Financial Crisis Management - Publications - Faculty & Research

19 Jul 2004
Research & Ideas

Your Customers: Use Them or Lose Them

her course for Harvard MBA students, Managing Service Operations, which explores interactions between firms and customers. Defy Conventional Wisdom Commerce Bank entered a mature industry where the overall level of customer satisfaction... View Details

Keywords: by Martha Lagace

27 Feb 2006
Research & Ideas

Corporate Values and Employee Cynicism

"When Values Backfire: Leadership, Attribution, and Disenchantment in a Values-Driven Organization." "Our research shows that values must be managed with care," Cha and Edmondson say. Below, they join forces for an... View Details

Keywords: by Martha Lagace

25 Mar 2014
First Look

First Look: March 25

the investor's and the investee's countries, affects the asset allocation decisions of global mutual funds. We find that investors tend to underweight investees with greater accounting distance. Using the mandatory adoption of International View Details

Keywords: Sean Silverthorne

01 Nov 2012
Research & Ideas

Book Excerpt: Judgment Calls

particular challenge the company faced was about selling its line of prestigious, professional beauty tools to chain drugstores—risking dilution of the brand, losing existing core customers, and taking on financial commitments way beyond... View Details

Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products

28 Sep 2009
Research & Ideas

Improving Accountability at the World Bank

accountability and effectiveness today? What should it do about them? With a detailed description of the Bank's challenges of democratic accountability, its constraints, and recommendations for the future, HBS professor Alnoor Ebrahim testified before the Committee on... View Details

Keywords: by Alnoor Ebrahim

09 Feb 2016
First Look

February 9, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=50562 forthcoming Strategic Management Journal Entrepreneurial Beacons: The Yale Endowment, Run-ups, and the Growth of Venture Capital By: Bermiss, Y. Sekou, Benjamin J. Hallen, Rory... View Details

Keywords: Sean Silverthorne

03 Mar 2015
First Look

First Look: March 3

over a specified time period. The bundled payment should be contingent on achieving good outcomes for the patient, with the provider bearing financial responsibility for poor outcomes, such as avoidable complications. Download working... View Details

Keywords: Sean Silverthorne

03 Mar 2011
Research & Ideas

HBS Faculty on Revolution in the Middle East and North Africa

tomorrow are going to be of the unsavory variety, 30 years of experience dealing with Iran shows that neglect and isolation are ineffective strategies for managing conflict. Second, diplomacy is about identifying what makes this situation... View Details

Keywords: Re: Deepak Malhotra; Energy; Utilities

02 Nov 2010
First Look

First Look: November 2, 2010

Abstract A perennial question facing managers is how much decision latitude to give their employees at work. The current research investigates how decision latitude affects employees' perceptions of managers' personalities and, in turn,... View Details

Keywords: Sean Silverthorne

02 Oct 2018
First Look

New Research and Ideas, October 2, 2018

financial product, weather insurance pays if measured rainfall during the growing season falls below a pre-specified limit. Mr. Sattaiah, managing director of the BASIX's bank, considers a revised insurance... View Details

Keywords: Dina Gerdeman

14 Jan 2014
First Look

First Look: January 14

help-friendly organization has to be actively nurtured, however, because helpfulness among colleagues does not arise automatically: competition, pride, or distrust may get in the way. The trickiness of this management challenge-to... View Details

Keywords: Sean Silverthorne

November 2017
Teaching Note

Tencent

By: John R. Wells and Gabriel Ellsworth

Teaching Note for HBS No. 718-426. Tencent had undergone many transformations since it was founded in 1998 as a simple messaging service. In 2017, it was the largest online games provider in China with a wide range of game types, China’s largest social networking... View Details

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25 Apr 2018
Research & Ideas

We May Have Taken Too Much Credit for Easing Workplace Segregation

management ranks. Koning and Ferguson took a broader approach. They reviewed data collected by the Equal Employment Opportunity Commission between 1971 and 2014, determining the racial makeup of every large private-sector workplace in the... View Details

Keywords: by Dina Gerdeman

10 Apr 2012
First Look

First Look: April 10

different functions, divisions, and cultures. Several project management principles-scoping out the challenge, structuring the boundaries, and sorting tasks for execution-help leaders facilitate effective teaming. Leaders can also foster... View Details

Keywords: Carmen Nobel

12 Mar 2006
Research & Ideas

Global Poverty Needs a Global Answer

fulfillment of community needs. (Of course, Friedman's formulation leaves the manager with two problems: the sum of consumer desires does not necessarily equal community need, and many—perhaps most—governments to not define or fulfill... View Details

Keywords: by Cynthia Churchwell

09 Jan 2006
Research & Ideas

Rebuilding Commercial Real Estate

Slaughter, managing director and head of North American real estate investment banking for Morgan Stanley. Some refer to the post-crash era as a paradigm shift for commercial real estate. Others call it a sea change. Whatever the choice... View Details

Keywords: by Roger Thompson; Construction; Real Estate

21 Apr 2015
First Look

First Look: April 21

society as a whole. Publisher's link: http://www.wiley.com/WileyCDA/WileyTitle/productCd-1118646983.html April 2015 Management Science Private Equity and Industry Performance By: Bernstein, Shai, Josh Lerner, Morten Sorensen, and Per... View Details

Keywords: Carmen Nobel & Sean Silverthorne

September 2021
Case

Worldreader: Helping Readers Build a Better World

By: Marco Bertini, Elie Ofek and Julia Kelley

Founded in 2010, Worldreader was an international nonprofit organization that promoted reading to children around the world. For many years, Worldreader distributed e-readers to under-resourced communities and funded its operations primarily through philanthropic... View Details

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24 Nov 2014
Research & Ideas

Corrupting Silence: Companies Must Speak Up Against Bribes

In a 2012 Harvard Business School case on corruption at German conglomerate Siemens AG, Peter Solmssen —brought in to clean house —reflects on how people approach a business bribe. "The stupid ones say, very simply, what are you going to do for me?" says Solmssen,... View Details

Keywords: by Michael Blanding

20 Aug 2013
First Look

First Look: August 20

make it the norm. August 2013 Management Science Pareto Efficiency in Robust Optimization By: Iancu, Dan, and Nikolaos Trichakis Abstract—This paper formalizes and adapts the well-known concept of Pareto e ciency in the context of the... View Details

Keywords: Anna Secino

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Your Customers: Use Them or Lose Them

Corporate Values and Employee Cynicism

First Look: March 25

Book Excerpt: Judgment Calls

Improving Accountability at the World Bank

February 9, 2016

First Look: March 3

HBS Faculty on Revolution in the Middle East and North Africa

First Look: November 2, 2010

New Research and Ideas, October 2, 2018

First Look: January 14

Tencent

We May Have Taken Too Much Credit for Easing Workplace Segregation

First Look: April 10

Global Poverty Needs a Global Answer

Rebuilding Commercial Real Estate

First Look: April 21

Worldreader: Helping Readers Build a Better World

Corrupting Silence: Companies Must Speak Up Against Bribes

First Look: August 20

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