Publications

Find at Harvard

June 9, 2020
Article

A Harvard MBA Lecturer and Organizational Behavior Expert Says This Is the Big Mistake Leaders Make When Trying to Promote Diversity and Offers 6 Ways to Do Better

By: Anthony J. Mayo

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August 2020
Case

Mary Guerrero and the Advancement of Latinx Talent: Developing an Employee Resource Group at a Top Tier Bank (A)

By: Rosabeth Moss Kanter and Amy Hernandez Turcios

Mary Guerrero was a first-generation Latina and an investment banking analyst at a top tier bank on Wall Street—Bulge Bracket Bank (BBB). She was committed to increasing representation of Latinx talent at her firm. She was already doing a lot of individual work to make... View Details

Keywords: Latin America; Bank; Representation; Scale; Inclusion; Coalition; Resources; Latinx; Talent and Talent Management; Diversity; Ethnicity; Banks and Banking; Leadership

19 Jul 2010
News

Summer Venture in Management Program (SVMP) Brings Diverse Students from Over 40 Colleges to HBS

October 2014
Case

Teckentrup: A Door to Managing Difference

By: Clayton Rose, Jerome Lenhardt and Daniela Beyersdorfer

For Kai Teckentrup, the owner and co-CEO of the German "Mittelstand" door manufacturer Teckentrup, balancing competitive pressures, demographic realities and values were at the heart of the diversity program that he had started and championed at the company. Beyond... View Details

2019
Chapter

Why a Chapter on Race, Work, and Leadership?

By: Laura Morgan Roberts, Anthony J. Mayo and Serenity Lee

In this chapter, Laura Morgan Roberts, Anthony J. Mayo, and Serenity Lee outline the rationale for the publication of an edited volume on race, work, and leadership that is squarely focused on the black experience. View Details

Keywords: Race And Ethnicity; Race; Ethnicity; Diversity; Leadership

23 Feb 2024
Video

Rethinking Diversity, Equity, and Inclusion: Moving Beyond the Business Case Approach

2014
Article

Where Global and Virtual Meet: The Value of Examining the Intersection of These Elements in Twenty-First-Century Teams

By: Cristina B. Gibson, Laura Huang, Bradley L. Kirkman and Debra L. Shapiro

We review prior research that has examined virtuality in teams (e.g., pertaining to the use of electronic media) or the global nature of teams (e.g., national and cultural differences), demonstrating that very few scholars have examined both simultaneously. Given that... View Details

Keywords: Global Virtual Teams; Cultural Diversity; Electronic Communication; Computer-mediated Communication; Groups and Teams; Global Range; Cross-Cultural and Cross-Border Issues; Interactive Communication

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January 19, 2021
Article

How to Be a 'Glass-Shattering' Organization

By: Colleen Ammerman and Boris Groysberg

Advancing gender equality is certainly desirable, but may not seem vital during this turbulent time — yet that assumption couldn’t be further from the truth. In fact, losing sight of gender equity right now is likely to put you at a real disadvantage when the pandemic... View Details

Keywords: Gender Equity; Gender Inclusivity; Gender; Equality and Inequality; Organizational Change and Adaptation

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September 26, 2024
Article

A Better Way to Measure Social Impact

By: Robert S. Kaplan and Constance Spitzer

All impact investors report the financial returns from their funds and investments, and many provide metrics on intended social outcomes, such as numbers of individuals served, or quality jobs created. But investors do not supply metrics about their impacts on... View Details

Keywords: Impact Investing; Social Impact Investment; Inclusive Growth; Sustainability; Corporate Social Responsibility and Impact; Environmental Sustainability

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Research Summary

Overview

By: Katherine B. Coffman

Professor Coffman studies the sources of gender gaps in economically-important contexts. Her work focuses on the role of beliefs: how do stereotypes bias the beliefs that individuals hold about themselves (and others), and how do these biased beliefs shape... View Details

