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Show Results For
- All HBS Web
(1,161)
- People (2)
- News (295)
- Research (729)
- Events (2)
- Multimedia (3)
- Faculty Publications (171)
- 01 Oct 2014
- What Do You Think?
Is Too Much Focus a Problem?
"fail to consider or know how to recognize what is outside their industry that is impacting their business (such as) customers who are buying their goods but don't fit the target profile, or alternative (product) uses Focus has a... View Details
Keywords: by James Heskett
- 22 Feb 2022
- News
New Urban Order
largest public fast-charging network in the United States, which estimates that almost 5 percent of new vehicle purchases are electric today, and that electric vehicles will make up more than 40 percent of new light-duty vehicle sales in North America by 2030. The goal... View Details
Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Transit and Ground Passenger Transportation; Transportation; Water, Sewage and Supply Systems; Utilities; Construction of Buildings; Construction; Waste Management and Remediation Services; Corporate Services
- Web
Sustainable Business Strategy Course | HBS Online
social landscape in which you operate, including the role of government, investors, and customers Determine what you can do in your career to become a purpose-driven leader Who Will Benefit Purpose-Driven Professionals CSR and Consulting... View Details
- 01 Mar 2004
- News
Derek Ferguson
Music, a retailer based in the Midwest. “Its biggest profit drivers were rap and hip-hop,” he remarks. “I remember thinking that there was a real opportunity to cater more directly to that customer base.” To learn more about the business,... View Details
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
leaders manage these conversations effectively. Drawing on our insights and those of others, we offer this guide to help leaders have the kinds of discussions we need to be having right now. The four I’s of conversational leadership The book Talk, Inc.: How Trusted... View Details
- 12 Nov 2021
- News
Alumni Business Leaders on Confronting the Climate Change Challenge
key role business leaders have to play in confronting climate change—and the power of HBS alumni to make a positive difference. Jacqueline Adams (MBA 1978) President, J Adams Strategic Communications; co-author of A Blessing: Women of... View Details
- March 2017 (Revised September 2017)
- Case
Facebook Fake News in the Post-Truth World
By: John R. Wells and Carole A. Winkler
In January 2017, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The election of Donald Trump as the next president of the United States in November 2016 had triggered a national storm of protests, and many attributed Trump’s victory to... View Details
Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Information Infrastructure; Digital Platforms; Internet and the Web; Mobile and Wireless Technology; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia
Wells, John R., and Carole A. Winkler. "Facebook Fake News in the Post-Truth World." Harvard Business School Case 717-473, March 2017. (Revised September 2017.)
- 08 Nov 2011
- First Look
First Look: Nov. 8
Abstract In many service industries, companies compete with each other on the basis of the waiting time their customers experience, along with other strategic instruments such as the price they charge for their service. The objective of... View Details
Keywords: Sean Silverthorne
- 01 Jun 2022
- News
A Sustainable Solution for Fashion
Ferdinand Stockmann (MBA 2021), who previously worked at Boston Consulting Group and has a background in the technical side of supply chain management, created Syrup Tech, a predictive software that drives inventory excellence, powered by... View Details
Keywords: April White
- 16 Apr 2013
- First Look
First Look: April 16
notion that the signal-to-noise ratio plays a central role in generating multiplicity with AA preferences for fairness. Cases & Course Materials Harvard Business School Case 612-701 Zappos.com 2009: Clothing, Customer Service, and... View Details
Keywords: Sean Silverthorne
- 01 Oct 1997
- News
Graduate's Gift Honors HBS Friend
words, "a glorious and amazing friendship." "Our class at Harvard was very special," emphasized Anderson, who retired in 1993 as chairman of the board of Custom Molders, Inc., of Durham, North Carolina. "At HBS we spent more time caring... View Details
Keywords: Nancy O. Perry
- 01 Sep 2006
- News
Marketing Giant Ted Levitt Remembered
simple question: “What business are you in?” As an example of marketing myopia he cited railroads that “let others take customers away from them because they assumed themselves to be in the railroad business instead of the transportation... View Details
- 03 Jan 2017
- First Look
January 3, 2017
powerful machine learning technique known as Thompson sampling to address the challenge of balancing the exploration-exploitation tradeoff under the presence of inventory constraints. Our algorithms prove to have both strong theoretical... View Details
Keywords: Carmen Nobel
- 01 Mar 2023
- News
Step Change
their own priorities, was a time-consuming challenge for Enan, he recalls. “It was a real exercise in navigating various congressional committees and the general power structure in Washington,” Harmon says. “Enan’s ability to relate to... View Details
- 17 Dec 2008
- Lessons from the Classroom
‘Ted Levitt Changed My Life’
later: "What business are you really in?" "An industry begins with the customer and his or her needs, not with a patent, a raw material, or a selling skill," wrote Levitt, citing the railroads as one example of a... View Details
- 13 Mar 2012
- First Look
First Look: March 13
organizational characteristics affect the stringency of monitoring through reputation, customer loyalty, differential impacts of government sanctions, and the standardization and internal monitoring of operations. We test our theory in... View Details
Keywords: Sean Silverthorne
- 30 Nov 2016
- What Do You Think?
How Do Leaders Manage the Tension Between Pride and Arrogance?
question in my mind of whether it is too simplistic to think of leaders seeking to manage up to a line between pride and arrogance. Surely it matters how leaders wield organization power and handle successes when they are achieved.... View Details
Keywords: by James Heskett
- 04 Apr 2023
- Blog Post
Maersk’s Journey to Decarbonize Shipping
competitive advantage while doing the right thing, rather than an imposition or a burden. According to Maersk leadership, the two keys to their decarbonization strategy are: Strong relationships with customers to get them on board with... View Details
- 11 Mar 2021
- News
Leading with Heart
easy journey, but you're right. Soon thereafter, I felt okay. I knew what needed to be done. And we were powering ahead. And then you're hit by the pandemic, Bang! March comes and within three days, our sales completely collapsed—50... View Details
- Web
Harvard Business School
Congress of Racial Equality (CORE). He allegedly turned down the highest-paying job offer made to any member of the Class of 1971 to return to community development work. He is the retired chair of the board of Custom Molders, Inc., of... View Details