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      • March 1996 (Revised October 1996)
      • Case

      Singapore's Trade in Services

      By: Debora L. Spar
      Focuses on the efforts of Singapore's Economic Development Board (EDB) to grow the tiny island almost wholly through an expansion of its service economy. Between 1965 and 1990, Singapore achieved a remarkable rate of growth, largely by opening its economy to foreign... View Details
      Keywords: Growth Management; Service Operations; Government and Politics; Developing Countries and Economies; Macroeconomics; Service Industry; Singapore
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      Spar, Debora L., Julia Kou, and Laura Bures. "Singapore's Trade in Services." Harvard Business School Case 796-135, March 1996. (Revised October 1996.)
      • 1996
      • Chapter

      The Mexican Toll Roads Program

      By: Willis Emmons
      Keywords: Infrastructure; Transportation; Taxation; Programs; Transportation Industry; Mexico
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      Emmons, Willis. "The Mexican Toll Roads Program." In Privatizing Monopolies: Lessons from the Telecommunications and Transport Sectors in Latin America, edited by Ravi Ramamurti. Baltimore: Johns Hopkins University Press, 1996.
      • February 1996 (Revised June 1996)
      • Supplement

      Indianapolis: Activity-Based Costing of City Services (B)

      By: Robert S. Kaplan
      Supplements the (A) case. View Details
      Keywords: City; Service Operations; Infrastructure; Service Industry; Indiana
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      Kaplan, Robert S. "Indianapolis: Activity-Based Costing of City Services (B)." Harvard Business School Supplement 196-117, February 1996. (Revised June 1996.)
      • Article

      Modern Telecommunications Infrastructure and Economic Activity: An Empirical Investigation

      By: Shane Greenstein and Pablo Spiller
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      Greenstein, Shane, and Pablo Spiller. "Modern Telecommunications Infrastructure and Economic Activity: An Empirical Investigation." Industrial and Corporate Change 4, no. 4 (1995): 647–665.
      • November 1995
      • Background Note

      National Information Infrastructure (B): A Comparison of Public Policy in Japan and the United States

      By: George C. Lodge, Jeffrey F. Rayport, Thomas A. Gerace and Afroze A Mohammed
      Keywords: Information; Infrastructure; Policy; United States; Japan
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      Lodge, George C., Jeffrey F. Rayport, Thomas A. Gerace, and Afroze A Mohammed. "National Information Infrastructure (B): A Comparison of Public Policy in Japan and the United States." Harvard Business School Background Note 396-175, November 1995.
      • November 1995 (Revised April 1996)
      • Case

      ENTel and the Privatization of Argentine Telecommunications

      By: Willis M. Emmons III
      Growing fiscal deficits, persistent economic recession, and underinvestment in the nation's telecommunications infrastructure lead the Argentine government to privatize its state-owned monopoly provider of telecommunications services, ENTel, in late 1990. The... View Details
      Keywords: Opportunities; Risk and Uncertainty; Communication Technology; Privatization; Mobile and Wireless Technology; Governing Rules, Regulations, and Reforms; Competition; Development Economics; Policy; Government and Politics; Performance Effectiveness; Telecommunications Industry; Argentina
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      Emmons, Willis M., III. "ENTel and the Privatization of Argentine Telecommunications." Harvard Business School Case 796-065, November 1995. (Revised April 1996.)
      • Article

      Pricing and Financial Resources: An Analysis of the Disk Drive Industry, 1980-88

      By: J. Lerner
      Keywords: Price; Information Infrastructure; Money; Computer Industry
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      Lerner, J. "Pricing and Financial Resources: An Analysis of the Disk Drive Industry, 1980-88." Review of Economics and Statistics 77, no. 4 (November 1995): 585–598. (Symposium on Hedonic Methods in Industrial Economics.)
      • October 1995 (Revised March 1997)
      • Background Note

      The National Information Infrastructure (A): The United States in Perspective

      By: George C. Lodge, Jeffrey F. Rayport, Thomas A. Gerace and Afroze A Mohammed
      Keywords: Information; Infrastructure; United States
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      Lodge, George C., Jeffrey F. Rayport, Thomas A. Gerace, and Afroze A Mohammed. "The National Information Infrastructure (A): The United States in Perspective." Harvard Business School Background Note 396-111, October 1995. (Revised March 1997.)
      • October 1995
      • Case

      Singapore TradeNet: Beyond TradeNet to the Intelligent Island

      By: Lynda M. Applegate, John L. King and Soon-Siong Neo
      Describes the actions taken by the government of Singapore to enable the country to survive and prosper after it achieved independence in the late 1960s. Recognizing that its small size, limited natural resources, but excellent location placed it in a vulnerable... View Details
      Keywords: Transition; Communication Technology; Governing Rules, Regulations, and Reforms; Policy; Digital Platforms; Information Technology; Technology Adoption; Information Technology Industry; Singapore
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      Applegate, Lynda M., John L. King, and Soon-Siong Neo. "Singapore TradeNet: Beyond TradeNet to the Intelligent Island." Harvard Business School Case 196-105, October 1995.
      • October 1995 (Revised October 1996)
      • Case

      Singapore Unlimited: Building the National Information Infrastructure

      By: Lynda M. Applegate, John L. King, Soon-Siong Neo and Carin-Isabel Knoop
      Describes the actions taken by the government of Singapore to enable the country to survive and prosper after it achieved independence in the late 1960s. Recognizing that its small size, limited natural resources, but excellent location placed it in a vulnerable... View Details
      Keywords: Information Technology; Natural Environment; Expansion; Policy; Infrastructure; Singapore; Southeast Asia
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      Applegate, Lynda M., John L. King, Soon-Siong Neo, and Carin-Isabel Knoop. "Singapore Unlimited: Building the National Information Infrastructure." Harvard Business School Case 196-012, October 1995. (Revised October 1996.)
      • September 1995
      • Case

