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- All HBS Web (859)
- Faculty Publications (212)
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- 15 Jul 2008
- First Look
First Look: July 15, 2008
relentless execution—efficient, timely, consistent production and delivery of goods or services—is the surefire path to customer satisfaction and positive financial results. But this is a myth in the... View Details
Keywords: Martha Lagace
- 26 May 2015
- First Look
First Look: May 26
http://hrleadsbusiness.org/rise-of-hr-e-book May 2015 JAMA, the Journal of the American Medical Association Medicine's Continuous Improvement Imperative By: Huckman, Robert S., and Ananth Raman Abstract— Maintaining quality and spurring... View Details
Keywords: Sean Silverthorne
- 28 Apr 2015
- First Look
First Look: April 28
"by the numbers." We discuss relational incentive contracts that use informal weights on formal performance measures. More importantly, we suggest how formal measures can be used in new models of... View Details
Keywords: Sean Silverthorne
- 25 Nov 2008
- First Look
First Look: November 25, 2008
augment the role to that of service integrator to achieve his internal objective of business unit collaboration and to provide clients with a single point View Details
Keywords: Martha Lagace
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
Harvard Business School, where he teaches courses in supply chain management, service operations, and the investor's perspective on operations to MBA students and executive education participants. Fisher, the UPS Professor of Operations... View Details
- 13 Nov 2012
- First Look
First Look: November 13
associated with R&D investment are uncertain, the past track records of firms may give insight into their potential for future success. We show that a long-short portfolio strategy that takes advantage View Details
Keywords: Sean Silverthorne
- 09 Jan 2018
- First Look
First Look at New Research and Ideas, January 9, 2018
budget constraints, EDs must better understand bottlenecks and their effect on process flow to improve process efficiency. The primary objective of this study was to identify bottlenecks in obtaining a head... View Details
Keywords: Sean Silverthorne
- 28 Feb 2012
- First Look
First Look: Feb. 28
Publications, 2011 Abstract The sole objective of our ontological/phenomenological approach to creating leaders is to leave students actually being leaders and exercising leadership effectively as their... View Details
Keywords: Sean Silverthorne
- 14 Aug 2018
- First Look
First Look at New Research and Ideas, August 14, 2018
where the next left-field idea could be the next big thing. This book explores this culture of psychological safety and provides a blueprint for bringing it to life. The road is sometimes bumpy, but succinct and View Details
Keywords: by Sean Silverthorne
- 07 Oct 2008
- First Look
First Look: October 7, 2008
interests of general voters. By collecting news and combining it with entertainment, media are able to inform passive voters on politically relevant issues. To show the impact this View Details
Keywords: Martha Lagace
- 08 Jul 2014
- First Look
First Look: July 8
guaranteed income. And because that objective filtered right through the scheme, members thought of their benefits in those terms. Ask a member what her pension is worth and she'll reply with an income... View Details
Keywords: Carmen Nobel
- 02 Sep 2010
- What Do You Think?
How Transparent Should Boards Be?
board's discussion of how to respond, those supporting his firing for cause remind the others that such an action could be easily defended by the evidence. They say that they also support firing for cause because they View Details
Keywords: by Jim Heskett
- 02 Oct 2018
- First Look
New Research and Ideas, October 2, 2018
forthcoming Annual Review of Economics History, Micro Data and Endogenous Growth By: Akcigit, Ufuk, and Tom Nicholas Abstract—Economic growth is concerned with long-run changes, and as a result historical data should be especially... View Details
Keywords: Dina Gerdeman
- 14 Nov 2007
- Research & Ideas
Growing CEOs from the Inside
who somehow have maintained enough detachment from the local traditions, ideologies, and shibboleths that they have retained the objectivity of an outsider," Bower writes. Think Anne Mulcahy, CEO View Details
- 08 Oct 2013
- First Look
First Look: October 8
differentiate "quality FDI" in several different ways. First, we look at the possibility that the effects of FDI differ by sector. Second, we differentiate FDI based on objective qualitative... View Details
Keywords: Sean Silverthorne
- 05 Sep 2012
- First Look
First Look: September 5
candidates are ready to provide information about their preferences for particular employers, and employers value and are prepared to act on this information. In this paper we study how a signaling mechanism, where each worker can send a... View Details
Keywords: Sean Silverthorne
- 19 May 2009
- First Look
First Look: May 19, 2009
In addition, we provide details on the leading sources of energy in China as well as information on the rise of alternative energy. Purchase this note:... View Details
Keywords: Martha Lagace
- October 2016
- Supplement
24 Hour Fitness (B): Ownership Changes, 2005–2016
By: John R. Wells and Gabriel Ellsworth
In 2016, 24 Hour Fitness was the number-two fitness chain in the United States, generating revenues of $1.4 billion from 441 clubs serving 3.8 million members. Based in San Ramon, California, 24 Hour Fitness operated clubs in 13 states. Having grown rapidly to become... View Details
Keywords: Advertising; Advertising Campaigns; Buildings and Facilities; Acquisition; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Customers; Customer Focus and Relationships; Customer Satisfaction; Age; Training; Private Equity; Financing and Loans; Price; Profit; Revenue; Geographic Location; Geographic Scope; Health; Nutrition; Business History; Human Resources; Employees; Employee Relationship Management; Recruitment; Selection and Staffing; Journals and Magazines; Human Capital; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Management Teams; Marketing; Brands and Branding; Marketing Channels; Marketing Communications; Marketing Strategy; Social Marketing; Demand and Consumers; Market Entry and Exit; Media; Organizational Design; Private Ownership; Problems and Challenges; Groups and Teams; Sales; Salesforce Management; Situation or Environment; Welfare or Wellbeing; Sports; Strategy; Business Strategy; Competition; Competitive Strategy; Competitive Advantage; Corporate Strategy; Expansion; Segmentation; Information Technology; Internet; Mobile Technology; Online Technology; Software; Web Sites; Value; Valuation; Health Industry; Media and Broadcasting Industry; United States; California; San Francisco
Wells, John R., and Gabriel Ellsworth. "24 Hour Fitness (B): Ownership Changes, 2005–2016." Harvard Business School Supplement 717-423, October 2016.
- 11 Jan 2011
- First Look
First Look: Jan. 11
structural characteristics (team geographic dispersion and task change) that intensify the challenge of knowledge integration. Drawing on information processing theory, we distinguish between a team's... View Details
Keywords: Sean Silverthorne
- 17 Sep 2024
- Research & Ideas
Advice for the New CEO: Talk to Your Employees Early and Often
20 percent compared with the pre-transition period. Why? CEO turnover tends to cause a great deal of uncertainty about whether a new leader will make big changes, like reshuffling or reducing the workforce, as well as shifting corporate... View Details
Keywords: by Ami Albernaz