Innovation In Healthcare Delivery - Publications - Faculty & Research

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Events & Presentations - Institute For Strategy And Competitiveness

January 9-13, 2023 January 2023 VBHC Intensive Seminar HBS Campus, Boston, MA The annual one-week Value-Based Health Care Delivery Intensive Seminar is a non-credit, graduate-level program held at Harvard Business School using in-depth... View Details

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About the Center - Christensen Center for Teaching & Learning

About the Center The C. Roland Christensen Center for Teaching and Learning was established in 2004 to promote and support teaching excellence and innovation within Harvard Business School. It also provides... View Details

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Winners & Runners-Up | New Venture Competition

delivery trucks (think FedEx/UPS) with a platform that enables anyone to deliver packages in their own car. CozyKin Jeremy Au (MBA 2018, Section C) Business Track Runner-Up For working parents seeking infant... View Details

Portrait Project

Shivangi Goel

the care they need in their most vulnerable moments. I want to reimagine how we bring innovative healthcare tools to the right patients so that View Details

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Information Technology - Institute For Strategy And Competitiveness

benefits for value. To date, health IT has been siloed in its functions, services, and interoperability. Today’s IT systems reflect the fragmented legacy structure of care delivery View Details

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Faculty & Researchers - Managing the Future of Work

in the healthcare industry. Research EDWINS: Leading with Passion and Purpose , Harvard Business School Case, 2023. With Rachel Bricklin. Akamai Technologies: Expanding the Talent Pipeline , Harvard Business... View Details

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Publications - Institute For Strategy And Competitiveness

Feeley, and Angela M Bader A shift in healthcare payment models from volume toward value-based will require deliberate input into systems development from both perioperative clinicians and administrators to... View Details

20 Dec 2017
Lessons from the Classroom

How to Design a Better Customer Experience

wonderful experience,” says Thomke. He included GE Healthcare as an example of a company making a customer experience turnaround in a recently released learning exercise Designing Transformational Customer... View Details

Keywords: by Dina Gerdeman; Health; Entertainment & Recreation

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Video - Institute For Strategy And Competitiveness

is used in health care delivery organizations around the world. Length: 28 min. January 2018 Presentation The Value-Based Health Care Agenda The Value-Based Health Care Agenda by Michael E. Porter View Details

February 2024 (Revised December 2024)
Case

Best Buy Health: Enabling Care at Home

By: Robert S. Huckman, Rosabeth Moss Kanter, Antonio Moreno, Bradley Staats and Sarah Mehta

This case explores retailer Best Buy’s decision to enter health care. Best Buy Health aims to enable care at home across three prongs: consumer health, active aging, and virtual care. A key pillar of Best Buy Health's strategy is leveraging the Geek Squad—the company's... View Details

Keywords: Business Ventures; Health Care and Treatment; Innovation and Invention; Business Strategy; Market Entry and Exit; Service Delivery; Service Operations; Electronics Industry; Health Industry; Retail Industry; United States; Minnesota

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Educators

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Advisory Board - Entrepreneurship

Why. She has appeared as a guest on CNBC, CNN and Fox Business News and has been a guest speaker for WWD’s Beauty Innovation Forum, Harvard University’s Luxury Branding Speaker Series and Columbia University’s Lang Center for... View Details

04 Apr 2011
HBS Case

Reinventing the National Geographic Society

it's a core platform. Digital delivery of content to the cell phone didn't exist a few years ago, and now it's everywhere. You go six months, and it's two generations. That's something I would love to exploit View Details

Keywords: by Sean Silverthorne; Publishing

24 May 2021
Op-Ed

Can Fabric Waste Become Fashion’s Resource?

