Publications

31 May 2017
What Do You Think?

Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'?

technological change bring new disruptors along,” as Gadi BenMark put it. In the future, look for “Blockchain enabled ecommerce, AR- (augmented reality) and VR (virtual reality)-based commerce, and 3D printing—each holding the potential... View Details

Keywords: by James Heskett; Retail

20 Feb 2019
Research & Ideas

Rocket-tunity: Can Private Firms Turn a Profit in Space?

less clear, but the company has expressed interest in extending its technology to private customers. Weinzierl also points to two lesser-known companies that are deeply embedded in the development of space bases: Bigelow Aerospace and... View Details

Keywords: by Scott Wallask; Aerospace; Tourism; Transportation

Web

Research - Race, Gender & Equity

Racial Inequality in Organizations: A Systems Psychodynamic Perspective By: Sanaz Mobasseri, William A. Kahn and Robin J. Ely This paper uses systems psychodynamic concepts to develop theory about the persistence of racial inequality in U.S. organizations and to inform... View Details

24 Feb 2020
Research & Ideas

The Hidden Vulnerabilities of Open Source Software

Reading The Hidden Benefit of Giving Back to Open Source Software The Surprising Right Fit for Software Testing 6 Ways That Emerging Technology Is Disrupting Business Strategy What's your take on the... View Details

Keywords: by Frank Nagle and Jenny Hoffman; Computer

15 Feb 2011
First Look

First Look: Feb. 15

healthcare, and microfinance. In the process, a case is made that these disruptive commercial models are a key component in the response to poverty, and that there is a social role for financial returns. Accordingly, the basic goods and... View Details

Keywords: Sean Silverthorne

January 2021 (Revised March 2022)
Case

Arçelik: From a Dealer Network to an Omnichannel Experience

By: Ayelet Israeli and Fares Khrais

Arçelik Turkey, the country’s market leader in household appliances, was at an omnichannel crossroads in January 2020. Arçelik was a B2B player utilizing a dealership network with an umbrella of brands and had one of the largest brick-and-mortar store networks in... View Details

Web

Courses by Faculty Unit - Course Catalog

and Valuation Using Financial Statements Joseph Pacelli Fall 2025 Q1Q2 3.0 Yuan Zou Spring 2026 Q3Q4 3.0 Changing the World: Life Choices of Influential Leaders (also listed under General Management) Robert Simons Fall 2025 Q1Q2 3.0 Generative AI for Business Leaders... View Details

July 2019 (Revised March 2020)
Case

At-Bay Cyber Insurance

By: Marco Di Maggio and David Lane

At-Bay was a cyber insurance startup that offered companies coverage against a wide array of cyber risks—exposure to which the firm was able to quickly assess and price on the basis of technical expertise that traditional insurance carriers lacked. In mid-2019, At-Bay... View Details

Keywords: Business Startups; Insurance; Disruptive Innovation; Risk Management; Product Marketing; Distribution Channels; Information Technology; Salesforce Management; Insurance Industry

March 2023
Teaching Note

Ransomware Attack at Colonial Pipeline Company

By: Suraj Srinivasan and Li-Kuan Ni

Teaching Note for HBS Case No. 123-069. On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth... View Details

12 Nov 2021
News

Alumni Business Leaders on Confronting the Climate Change Challenge

venture commitments to developing battery technologies to meet the coming automotive demand, as well as the needs of countless smart devices. Truck transport, especially diesel-powered trucks, too are a major focus, opening the door to... View Details

30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

online versus face-to-face, so some form of redundant communication would be helpful so things don’t slip through the cracks,” Neeley says. 6. Move to more asynchronous work Given the disruption to the 9-to-5 workday, employers should... View Details

Keywords: by Dina Gerdeman

September 2021 (Revised December 2023)
Case

On the Bubble: Startup Bootstrapping

By: Jeffrey J. Bussgang, Tom Quinn and Annelena Lobb

Bubble was a software company in the low-code/no-code market, making tools that allowed users without traditional programming backgrounds or technical skills to build software. The case covers cofounder Joshua Haas’s engineering background, as he experienced a high... View Details