Keywords: Gender; Stereotypes; Diversity Management; Experiments

03 May 2024
Blog Post

From Harvard to Miss New Jersey: A Journey of Perseverance and Self-Belief

diversity. The warmth and inclusivity of my classmates and faculty encouraged an environment where diverse perspectives were not just valuable... View Details

May 2020
Case

Trust Merchant Bank

By: Ramon Casadesus-Masanell, Pippa Tubman Armerding, Dilyana Karadzhova Botha and Salim Dewji

Trust Merchant Bank (TMB), a leading bank in the Democratic Republic of Congo (DRC), needs to decide whether to enter the soon-to-be-liberalized insurance industry. Since its founding in 2004, TMB has played a pivotal role in reshaping the DRC banking landscape by... View Details

Keywords: Retail Banking; Financial Services; Financial Inclusion; Turnaround; Fintech; Banks and Banking; Financial Condition; Insurance; Corporate Strategy; Expansion; Business Model; Family Business; Entrepreneurship; Information Technology; Monopoly; Banking Industry; Insurance Industry; Africa; Congo, Democratic Republic of the

June 2021
Case

Linda Oubré at Whittier College

By: Debora L. Spar and Haley P. Brown

The case follows President Linda Oubré (HBS MBA Class of 1984) as she seeks to move Whittier College towards a more diverse, equitable, and inclusive campus.
In 2020, the student body of Whittier, a private liberal arts college in Los Angeles County,... View Details

Keywords: Race And Ethnicity; Women And Leadership; Education; Higher Education; Diversity; Race; Leadership; Change Management; United States; California; Los Angeles

April 2017
Supplement

Global Leadership in a Dynamic and Evolving Region: Molinas @ The Coca-Cola Company (C)

By: Tsedal Neeley and Esel Çekin

Supplements the (A) case. View Details

Keywords: Functions; Structure; Centralization; Decentralization; Diversity; Country Of Origin Effects; Global Contextual Intelligence; Leading Change; Crisis Management; Organizational Structure; Experience and Expertise; Situation or Environment; Central Asia; Turkey

18 Sep 2019
Working Paper Summaries

Female Inventors and Inventions

Keywords: by Rembrand Koning, Sampsa Samila, and John-Paul Ferguson; Health; Biotechnology; Medical Devices & Supplies

26 Oct 2021
Video

Fireside Chat with Terrill Drake and members of the HBS Affinity Groups

April 2017
Supplement

Global Leadership in a Dynamic and Evolving Region: Molinas @ The Coca-Cola Company (D)

By: Tsedal Neeley and Esel Çekin

Supplements the (A) case. View Details

Keywords: Functions; Structure; Centralization; Decentralization; Diversity; Country Of Origin Effects; Global Contextual Intelligence; Leading Change; Crisis Management; Organizational Structure; Experience and Expertise; Situation or Environment; Central Asia; Turkey

April 2017
Supplement

Global Leadership in a Dynamic and Evolving Region: Molinas @ The Coca-Cola Company (B)

By: Tsedal Neeley and Esel Çekin

Supplements the (A) case. View Details

Keywords: Functions; Structure; Centralization; Decentralization; Diversity; Country Of Origin Effects; Global Contextual Intelligence; Leading Change; Crisis Management; Organizational Structure; Experience and Expertise; Situation or Environment; Central Asia; Turkey

October 2014 (Revised December 2014)
Case

Gentera: Beyond Microcredit

By: Rajiv Lal and Lisa Mazzanti

Gentera, whose largest subsidiary is Compartamos Banco, has been a fantastically successful endeavor since it started in the 1990s. But in 2014, Gentera faces challenges in expanding beyond group-lending and micro-credit into microfinance and beyond in order to fulfill... View Details

Keywords: Financial Inclusion; Compartamos; Gentera; Micro-lending; Microfinance; Insurance; Banking Industry; Insurance Industry; Mexico City