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  • All HBS Web  (9,669)
    • People  (43)
    • News  (2,816)
    • Research  (5,258)
    • Events  (81)
    • Multimedia  (26)
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  • June 2020
  • Supplement

RBC: Transforming Transformation (B)

By: Ethan Bernstein, Francesca Gino and Aldo Sesia
In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,... View Details
Keywords: Service Delivery; Information Technology; Transformation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Decision Making; Human Resources; Management Systems; Organizational Design; Organizational Structure; Groups and Teams; Management Teams; Financial Services Industry; Financial Services Industry; Canada
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Bernstein, Ethan, Francesca Gino, and Aldo Sesia. "RBC: Transforming Transformation (B)." Harvard Business School Supplement 920-045, June 2020.
  • May 2020
  • Article

Scalable Holistic Linear Regression

By: Dimitris Bertsimas and Michael Lingzhi Li
We propose a new scalable algorithm for holistic linear regression building on Bertsimas & King (2016). Specifically, we develop new theory to model significance and multicollinearity as lazy constraints rather than checking the conditions iteratively. The resulting... View Details
Keywords: Mathematical Methods; Analytics and Data Science
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Bertsimas, Dimitris, and Michael Lingzhi Li. "Scalable Holistic Linear Regression." Operations Research Letters 48, no. 3 (May 2020): 203–208.
  • 28 Jun 2016
  • First Look

June 28, 2016

pressure for antitrust revision came from the states. A perhaps unlikely leader, Edna Gleason, organized California's retail pharmacists and coordinated trade networks to monitor and enforce Resale Price Maintenance (RPM) contracts, View Details
Keywords: Sean Silverthorne
  • 29 Oct 2013
  • First Look

First Look: October 29

negotiators thrive in the face of chaos and uncertainty. They don't trap themselves with rigid plans. Instead they understand negotiation as a process of exploration that demands ongoing learning, adapting,... View Details
Keywords: Sean Silverthorne
  • September 2010 (Revised April 2013)
  • Case

Gazelle in 2012

By: Andrei Hagiu and James Weber
Gazelle has pioneered a reCommerce intermediation model: it buys used electronics from consumers and resells them on eBay or to wholesalers. Going forward, its two main strategic challenges are 1) deciding how much to rely on partnerships with large retailers for... View Details
Keywords: Business Model; Growth and Development Strategy; Markets; Two-Sided Platforms; Partners and Partnerships; Business Strategy; Service Industry; Service Industry
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Hagiu, Andrei, and James Weber. "Gazelle in 2012." Harvard Business School Case 711-446, September 2010. (Revised April 2013.)
  • March 2025
  • Case

Harvey: AI for Lawyers

By: Suraj Srinivasan, Charles Krumholz and Radhika Kak
In early 2025, Winston Weinberg and Gabe Pereyra, co-founders of Harvey AI, reflected on the company’s meteoric rise as a pioneer in AI-powered legal technology. Since its founding in 2022, Harvey had transformed how lawyers approached research, drafting, and document... View Details
Keywords: Innovation Strategy; Business Startups; AI and Machine Learning; Technological Innovation; Growth and Development Strategy; Product Positioning; Legal Services Industry; Legal Services Industry; New York (city, NY); San Francisco; London
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Srinivasan, Suraj, Charles Krumholz, and Radhika Kak. "Harvey: AI for Lawyers." Harvard Business School Case 125-087, March 2025.
  • August 2018 (Revised April 2019)
  • Case

Fair Value Accounting at Berkshire Hathaway Inc. (A)

By: Jonas Heese, Suraj Srinivasan, Francois Brochet and Christine Johnson
In May 2018, Berkshire Hathaway announced an unprecedented loss of more than $1 billion for the first quarter of 2018. Warren Buffett blamed this loss on the new accounting rules for equity securities which he criticized. In the case ‘Fair Value Accounting at Berkshire... View Details
Keywords: Equity Securities; FASB; Fair Value Accounting; Governing Rules, Regulations, and Reforms; Financial Services Industry
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Heese, Jonas, Suraj Srinivasan, Francois Brochet, and Christine Johnson. "Fair Value Accounting at Berkshire Hathaway Inc. (A)." Harvard Business School Case 119-030, August 2018. (Revised April 2019.)
  • December 2016 (Revised April 2017)
  • Case

BASF: Co-Creating Innovation (A)

By: V. Kasturi Rangan, Emilie Billaud and Vincent Dessain
In 2016, BASF's chief executive officer and chief technology officer reflected on the co-creation innovation program started almost 18 months ago as part of BASF's 150th anniversary celebration. Five hundred project ideas had been created, of which 100 had already... View Details
Keywords: Sustainability; Knowledge Sharing; Innovation Strategy; Innovation and Management; Chemicals; Environmental Sustainability; Collaborative Innovation and Invention; Consumer Products Industry; Europe
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Rangan, V. Kasturi, Emilie Billaud, and Vincent Dessain. "BASF: Co-Creating Innovation (A)." Harvard Business School Case 517-073, December 2016. (Revised April 2017.)
  • 01 Dec 2018
  • News

Digital Transformation

Hyder Ahmad (MBA 1995) Hyder Ahmad (MBA 1995) sees the advancing digital transformation of business and society as a seismic shift, likening it to the changes brought on by the Industrial Revolution. “This... View Details
  • Profile