      Richina Capital Partners Limited

      By: William A. Sahlman and Jason Green
      Richard Yan and Suzanne Foels raise a $52.5 million fund to invest in Chinese companies in concert with major multinational companies. They face all the challenges of starting a business from scratch in addition to the challenges of operating in a cross-cultural... View Details
      Keywords: Business Startups; Venture Capital; Problems and Challenges; Emerging Markets; Multinational Firms and Management; Cross-Cultural and Cross-Border Issues; Governance Compliance; Business Strategy; Expansion; Investment Return; China
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      Sahlman, William A., and Jason Green. "Richina Capital Partners Limited." Harvard Business School Case 396-059, September 1995.
      • September 1995 (Revised September 1996)
      • Case

      Symantec: Redefining the Information Infrastructure

      By: Lynda M. Applegate and Carin-Isabel Knoop
      Keywords: Information Management; Infrastructure; Information Technology Industry
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      Applegate, Lynda M., and Carin-Isabel Knoop. "Symantec: Redefining the Information Infrastructure." Harvard Business School Case 196-011, September 1995. (Revised September 1996.)
      • September 1995 (Revised May 2002)
      • Supplement

      Intel Pentium Chip Controversy (B), The

      By: V.G. Narayanan and James D Evans
      Supplements the (A) case. View Details
      Keywords: Information Infrastructure; Conflict and Resolution; Computer Industry
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      Narayanan, V.G., and James D Evans. "Intel Pentium Chip Controversy (B), The." Harvard Business School Supplement 196-092, September 1995. (Revised May 2002.)
      • 1995
      • Chapter

      Financial Infrastructure and Public Policy: A Functional Perspective

      By: Robert C. Merton and Zvi Bodie
      Keywords: Financial Markets; Financial Institutions; Policy; Government and Politics; Business and Government Relations; Banking Industry; Financial Services Industry
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      Merton, Robert C., and Zvi Bodie. "Financial Infrastructure and Public Policy: A Functional Perspective." Chap. 8 in The Global Financial System: A Functional Perspective, by D. B. Crane, K. A. Froot, Scott P. Mason, André Perold, R. C. Merton, Z. Bodie, E. R. Sirri, and P. Tufano, 263–282. Boston: Harvard Business School Press, 1995.
      • September–October 1995
      • Article

      Is Foreign Infrastructure Investment Still Risky?

      By: L. T. Wells Jr. and E. S. Gleason
      Keywords: Investment; Risk and Uncertainty; Global Range
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      Wells, L. T., Jr., and E. S. Gleason. "Is Foreign Infrastructure Investment Still Risky?" Harvard Business Review 73, no. 5 (September–October 1995): 44–55.
      • August 1995
      • Case

      Air Products and Chemicals, Inc.: IT Organization and Architecture Challenges

      By: Richard L. Nolan
      Presents the outcome of Air Products ICON decentralization projects. New issues are explored, including the challenges of having a decentralized MIS staff, global network, client/server architecture, new data center issues, outsourcing, a new highly strategic customer... View Details
      Keywords: Information Technology; Information Infrastructure; Applications and Software; Organizational Design; Problems and Challenges
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      Nolan, Richard L. "Air Products and Chemicals, Inc.: IT Organization and Architecture Challenges." Harvard Business School Case 196-017, August 1995.
      • June 1995 (Revised August 1995)
      • Background Note

      Managing IT in the 1990s: Communications Technology

      By: Lynda M. Applegate and Geoffrey Bock
      Provides an overview of the basic technologies that comprise the communications infrastructure of a firm. Network architecture, wide area networks, local area networks, communication media, network protocols, and basic principles of data transmission over networks are... View Details
      Keywords: Management; Information Technology; Communication Technology
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      Applegate, Lynda M., and Geoffrey Bock. "Managing IT in the 1990s: Communications Technology." Harvard Business School Background Note 195-270, June 1995. (Revised August 1995.)
      • June 1995 (Revised June 1996)
      • Case

      Comp.Sys.Intel: The Internet and the Pentium Chip Controversy (A)

      By: Joseph L. Badaracco Jr. and Jerry Useem
      Keywords: Internet and the Web; Information Infrastructure; Ethics; Semiconductor Industry; Computer Industry
      Citation
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      Badaracco, Joseph L., Jr., and Jerry Useem. "Comp.Sys.Intel: The Internet and the Pentium Chip Controversy (A)." Harvard Business School Case 395-246, June 1995. (Revised June 1996.)
      • June 1995 (Revised June 1996)
      • Case

      Comp.Sys.Intel: The Internet and the Pentium Chip Controversy (B)

      By: Joseph L. Badaracco Jr. and Jerry Useem
      Keywords: Internet and the Web; Information Infrastructure; Ethics; Semiconductor Industry; Computer Industry
      Citation
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      Badaracco, Joseph L., Jr., and Jerry Useem. "Comp.Sys.Intel: The Internet and the Pentium Chip Controversy (B)." Harvard Business School Case 395-247, June 1995. (Revised June 1996.)
      • Article

      The Effect of Incentive Regulation on Local Exchange Companies' Deployment of Digital Infrastructure

      By: Shane Greenstein, Susan McMaster and Pablo Spiller
      Citation
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      Greenstein, Shane, Susan McMaster, and Pablo Spiller. "The Effect of Incentive Regulation on Local Exchange Companies' Deployment of Digital Infrastructure." Journal of Economics & Management Strategy 4, no. 2 (Summer 1995): 187–236.
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