Publications

09 Jul 2020
Video

Sylvia Escovar

Sylvia Escovar, the President of the Colombia-based oil and gas distribution company Terpel, discusses the challenge of income inequality in Colombia, the role of Fundación Terpel in demonstrating that business... View Details

12 Nov 2019
Video

Christoph Schiess

Christoph Schiess, President of TANICA, a Chilean business group with diversified activities in real estate, tourism and hotels, mineral water, and other activities, discusses the low participation of women in... View Details

Arthur C. Brooks

Arthur C. Brooks is the Parker Gilbert Montgomery Professor of the Practice of Public Leadership at the Harvard Kennedy School, and Professor of Management Practice at the Harvard Business School, where he teaches courses on leadership, happiness, and... View Details

May 2023
Case

Uruguay: South America's Singapore?

By: Richard Vietor

Uruguay, the richest country in Latin America and the only one that has not turned to the left, suffers from slow growth, high inflation and a weak education system. President Lacrolle Pou has two more years in office to reform these problems. View Details

Keywords: Macroeconomics; Economic Slowdown and Stagnation; Inflation and Deflation; Government Administration; Latin America; Uruguay

March 1999 (Revised August 1999)
Case

Coop, The: Market Research

By: Ruth Bolton and Youngme E. Moon

Daryl Buckmeister, CEO of The Chicken Coop, must decide whether to invest in market research, how much money to spend, and which programs to fund. His two vice presidents (of quality and marketing) have presented very different proposals. View Details

Keywords: Marketing; Cost; Research; Markets; Quality; Decisions; Management Teams; Food and Beverage Industry; Retail Industry

07 Oct 2019
News

Trump, Sanders and even the pope embrace the anti-endorsement. But why?

May 1997 (Revised October 2005)
Supplement

Ecolab, Inc. (G): Institutional Sales Conference

By: Ashish Nanda

Supplements the (A) case. Includes excerpts from speeches by Ecolab president Al Schuman, CEO Sandy Grieve, and three senior sales executives, and highlights the camaraderie and goodwill among senior executives of Ecolab's Institutional Division. May be used in place... View Details

Keywords: Organizational Culture; Sales

17 Aug 2017
News

Trump Was Supposed To Be Business's Best Friend. Now They're Against Him.

March 2020 (Revised January 2022)
Case

Michelin: Building a Digital Service Platform

By: Sunil Gupta and Christian Godwin

Michelin, a tire company with over a century of experience, attempts to develop a digital service platform for its fleet and dealer customers. The case focuses on the challenges of bringing a large, well-established company into the digital age. Concerned about the... View Details

Keywords: Change; Transformation; Customer Focus and Relationships; Decision Making; Leading Change; Growth and Development; Strategy; Digital Platforms; Internet and the Web; Auto Industry; Travel Industry; Transportation Industry; United States; France

Video

Gonzalo Restrepo

Gonzalo Restrepo, former President of the Colombia-based Almacenes Éxito, the largest South American retail company, describes his search for an international partner, which eventually led... View Details

March 2014 (Revised February 2016)
Supplement

China Vanke (A-2)

By: Lynn S. Paine, John D. Macomber and Keith Chi-ho Wong

China Vanke's president and his team must decide on a plan of action after reviewing the quality issues the company faced in early 2012 after a series of highly publicized incidents concerning the quality of the homes they built. View Details

Keywords: Real Estate; China; Green Building; Sustainable Development; Asset Management; Leadership; Urban Development; Growth and Development Strategy; Assets; Safety; Real Estate Industry; China

26 Apr 2018
Video

2018 G&WS: Addie Perkins Williamson Presents "Getting to the Top and Staying There: Career Acceleration for Black Executives in The Digital-Technical Workplace"

June 2022 (Revised November 2022)
Case

Larry Miller

By: Francesca Gino, Frances X. Frei, Hise Gibson and Alicia Dadlani

Under the leadership of Larry Miller, chairman and former president of Nike’s Air Jordan brand, annual revenues for the Jordan brand soared from $150 million to over $4 billion. But for over 40 years, Miller guarded a secret. When he was younger, he spent nearly a... View Details

Keywords: Race; Ethnicity; Fairness; Values and Beliefs; Job Offer; Employment; Social Issues; Perspective; Personal Development and Career; Apparel and Accessories Industry; United States; Pennsylvania; Philadelphia; Portland; Oregon

May 1996 (Revised June 1996)
Case

Dennis Hightower: New Horizons

By: Ashish Nanda

Named president of Disney TV and Telecommunications, Dennis Hightower has to yet again come in as an outsider and take charge. The magnitude of challenge is much larger than in 1987, and the situation facing him is subtly different. View Details

Keywords: Leadership; Personal Development and Career; Telecommunications Industry; Media and Broadcasting Industry

Find at Harvard

June 1994 (Revised March 1995)
Case

Lotus Development Corp.: Spousal Equivalents (A)

A group of Lotus employees propose extending all health care and other benefits to the spousal equivalents of lesbian and gay employees. The vice president of human resources considers the proposal during a reorganization and period of financial uncertainty. View Details

Keywords: Leadership; Diversity Characteristics; Compensation and Benefits