COVID-19 has broken fashion’s supply chain. As a result, an already wasteful industry has become more wasteful. Even before the pandemic, the global apparel industry was producing about 92 million tons of textile waste a year. That’s about one garbage truck’s worth of... View Details

Keywords: by Geoffrey Jones and Shelly Xu; Fashion

September 2017
Case

Tencent

By: John R. Wells and Gabriel Ellsworth

Tencent had undergone many transformations since it was founded in 1998 as a simple messaging service. In 2017, it was the largest online games provider in China with a wide range of game types, China’s largest social networking service provider with several of the... View Details

Keywords: Tencent; Tencent Holdings; WeChat; Social Networking; Social Networks; Gaming; Gaming Industry; Video Games; Computer Games; Mobile Gaming; Portals; Payments; Mobile Payments; O2O; Online-to-offline; E-commerce; Messaging; Subscription Model; Freemium; Mobile App Industry; Smartphone; PC; Monetization Strategy; Antitrust; Streaming; Cloud Computing; Artificial Intelligence; Big Data; Alibaba; Facebook; JD.com; Tesla; Bundling; Synergies; Digital Strategy; Imitation; Licensing; Agility; Entry Barriers; Online Platforms; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Conglomerates; Business Units; Business Growth and Maturation; Business Organization; For-Profit Firms; Joint Ventures; Restructuring; Communication; Communication Technology; Blogs; Interactive Communication; Interpersonal Communication; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Investment; Investment Portfolio; Price; Profit; Revenue; Geographic Scope; Cross-Cultural and Cross-Border Issues; Global Strategy; Multinational Firms and Management; Globalized Markets and Industries; Business History; Innovation Strategy; Technological Innovation; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Product Positioning; Social Marketing; Network Effects; Emerging Markets; Market Entry and Exit; Digital Platforms; Industry Growth; Monopoly; Media; Distribution Channels; Product Development; Service Delivery; Organizational Change and Adaptation; Organizational Structure; Public Ownership; Problems and Challenges; Business and Government Relations; Groups and Teams; Networks; Opportunities; Social and Collaborative Networks; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Cooperation; Corporate Strategy; Diversification; Expansion; Horizontal Integration; Vertical Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Information Infrastructure; Digital Platforms; Internet and the Web; Mobile and Wireless Technology; Value Creation; Communications Industry; Entertainment and Recreation Industry; Financial Services Industry; Information Industry; Information Technology Industry; Media and Broadcasting Industry; Motion Pictures and Video Industry; Music Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; Web Services Industry; Asia; China; Canton (province, China)

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Accounting & Management Awards & Honors - Faculty & Research

Evidence from Job Postings" with Tianshuo Shi and Yuan Zou. Ethan C. Rouen : Winner of the 2022 Innovation in Research Award from the Diversity Section of the American Accounting Association for “Inclusive... View Details

01 Jun 2023
News

Curb Appeal

solid waste is managed in the Big Apple. “I think you have with her a very creative and innovative public servant,” says Steven A. Cohen, an authority on waste management in... View Details

Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government

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Cases & Teaching Notes - Institute For Strategy And Competitiveness

outcomes for every patient. January 2018 HBS Case Collection Medtronic: Navigating a Shifting Healthcare Landscape by Robert S. Kaplan, Michael E. Porter, Thomas W. Feeley and Alee Hernandez Medtronic is adapting its strategy to changes... View Details

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Geography of Care - Institute For Strategy And Competitiveness

dramatically improves outcomes and controls health care costs. By expanding strategically and integrating with community providers, those already renowned for innovation and excellence and patient care can widen access, improve... View Details

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Regional Winners - Alumni

New Venture Competition Regional Winners 6ms 2025 Alumni Regional Winners Noolie - Global Winner Noolie creates first-of-its-kind supplements for children in the form of a snack. We are revolutionizing how nutrition is given to kids... View Details

24 Jun 2021
Blog Post

Celebrating the Past, Crafting the Future Part 2: The First HBS/HKS Class

healthcare in a range of leadership and advisory roles that have put her HBS and HKS education into practice. Her work has spanned the public, private, and nonprofit sectors and has made an impact on how... View Details

Publications