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  • 18 Apr 2011
  • Research & Ideas

It’s Not Nagging: Why Persistent, Redundant Communication Works

Research showed that asking employees to do something multiple times, whether in person or via technology, is especially common for managers who are under intense pressure to finish particular projects. Considering how busy most managers... View Details
Keywords: by Kim Girard
  • 18 Oct 2022
  • Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

can amplify bias. Some companies try to address the issue by making sure that their algorithms don’t use data on protected characteristics such as race or gender. Yet, eliminating factors like race from an algorithm doesn’t address the... View Details
Keywords: by Rachel Layne
  • 13 Aug 2012
  • Research & Ideas

When Good Incentives Lead to Bad Decisions

sample of actual applications from entrepreneurs seeking commercial loans for the first time. They acquired the loan files from a large commercial lender in India, a country challenged by a dearth of verifiable financial data. As is common in emerging markets, many... View Details
Keywords: by Carmen Nobel; Banking
  • 01 Jun 2024
  • News

Leveraging Generative AI

Four decades after HBS became the first business school in the country to require the use of personal computers in the MBA Program, the School is undergoing a different kind of technological transformation, one that leverages generative... View Details
Keywords: Jennifer Gillespie
  • Web

Winners & Runners-Up | New Venture Competition

Ballantyne (MBA 2025) Business Track Crowd Favorite We provide continuous, high-bandwidth access to satellite data through a software-enabled optical communications module and data transfer service,... View Details
  • Web

About the Center - Christensen Center for Teaching & Learning

Contact Informationcflaherty@hbs.edu Tara Abbatello Teaching & Learning Analyst Biography Tara Abbatello Teaching & Learning Analyst Tara Abbatello joined the Christensen Center in August 2006 as Teaching and Learning Analyst. Tara assesses teaching and... View Details
  • 28 Feb 2023
  • Research & Ideas

Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note

or 9.4 percent since the COVID-19 pandemic’s onset. The student debt crisis is causing more young people to think hard about the value of a four-year degree. Apprenticeships at work Fuller and his colleagues examined data from CareerWise... View Details
Keywords: by Michael Blanding
  • 18 Jan 2022
  • Research & Ideas

How Eliminating Non-Competes Could Reshape Tech

Second, advanced software algorithms and data-based artificial intelligence algorithms account for increasing amounts of trade secrets in technology. These technologies rely on massive stores of distributed computing and data built up... View Details
Keywords: by Kristen Senz; Technology
  • Web

Terms of Use - Alumni

Alumni Profile & Directory Alumni profile information listed in the HBS Alumni Directory is available to HBS alumni, HBS alumni clubs and other HBS alumni organizations, faculty, staff, and students, pursuant to privacy settings chosen by individual alumni... View Details
  • 16 May 2023
  • In Practice

After Silicon Valley Bank's Flameout, What's Next for Entrepreneurs?

status and manage tricky processes under pressure. For example, how to get a timely board resolution to temporarily tap into personal funds to make payroll during the SVB situation could translate into how to fast-track a decision on how... View Details
Keywords: by Avery Forman; Technology; Financial Services
  • September 16, 2022
  • Article

A Causal Test of the Strength of Weak Ties

By: Karthik Rajkumar, Guillaume Saint-Jacques, Iavor I. Bojinov, Erik Brynjolfsson and Sinan Aral
The authors analyzed data from multiple large-scale randomized experiments on LinkedIn’s People You May Know algorithm, which recommends new connections to LinkedIn members, to test the extent to which weak ties increased job mobility in the world’s largest... View Details
Keywords: Job Mobility; Social Networks; Social Ties; Networks; Personal Development and Career
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  • March, 2023
  • Article

Academic Entrepreneurship: Entrepreneurial Advisors and Their Advisees' Outcomes

By: Maria P. Roche
The transfer of complex knowledge and skills is difficult, often requiring intensive interaction and extensive periods of co-working between a mentor and mentee, which is particularly true in apprenticeship-like settings and on-the-job training. This paper studies a... View Details
Keywords: Entrepreneurship; Higher Education; Training; Personal Development and Career; Knowledge Dissemination
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  • 08 Sep 2014
  • Research & Ideas

The Strategic Way To Hire a Sales Team

Google and Groupon, for instance, a higher percentage of employees work in sales than engineering or data mining. And at Facebook the salesforce's ability to translate 'likes' into advertisers will make or break that company's valuation... View Details
Keywords: by Carmen Nobel
  • September 2007
  • Article

Collaborative Brokerage, Generative Creativity, and Creative Success

Analyzing data on utility patents from 1975 to 2002 in the careers of 35,400 collaborative inventors, this study examines the influence of brokered versus cohesive collaborative social structures on an individual's creativity. We test the hypothesis that... View Details
Keywords: Collaborative Innovation and Invention; Patents; Personal Development and Career; Creativity; Power and Influence; Social and Collaborative Networks
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  • 18 Jan 2016
  • Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

unlocking the data used in the analysis. Among other services, the consulting company advises clients on how to make better hires by tracking personality traits and skills revealed during the hiring process.... View Details
Keywords: by Roberta Holland
  • 19 Jan 2023
  • Research & Ideas

What Makes Employees Trust (vs. Second-Guess) AI?

holds in higher stakes settings such as medical diagnosis and treatment or credit lending.” That finding may be useful across industries from transportation to medicine as AI evolves and the quality—and quantity—of data climbs, DeStefano... View Details
Keywords: by Rachel Layne
  • September 2019 (Revised September 2019)
  • Case

Facebook Fake News in the Post-Truth World

By: John R. Wells, Carole A. Winkler and Benjamin Weinstock
In August 2019, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The first major storm of protest followed the surprise election of Donald Trump as President of the United States on November 8, 2016; many put the blame at the door of fake... View Details
Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia
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  • 02 Jul 2018
  • Research & Ideas

Corporate Tax Cuts Don't Increase Middle Class Incomes

University professors Suresh Nallareddy and Juan Carlos Suárez Serrato, analyze data created by tax filings to compare effects on workers at varying compensation levels in different US states with and without tax cuts. The result: Tax... View Details
Keywords: by Roberta Holland
  • 03 Jan 2023
  • Book

Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action

workplace interaction. Digging requires those belonging to power-dominant groups to open up and learn more about the perspectives of marginalized groups. On a personal level, that may mean considering how one’s upbringing and environment... View Details
Keywords: by Pamela Reynolds
  • 16 Jul 2007
  • Research & Ideas

Understanding the ‘Want’ vs. ’Should’ Decision

analyzed a year of individual-level data from a North American online grocer to determine how the delay between when a person's order was completed and when it was delivered affected the content of the order. In general, as the delay... View Details
Keywords: by Sarah Jane Gilbert; Retail; Entertainment & Recreation