Publications
Publications
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- All HBS Web
(1,201)
- Faculty Publications (646)
- March 1995 (Revised April 1997)
- Case
Co-operative Bank, The
By: Robert S. Kaplan and Srikant M. Datar
A British bank with strong roots in the cooperative movement encounters declining profitability in an increasingly competitive and deregulated financial services industry. It attempts to grow by broadening its customer base and increasing the range of products and... View Details
- February 1995 (Revised June 1999)
- Case
Chemical Bank: Implementing the Balanced Scorecard
By: Robert S. Kaplan and Norman Klein
The retail bank division of Chemical Bank faces declining margins and increased competition in its credit and deposit gathering and processing business. It wishes to implement a new strategy to become a preferred financial service provider to target customer groups.... View Details
- December 1994
- Background Note
Cost System Analysis
By: Robert S. Kaplan
Describes six characteristics of cost systems: standard vs. actual costs; job-order vs. process costing; variable vs. full costs; disaggregate vs. aggregate cost accumulation; and specific vs. average rates for labor and overhead. A rewritten version of an earlier... View Details
- December 1994
- Case
Hewlett-Packard: Boeblingen Manufacturing Operation (BMO)
By: Patricia Bost, Robin Cooper and Robert S. Kaplan
Keywords: Cost Accounting
- November 1994
- Case
Hewlett-Packard: French Manufacturing Operations
By: Robin Cooper, Patricia Bost and Robert S. Kaplan
- Article
Internal versus External Capital Markets
By: David S. Scharfstein, Robert Gertner and Jeremy Stein
- October 1994
- Case
Yamatake-Honeywell Company, Ltd.: Activity-Based Costing System
By: Robin Cooper, Takeo Yoshikawa and Robert S. Kaplan
Keywords: Activity Based Costing and Management
- October 1994
- Teaching Note
Yamatake-Honeywell Company, Ltd.: Activity-Based Costing System TN
By: Robin Cooper and Robert S. Kaplan
Keywords: Cost Accounting
- September–October 1994
- Article
Devising a Balanced Scorecard Matched to Business Strategy
By: Robert S. Kaplan
- September 1994
- Article
Implementing New Knowledge: The Case of Activity-Based Costing
By: Chris Argyris and Robert S. Kaplan
- September/December 1994
- Article
Management Accounting (1984-1994): Development of New Practice and Theory
By: Robert S. Kaplan
- August 1994
- Case
Topcon Corporation: Production Control System
By: Robin Cooper and Robert S. Kaplan
Keywords: Production
- August 1994
- Teaching Note
Topcon Corporation: Production Control System TN
By: Robin Cooper and Robert S. Kaplan
- August 1994
- Teaching Note
Yamanouchi Pharmaceutical Co., Ltd. TN
By: Robin Cooper and Robert S. Kaplan
Keywords: Pharmaceutical Industry
- August 1994
- Case
Sumitomo Electric Industries, Ltd.: The Kaizen Program
By: Robin Cooper and Robert S. Kaplan
Keywords: Energy Industry
- August 1994 (Revised May 1999)
- Teaching Note
Sumitomo Electric Industries, Ltd.: The Kaizen Program TN
By: Robin Cooper and Robert S. Kaplan
- August 1994 (Revised May 1999)
- Teaching Note
Citizen Watch Company, Ltd.: Cost Reduction for Mature Products TN
By: Robin Cooper and Robert S. Kaplan