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  • All HBS Web  (15,657)
    • People  (30)
    • News  (3,637)
    • Research  (9,734)
    • Events  (93)
    • Multimedia  (225)
  • Faculty Publications  (7,386)
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  • 2006
  • Book

Confidence: How Winning Streaks and Losing Streaks Begin and End

By: Rosabeth M. Kanter
Is success simply a matter of money and talent? Or is there another reason why some people and organizations always land on their feet, while others, equally talented, stumble again and again? There's a fundamental principle at work—confidence—that makes the difference... View Details
Keywords: Social Psychology
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Kanter, Rosabeth M. Confidence: How Winning Streaks and Losing Streaks Begin and End. New York: Three Rivers Press, 2006. (Paperback edition with new Foreword, Epilogue, and Appendix.)

    Confidence: How Winning Streaks and Losing Streaks Begin & End

    Is success simply a matter of money and talent? Or is there another reason why some people and organizations always land on their feet, while others, equally talented, stumble again and again? There's a fundamental principle at work -- confidence -- that makes the... View Details
    • December 1998
    • Case

    Casto Travel

    By: Thomas J. DeLong and Susan Harmeling
    Maryles Casto had the vision to build the largest travel agency in Silicon Valley, mirroring the growth pattern of the entire area. In 1997 the travel business changed dramatically as airlines chose not to pay travel agencies the fees they once did. Simultaneously, the... View Details
    Keywords: Entrepreneurship; Finance; Internet and the Web; Change Management; Markets; Travel Industry
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    DeLong, Thomas J., and Susan Harmeling. "Casto Travel." Harvard Business School Case 899-120, December 1998.
    • January–March 2000
    • Article

    Un nuevo índice de precios para México, 1886-1929 [A New Price Index for Mexico, 1886-1929]

    By: Aurora Gómez-Galvarriato and Aldo Musacchio
    We present new price indices for the period 1886-1929. These indices have several advantages with respect to the previous ones: i) they cover the whole period with the same methodology, and by reaching 1929 these series can be joined with contemporary price indices,... View Details
    Keywords: Price; Inflation and Deflation; Macroeconomics; Mexico
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    Gómez-Galvarriato, Aurora, and Aldo Musacchio. "Un nuevo índice de precios para México, 1886-1929 [A New Price Index for Mexico, 1886-1929]." Trimestre económico 67, no. 265 (January–March 2000): 47–91.
    • 2019
    • Chapter

    Political Islam

    By: Kristin Fabbe and Efe M. Balıkçıoğlu
    The Routledge Handbook of Turkish Politics pulls together contributions from many of the world’s leading scholars on different aspects of Turkey. Turkey today is going through possibly the most turbulent period in its history, with major consequences both... View Details
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    Fabbe, Kristin, and Efe M. Balıkçıoğlu. "Political Islam." Chap. 4 in The Routledge Handbook of Turkish Politics, edited by Alpaslan Özerdem and Matthew Whiting. Routledge, 2019.
    • 04 Mar 2021
    • News

    Sole proprietors, contractors, and freelancers now qualify for bigger PPP loans

    • February 2008
    • Case

    Cincom Systems, Inc.

    By: Tom Nicholas and David Chen
    Tom Nies, charismatic CEO of Cincom Systems, is considering a public offering of his software enterprise, but the 1987 stock market crash checks his plans. Nies reflects that capital for expansion will keep Cincom at the frontier of technological development in a... View Details
    Keywords: Customer Satisfaction; Capital; Initial Public Offering; Organizational Culture; Going Public; Corporate Strategy; Information Technology Industry
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    Nicholas, Tom, and David Chen. "Cincom Systems, Inc." Harvard Business School Case 808-084, February 2008.
    • October 2021 (Revised June 2022)
    • Case

    PittaRosso: Artificial Intelligence-Driven Pricing and Promotion

    By: Ayelet Israeli
    PittaRosso, a traditional Italian shoe retailer, is implementing an AI system to provide pricing and promotion recommendations. The system allows them to implement changes that would affect both the top of funnel and bottom of funnel activities for the company: once... View Details
    Keywords: Artificial Intelligence; Pricing; Pricing Algorithm; Pricing Decisions; Pricing Strategy; Pricing Structure; Promotion; Promotions; Online Marketing; Data-driven Decision-making; Data-driven Management; Retail; Retail Analytics; AI; Price; Advertising Campaigns; Analytics and Data Science; Analysis; Digital Marketing; Budgets and Budgeting; Marketing Strategy; Marketing; Transformation; Decision Making; AI and Machine Learning; Retail Industry; Italy
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    Israeli, Ayelet. "PittaRosso: Artificial Intelligence-Driven Pricing and Promotion." Harvard Business School Case 522-046, October 2021. (Revised June 2022.)
    • 16 Feb 2004
    • Research & Ideas

    Marketing Wine to the World

    "The Changing Structure of the Global Wine Industry," won the Best Paper award at the 2003 European Applied Business Research Conference. Roberto recently shared his thoughts on wine for HBS... View Details
    Keywords: by Manda Salls; Consumer Products; Entertainment & Recreation; Food & Beverage
    • 01 Oct 2020
    • Video

