Publications

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September 2017
Article

The Advocacy Trap: When Legitimacy Building Inhibits Organizational Learning

By: Tiona Zuzul and Amy C. Edmondson

This paper describes a relationship between legitimacy building and learning for a new firm in a nascent industry. Through a longitudinal study of a new firm in the nascent smart city industry, we found that the firm failed to make progress on important internal... View Details

Keywords: Organizational Learning; Advocacy; Organizations; Learning; Organizational Culture; Entrepreneurship

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14 Jun 2016
First Look

June 14, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=51141 2016 Organizational Routines: How They Are Created, Maintained, and Changed Teaming Routines in Complex Innovation Projects By: Zuzul, Tiona, and Amy C. View Details

Keywords: Sean Silverthorne

October 2000 (Revised October 2000)
Case

Off-Balance Sheet Leases in the Restaurant Industry

By: Amy P. Hutton, Paul M. Healy and Jacob Cohen

Amid mounting concern by credit agencies about off-balance sheet liabilities, an analyst for one of the leading credit-rating agencies has been asked to make a presentation about off-balance sheet liabilities, the strategic analysis behind leasing versus purchasing... View Details

Keywords: Fair Value Accounting; Property; Leasing; Financial Statements; Capital Structure; Credit; Financial Services Industry

August 2019 (Revised March 2020)
Background Note

Note on Structured Interviewing

By: Ethan Bernstein and Amy Ross

Making good hiring decisions is a critical management activity, yet many leaders just “wing it” when interviewing candidates to fill openings by having an organic conversation to assess the candidate’s fit, unknowingly subjecting the process to unconscious bias.... View Details

Keywords: Interviewing; Job Interviews; Recruitment; Selection and Staffing; Human Resources

Web

James Sharpe | Baker Library | Bloomberg Center | Harvard Business School

with over 400 employees. He next served as president for Brown Machine Company, a subsidiary of John Brown, Inc., and then for a larger company within the same group. Jim had always wanted to own his own business, however, and by 1987 he... View Details

24 May 2011
First Look

First Look: May 24

saliency of ethics and morality and leads to significant reductions in dishonesty. Download the paper: http://www.hbs.edu/research/pdf/11-117.pdf Using What We Know: Turning Organizational Knowledge into Team Performance Authors:Bradley R. Staats, Melissa A. Valentine,... View Details

Keywords: Sean Silverthorne

19 Feb 2013
First Look

First Look: Feb. 19

http://www.people.hbs.edu/wkerr/Bozkaya_Kerr_LaborReg&EurVC_Jan13.pdf Learning from Failure Authors:Cannon, M.D., and Amy C. Edmondson Publication:Encyclopedia of the Sciences of Learning Abstract No... View Details

Keywords: Sean Silverthorne

31 May 2016
First Look

May 31, 2016

have a higher probability of walking by the clinic for reasons other than vaccination. Method: We obtained data from an employer with a free workplace influenza vaccination clinic. Using each employee’s building entry/exit swipe card... View Details

Keywords: Sean Silverthorne

Web

Research - Race, Gender & Equity

in... May 2024 (Revised May 2024) Case MStudio and Djoli: Accelerating Startup Growth in Francophone Africa By: Paul A. Gompers , Pippa Tubman Armerding and Temitayo Lawal Djoli, a procurement platform, was one of the startups launched and supported View Details

September 2007 (Revised October 2007)
Supplement

Children's Hospital and Clinics (B)

By: Amy C. Edmondson, Ingrid M. Nembhard and Kate Roloff

Explores the numerous initiatives Children's Hospital and Clinics has undertaken to improve patient safety since the late 1990s--from the perspective of 2007. The case thus updates the A case by revisiting the hospital to find out what happened as a result of the... View Details

Keywords: Safety; Change Management; Organizational Culture; Organizational Structure; Legal Liability; Leadership; Management Teams; Health Industry

2012
Chapter

Sustainable Cities: Oxymoron or the Shape of the Future?

By: Robert G. Eccles, Annissa Alusi, Amy C. Edmondson and Tiona Zuzul

Two trends are likely to define the 21st century: threats to the sustainability of the natural environment and dramatic increases in urbanization. This paper reviews the goals, business models, and partnerships involved in eight early "ecocity" projects to begin to... View Details

Keywords: Environmental Sustainability; City; Urban Development; Infrastructure; Housing; Urban Scope; Business Ventures; Business Model; Green Technology Industry

Spring 2021
Article

Building Cities' Collaborative Muscle

By: Jorrit De Jong, Amy C. Edmondson, Mark Moore, Hannah Riley-Bowles, Jan Rivkin, Eva Flavia Martínez Orbegozo and Santiago Pulido-Gomez

The most pressing social problems facing cities today require multiagency and cross-sector solutions. We offer tools and techniques to facilitate the process of diagnosing and solving problems by breaking down silos to build up cities. View Details

Keywords: Collaboration; Cross-sector Collaboration; City; Governance; Problems and Challenges; Cooperation

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05 Nov 2013
First Look

First Look: November 5

New Firm in a Nascent Industry By: Zuzul, Tiona, and Amy C. Edmondson Abstract—This paper explores how entrepreneurs' efforts to legitimate a firm and a nascent industry at the same time affect the internal... View Details

Keywords: Sean Silverthorne

March 2020
Case

Girls Who Code

By: Brian Trelstad, Amy Klopfenstein and Olivia Hull

In 2012, Reshma Saujani founded Girls Who Code (GWC) with the mission of closing the technology (tech) industry’s gender gap. While GWC offered coding education programs to middle- and high-school-aged girls, the organization also sought to alter cultural stereotypes... View Details

Keywords: Coding; Gender Stereotypes; Information Technology; Gender; Education; Programs; Performance Effectiveness; Technology Industry; Information Technology Industry

Web

Growing on the Job - Alumni

Harvard Manage Mentor Take A Course in Career Management Want a fulfilling career path? While others can help, it's up to you to make it happen. Learn how by getting to know yourself, finding opportunities in career setbacks, and making... View Details

February 2010 (Revised December 2011)
Case

Ricoh Company, Ltd.

By: Robert G. Eccles, Amy C. Edmondson, Marco Iansiti and Akiko Kanno

Ricoh, the Japanese copier manufacturer, is committed to reducing its environmental impact to one-eighth of its 2000 levels by 2050. It has already introduced three stages of environmental awareness to its operations, and its recycled copier business broke even in... View Details

Keywords: Environmental Accounting; Financial Reporting; Integrated Corporate Reporting; Investment; Operations; Corporate Social Responsibility and Impact; Environmental Sustainability; Electronics Industry; Manufacturing Industry; Japan

01 Nov 2011
First Look

First Look: Nov. 1

repatriated earnings from foreign affiliates exceeded net capital investments by $1.1 trillion in 2010 dollars; and from 1950 to 2010, repatriated earnings and net interest from foreign affiliates exceeded net equity investments and loans... View Details

Keywords: Sean Silverthorne

December 2007
Case

Akshaya Patra: Feeding India's Schoolchildren

By: David M. Upton, Christine Ellis, Sarah Lucas and Amy Yamner

Describes a highly successful effort by an Indian Charity to feed poor schoolchildren at lunchtime. This provides two significant benefits. It improves nutrition for the children, and helps keep them in school since the provided meal is occasionally the only meal they... View Details

Keywords: Food; Service Operations; Education; Philanthropy and Charitable Giving; Food and Beverage Industry; India