Bobby Tuohy

his dream. With a desire to serve his country – and to follow the path of other astronauts – Bobby enrolled in the Naval Academy with an eye toward becoming an aviator. In 2011, he got his wings as View Details
  • 13 Aug 2012
  • Research & Ideas

When Good Incentives Lead to Bad Decisions

sample of actual applications from entrepreneurs seeking commercial loans for the first time. They acquired the loan files from a large commercial lender in India, a country challenged by View Details
Keywords: by Carmen Nobel; Banking
  • Web

HBS Entrepreneurship Summit - Alumni

Service Challenges Mitchell B. Weiss (MBA 2004), Richard L. Menschel Professor of Management Practice Five Technologies Changing the Future Shikhar Ghosh (MBA 1980), MBA Class of 1961 Professor of Management Practice of Business... View Details
  • February 2016 (Revised March 2022)
  • Case

Express Scripts: Promoting Prescription Drug Home Delivery (B)

By: John Beshears, Patrick Rooney and Jenny Sanford
The pharmacy benefit manager (PBM) sector processes prescription drug claims on behalf of companies that offer a prescription drug benefit to their employees. This case follows Bob Nease, Chief Scientist at Express Scripts, as he considers methods to promote home... View Details
Keywords: Pharmaceuticals; Prescription Drugs; Pharmacy Benefit Manager; PBM; Healthcare; Behavioral Economics; Choice Architecture; Active Choice; Health Care and Treatment; Service Delivery; Decision Choices and Conditions; Order Taking and Fulfillment; Compensation and Benefits
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Beshears, John, Patrick Rooney, and Jenny Sanford. "Express Scripts: Promoting Prescription Drug Home Delivery (B)." Harvard Business School Case 916-040, February 2016. (Revised March 2022.)
  • June 2012 (Revised January 2013)
  • Case

Great Western Hospital: High-risk Pregnancy Care

By: Michael E. Porter, Emma Stanton and Samuel Takvorian
Great Western Hospital (GWH) is a community hospital in Wiltshire, South West England and one of England's largest maternity providers; responsible for delivering over 9,000 babies per year. The case discusses the efforts of Dr. Harini Narayan, consultant obstetrician... View Details
Keywords: Health Care; Health Care and Treatment; Medical Specialties; Service Delivery; Risk Management
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Porter, Michael E., Emma Stanton, and Samuel Takvorian. "Great Western Hospital: High-risk Pregnancy Care ." Harvard Business School Case 712-495, June 2012. (Revised January 2013.)
  • October 1995 (Revised June 1996)
  • Case

ABN-AMRO Holding N.V. and Smit Transformatoren N.V. (A)

By: Peter Tufano
ABN-AMRO, the largest bank in the Netherlands, must decide whether to take any action in regard to the poor performance of Smit Transformatoren, a Dutch transformer manufacturer. ABN-AMRO acted as lead underwriter for the IPO of Smit, and also released a favorable... View Details
Keywords: Initial Public Offering; Capital Markets; Investment Banking; Financial Services Industry; Financial Services Industry; Netherlands
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Tufano, Peter, and Cameron Poetzscher. "ABN-AMRO Holding N.V. and Smit Transformatoren N.V. (A)." Harvard Business School Case 296-030, October 1995. (Revised June 1996.)
  • Web

The Railroads: The First Big Business - Railroads and the Transformation of Capitalism | Harvard Business School

Railroads Finance Management Business Analysts Mass Distribution Mergers & Syndicates Research Links The Railroads: The First Big Business Beginning in the mid-sixteenth century, local railroads around the world served as View Details
  • November 2015 (Revised August 2016)
  • Case

Unilever's New Global Strategy: Competing through Sustainability

By: Christopher A. Bartlett
In January 2009, when Paul Polman was appointed CEO of Unilever, he inherited a company in long-term decline at the beginning of a major global financial crisis. As the first outsider ever recruited to lead the company, Polman lost little time in challenging the... View Details
Keywords: Globalized Firms and Management; Corporate Social Responsibility and Impact; Competitive Strategy; Environmental Sustainability; Consumer Products Industry
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Bartlett, Christopher A. "Unilever's New Global Strategy: Competing through Sustainability." Harvard Business School Case 916-414, November 2015. (Revised August 2016.)
  • 29 Oct 2019
  • Sharpening Your Skills

Robots in the Boardroom

the businesses they deal with. Fintech's Game-Changing Opportunities for Small BusinessArtificial intelligence, machine learning, and big data is transforming financial services for small-business. Companies... View Details
Keywords: by Sean Silverthorne
  • 24 Aug 2020
  • Research & Ideas

How Much Will Remote Work Continue After the Pandemic?

firms that had employees switch to remote work believe that it will remain more common at their company even after the COVID-19 crisis ends. “These estimates suggest that at least 16 percent of American workers will switch from professional offices to working at home... View Details
Keywords: by Kristen Senz
  • Web

Indoor Spaces | About

the Spangler Center is named for the late Charles M. (“Charlie”) Williams (MBA 1939, DCS 1952), a renowned HBS professor who influenced the lives and careers of legions of MBAs and executives around the world during his four decades View Details
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