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Samantha is a PhD student in the Micro-OB PhD program at Harvard Business School. She received an A.B. in Psychology with minors in Neuroscience and Cognitive Science from Princeton University in 2019. She then spent two years working as a... View Details

04 Jan 2021
What Do You Think?

How Do We Sustain Organization Diversity?

about why else this could happen. With little evidence to support a theory, it occurred to me that one additional issue that hasn’t shown up in the press might be that of sequencing; in a sense, putting the cart before the horse. When I think of View Details

Keywords: by James Heskett

03 Oct 2018
What Do You Think?

How Should Managers Deal with the Challenges of Building an Inclusive Workplace?

column about how best to foster a climate of inclusion in an organization. Dianne Jacobs made the case for inclusion succinctly when she said: “Those that manage diversity and inclusion well tend to manage change well.” MarufSalmon added,... View Details

Keywords: by James Heskett

April 2022 (Revised May 2022)
Case

Mastercard Labs (A)

By: Linda A. Hill, Sunil Gupta, Emily Tedards and Julia Kelley

When Ajaypal (Ajay) Banga became the CEO of Mastercard in 2010, he shifted the company’s competitive focus from card networks to cash itself. Mastercard’s new vision of a “World Beyond Cash” distilled into a three-pronged framework: Grow the core business, Diversify... View Details

14 Feb 2019
Blog Post

LOVE At HBS

Love at HBS is a celebration of the diverse expressions of love that exist on our campus and in the world around us. This portrait project showcases stories of love from students at Harvard Business School. Alli Iglehart, Class of 2020 As... View Details

August 1999 (Revised October 2000)
Case

Millennium Media, Inc. and John Voorenberg

By: David A. Thomas

Millenium Media's CEO reviews the company diversity report and considers the challenges of maintaining a diverse workforce in light of the news that three individuals, two of whom are people of color, are leaving for opportunities with a competitor. View Details

Keywords: Diversity; Employee Relationship Management; Resignation and Termination; Retention; Leadership Style; Problems and Challenges; Competition

09 May 2023
Blog Post

Celebrating Asian American and Pacific Islander Heritage Month at HBS (part 1)

and diversity of the AAPI experience and inspire hope for a world of empathy, compassion, and courage. Adelina Pak (MBA 2024) The first time I ever asked my parents for help on homework was at HBS. Growing up as a child of Korean... View Details

16 May 2023
Blog Post

Celebrating Asian American and Pacific Islander Heritage Month at HBS (part 2)

and diversity of the AAPI experience and inspire hope for a world of empathy, compassion, and courage. Iris Yu (MBA 2023) My family story is one of many variations on the theme of the American Dream. My parents immigrated from China to... View Details

November 2007
Case

Differences at Work: Jason (A)

By: Sandra J. Sucher and Rachel Gordon

Jason is a member of his firm's recruiting team, which has a mandate to create a more diverse workforce. When the group decides to interview a candidate based on the candidate's race, Jason wonders whether they made the right decision and how, in general, diversity... View Details

Keywords: Decisions; Ethnicity; Job Interviews; Race; Recruitment; Diversity

13 Jan 2016
Research & Ideas

The Problem with Productivity of Multi-Ethnic Teams

people are voting on ethnic lines. Other research has found that teams made up of people from diverse cultural viewpoints show more creativity and versatility in unfamiliar situations. “Indeed, ethnic View Details

Keywords: by Michael Blanding

March 2012
Article

Racial Diversity, Racial Asymmetries, and Team Learning Environment: Effects on Performance

By: Robin J. Ely, Irene Padavic and David A. Thomas

This paper argues that learning in cross-race interactions is critical for work teams to realize performance benefits from racial diversity but that diversity is a liability when society's negative stereotypes about racial minorities' competence inhibit such... View Details

Keywords: Groups and Teams; Performance; Learning; Diversity

Find at Harvard

November 2007
Supplement

Differences at Work: Jason (B)

By: Sandra J. Sucher and Rachel Gordon

In Differences at Work: Jason (B) HBS Case No. 9-408-049 Jason decides that his firm should have a more articulated position that everyone in the firm understands about why diversity benefits the firm instead of pursing diversity because it feels like the “right” thing... View Details

Keywords: Management Practices and Processes; Policy; Employees; Diversity

July 2016 (Revised March 2024)
Case

Alphabet Eyes New Frontiers (A)

By: Juan Alcacer, Raffaella Sadun, Olivia Hull and Kerry Herman

In October 2015, Google restructured into Alphabet, a holding company, which analysts said would facilitate innovation among its diverse subsidiaries. But when news reports surfaced revealing struggles within Alphabet companies including Nest, the smart thermostat... View Details

Keywords: Innovation; Conglomerates; Corporate Restructuring; Google; Corporate Strategy; Corporate Entrepreneurship; Innovation Strategy; Business and Stakeholder Relations; Research and Development; Diversification; Financial Reporting; Talent and Talent Management; Technology Industry; Computer Industry; California; United States