    Building a Just and Climate-Ready Economy in a Post-COVID World

    • 21 Apr 2011
    • Research & Ideas

    Searching for Better Practices in Social Investing

    very talented executives into the mix, you can help organizations change their effectiveness and their view of what's possible." Bannick agreed that investors should curb the need for speed when... View Details
    Keywords: by Carmen Nobel; Financial Services
    • 17 May 2021
    • News

    How do you persuade someone to get vaccinated? Tips for a productive conversation

    • February 1990 (Revised July 1990)
    • Case

    Internal Revenue Service: Automated Collection System

    By: Nitin Nohria
    Describes how the IRS's collection operations changed from a largely manual system (COF) to an automated system (ACS). A central aspect of ACS was the electronic scheduling and maintaining of work. While with ACS the IRS accomplished significant improvements in the... View Details
    Keywords: Sovereign Finance; Revenue; Information Technology; Taxation; Change Management; Organizational Change and Adaptation; Organizational Design; Human Resources; Public Administration Industry; United States
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    Nohria, Nitin. "Internal Revenue Service: Automated Collection System." Harvard Business School Case 490-042, February 1990. (Revised July 1990.)
    • February 2023
    • Case

    Roblox: Virtual Commerce in the Metaverse

    By: Ayelet Israeli and Nicole Tempest Keller
    In 2022, Roblox had 58.8 million daily active users, including over half of all children and teens under the age of 16 in the United States. Roblox, a free-to-use “co-experience platform”, allowed users to come together in immersive 3D experiences to socialize, work,... View Details
    Keywords: Entertainment; Games, Gaming, and Gambling; Market Design; Marketing; Brands and Branding; Marketing Channels; Marketing Strategy; Business Strategy; Economics; Economy; Economic Systems; Advertising; Advertising Campaigns; Digital Platforms; Markets; Price; Innovation and Management; Entertainment and Recreation Industry; Video Game Industry; Technology Industry; United States; California; North America; South America; Asia; Europe
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    Israeli, Ayelet, and Nicole Tempest Keller. "Roblox: Virtual Commerce in the Metaverse." Harvard Business School Case 523-028, February 2023.
    • 22 Oct 2012
    • Research & Ideas

    Not Your Father’s State-Run Capitalism

    enterprises” Never mind whether this was ever truly so black and white—Western countries certainly had their share of state-owned businesses back in the 1970s—but what is clear is that times have changed. Liberalization View Details
    Keywords: by Michael Blanding
    • 02 Oct 2020
    • News

    Building a Just and Climate-Ready Economy in a Post-COVID World

    • 14 Feb 2013
    • HBS Seminar

    Susan Crawford, Cardozo Law School

    • 2022
    • Chapter

    Fiscal Development under Colonial and Sovereign Rule

    By: Ewout Frankema and Marlous van Waijenburg
    This chapter explores differences in the making of a ‘modern’ fiscal state under colonial and sovereign rule. Focusing on African and Asian colonies (1820–1970) and their respective European metropoles, it argues that while the introduction of ‘modern’... View Details
    Keywords: Fiscal Modernization; Colonial Rule; Economic History; Sovereign Finance; History; Taxation; Africa; Asia
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    Frankema, Ewout, and Marlous van Waijenburg. "Fiscal Development under Colonial and Sovereign Rule." In Global Taxation: How Modern Taxes Conquered the World, edited by Philipp Genschel and Laura Seelkopf, 67–98. Oxford: Oxford University Press, 2022.
    • November 2008
    • Article

    Chartering New Territory: Diversification, Legitimacy and Practice Area Creation in Professional Service Firms

    By: Heidi Gardner, N. Anand and Timothy Morris
    Diversification into innovative domains through new practice area creation is a critical imperative for professional services firms. Using theories of organizational territoriality and corporate charters, we conceptualize professional firms as federations of distinct... View Details
    Keywords: Diversification; Lawfulness; Code Law; Management Practices and Processes; Service Operations; Innovation and Invention; Management Analysis, Tools, and Techniques
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    Gardner, Heidi, N. Anand, and Timothy Morris. "Chartering New Territory: Diversification, Legitimacy and Practice Area Creation in Professional Service Firms." Special Issue on Professional Service Firms: Where Organization Theory and Organizational Behavior Might Meet, edited by Roy Suddaby, Royston Greenwood, and Celeste Wilderom Journal of Organizational Behavior 29, no. 8 (November 2008).
    • March 2007
    • Article

    Authority, Risk, and Performance Incentives: Evidence from Division Manager Positions inside Firms

    By: Julie Wulf
    I show that performance incentives vary by decision-making authority of division managers. For division managers with broader authority, i.e., those designated as corporate officers, both the sensitivity of pay to global performance measures and the relative importance... View Details
    Keywords: Motivation and Incentives; Performance; Risk and Uncertainty; Business Model; Globalization; Measurement and Metrics; Status and Position; Forecasting and Prediction; Business Divisions
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    Wulf, Julie. "Authority, Risk, and Performance Incentives: Evidence from Division Manager Positions inside Firms." Journal of Industrial Economics 55, no. 1 (March 2007): 169–196.
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