public health might not be immediately apparent. “People don’t think of it as a health company, obviously,” says Professor View Details
Keywords: Dan Morrell
  • November 2005 (Revised December 2016)
  • Case

Bally Total Fitness (A): The Rise, 1962–2004

By: John R. Wells, Elizabeth A. Raabe and Gabriel Ellsworth
From a single, modest club in 1962, Bally Total Fitness had grown to become—in management’s words—the “largest and only nationwide commercial operator of fitness centers” in the United States in 2004. Bally had faced its share of challenges, but the last couple of... View Details
Keywords: Bally Total Fitness; Fitness; Gyms; Health Clubs; Chain; Securities And Exchange Commission; Paul Toback; Weight Loss; Exercise; Contracts; Personal Training; Retention; Accounting; Accounting Audits; Accrual Accounting; Finance; Advertising; Business Growth and Maturation; Business Model; For-Profit Firms; Customers; Customer Satisfaction; Public Equity; Financing and Loans; Revenue; Revenue Recognition; Geographic Scope; Multinational Firms and Management; Health; Nutrition; Business History; Lawsuits and Litigation; Management; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Marketing; Operations; Service Delivery; Service Operations; Public Ownership; Problems and Challenges; Business and Shareholder Relations; Business Strategy; Competition; Corporate Strategy; Expansion; Segmentation; Trends; Cost Management; Profit; Growth and Development; Leadership Style; Five Forces Framework; Private Ownership; Opportunities; Motivation and Incentives; Competitive Strategy; Health Industry; United States; Illinois; Chicago
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  • Web

Harvard Business School

Building on the Legacy Thought Leadership Andrew F. Brimmer James I. Cash Jr. Linda A. Hill David A. Thomas HBS Faculty Members HBS Doctoral Students Alumni Profiles Research Links Essay on HBS Thought... View Details
  • 01 Jun 2002
  • News

Africa Business Conference Creates Ongoing Forum for Change

Professor John Quelch (center) moderated a panel on emerging opportunities in Africa. Photo: Justin A. Knight Singer Angelique Kidjo performed for an enthusiastic group Friday... View Details
  • 19 Sep 2016
  • Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

the Practical Relevance of Research, forthcoming in Production and Operations Management. “This is my soapbox message to academics: be more relevant,” says Toffel, the Senator John Heinz Professor of Environmental Management and faculty... View Details
Keywords: by Carmen Nobel; Education
  • 01 Jun 2004
  • News

Massport, Back on Course

an organization in crisis, primed for transformation. Enter Craig P. Coy (MBA 1983), appointed CEO in April of that year, and HBS professor John A. Quelch (DBA 1977), appointed... View Details
Keywords: Roger Thompson; Massport; Transit and Ground Passenger Transportation; Transportation
  • 01 Oct 1997
  • News

High Fives

company. Another was when Dick Fisher and John Mack asked me to head the investment banking division of Morgan Stanley, which I consider to be a great responsibility and a great honor.” Stephen A. Schwarzman... View Details