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  • All HBS Web  (2,137)
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  • Article

Culture Is Not the Culprit: When Organizations Are in Crisis, It's Usually Because the Business Is Broken

By: Jay W. Lorsch and Emily McTague
When organizations get into big trouble, fixing the culture is usually the prescription. That's what most everyone said GM needed to do after its recall crisis in 2014—and ever since, CEO Mary Barra has been focusing on creating "the right environment" to promote... View Details
Keywords: Culture; Cultural Reform; Organizational Culture; Crisis Management; Business Processes
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Lorsch, Jay W., and Emily McTague. "Culture Is Not the Culprit: When Organizations Are in Crisis, It's Usually Because the Business Is Broken." R1604H. Harvard Business Review 94, no. 4 (April 2016): 96–105.
  • 09 Dec 2002
  • Research & Ideas

Unilever—A Case Study

of "BO," "Undie Odor," and "Dishpan Hands," and to market the cures in the form of Lifebuoy and Lux Flakes. By the end of the 1930s sales exceeded $90 million, and in 1946 they reached $150 million. By the interwar years soap had a firmly... View Details
Keywords: by Geoffrey Jones; Consumer Products; Entertainment & Recreation; Food & Beverage; Manufacturing; Retail

    Bharat N. Anand

    Bharat N. Anand is the Vice Provost for Advances in Learning at Harvard University, and the Henry R. Byers Professor of Business Administration at Harvard Business School.

    Professor Anand is an expert in digital strategy, media and... View Details

    Keywords: broadcasting; entertainment; information; media; motion pictures; music; publishing industry; sports; television
    • 20 Sep 2017
    • News

    Japan Is Counting on Shareholder Activism to Improve Its Economy

    • 08 Sep 2015
    • Research & Ideas

    Knowledge Transfer: You Can't Learn Surgery By Watching

    corporate roles is to improve upon traditional vicarious learning models. ©iStock.com/cacaroot Instead, Myers envisions a model of coactive vicarious learning. “The major shift theoretically is moving from a language of transfer, of... View Details
    Keywords: by Michael Blanding; Health
    • 2009
    • Working Paper

    Capitalizing On Innovation: The Case of Japan

    By: Robert Dujarric and Andrei Hagiu

    Japan's industrial landscape is characterized by hierarchical forms of industry organization, which are increasingly inadequate in modern sectors, where innovation relies on platforms and horizontal ecosystems of firms producing complementary products. Using three... View Details

    Keywords: Globalized Markets and Industries; Government Legislation; Innovation and Invention; Industry Structures; Horizontal Integration; Vertical Integration; Manufacturing Industry; Japan
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    Dujarric, Robert, and Andrei Hagiu. "Capitalizing On Innovation: The Case of Japan." Harvard Business School Working Paper, No. 09-114, April 2009. (Revised October 2009.)

      From Cotton Mill to Business Empire: The Emergence of Regional Enterprises in Modern China

      The demise of state-owned enterprises, the transformation of collectives into shareholding cooperatives, and the creation of investment opportunities through stock markets indicate China’s movement from a socialist, state-controlled economy... View Details

      • Spring–Fall 2015
      • Article

      Whither Uber? Competitive Dynamics in Transportation Networks

      By: Benjamin Edelman
      Transportation Network Companies offer notable service advances—but do they comply with the law? I offer evidence of some important shortfalls, then consider how the legal system might appropriately respond. Though it is tempting to forgive many violations in light of... View Details
      Keywords: Transportation Network Company; Uber; Lyft; Regulation; Lawfulness; Transportation Networks; Laws and Statutes; Law Enforcement; Transportation Industry; Information Technology Industry
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      Edelman, Benjamin. "Whither Uber? Competitive Dynamics in Transportation Networks." Competition Policy International 11, no. 1 (Spring–Fall 2015).

        Leila Doumi

        Leila Doumi is a PhD Candidate in the Strategy Unit and an affiliate of the Digital Data and Design (D^3) Institute at Harvard. She conducts research on technology adoption, corporate strategy, and the future of work with a focus... View Details

        • August 2009 (Revised July 2010)
        • Case

        Jones Lang LaSalle: Reorganizing around the Customer (2005)

        By: Ranjay Gulati and Lucia Menzer Marshall
        Peter Roberts, CEO of Jones, Lang, LaSalle (JLL) Americas division, has been charged with expanding the company's presence in its core geographic markets while simultaneously growing its corporate account business. Roberts and his task force have narrowed their options... View Details
        Keywords: Decision Choices and Conditions; Global Strategy; Growth and Development Strategy; Organizational Structure; Business Strategy; Real Estate Industry
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        Gulati, Ranjay, and Lucia Menzer Marshall. "Jones Lang LaSalle: Reorganizing around the Customer (2005)." Harvard Business School Case 410-007, August 2009. (Revised July 2010.)
        • Article

        Moving Beyond Schumpeter: Management Research on the Determinants of Technological Innovation

        By: Gautam Ahuja, Curba Morris Lampert and Vivek Tandon
        Schumpeter's conjecture that large monopolistic firms were the key source of innovation in modern industrial economies has been the underpinning for much work on the topic of innovation. In this review paper we consciously move beyond the Schumpeterian tradition of... View Details
        Keywords: Technological Innovation; Management; Strategy
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        Ahuja, Gautam, Curba Morris Lampert, and Vivek Tandon. "Moving Beyond Schumpeter: Management Research on the Determinants of Technological Innovation." Academy of Management Annals 2 (2008): 1–98.
        • 2013
        • Working Paper

        Managers and Market Capitalism

        By: Rebecca Henderson and Karthik Ramanna
        In a capitalist system based on free markets, do managers have responsibilities to the system itself? If they do, should these responsibilities shape their behavior when they are engaging in the political process in an attempt to structure the institutions of... View Details
        Keywords: Market Design; Economic Systems; Managerial Roles; Government and Politics
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        Henderson, Rebecca, and Karthik Ramanna. "Managers and Market Capitalism." Harvard Business School Working Paper, No. 13-075, March 2013. (Revised November 2013.)
        • March 2010 (Revised January 2012)
        • Case

        Microsoft's IP Ventures

        By: Josh Lerner and Ann Leamon
        Microsoft's IP Ventures program, through which Microsoft spun out promising but unused technologies into new companies, is a new approach to corporate venture capital. The program provides "IP for equity" and has proven very successful in achieving its main... View Details
        Keywords: Corporate Entrepreneurship; Venture Capital; Equity; Financing and Loans; Investment; Intellectual Property; Rights; Software; Washington (state, US)
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        Lerner, Josh, and Ann Leamon. "Microsoft's IP Ventures." Harvard Business School Case 810-096, March 2010. (Revised January 2012.)
        • 14 Oct 2010
        • Working Paper Summaries

        Reversing the Queue: Performance, Legitimacy, and Minority Hiring

        Keywords: by Andrew Hill & David Thomas; Sports
        • February 2015 (Revised August 2016)
        • Case

        Nokia's Bridge Program: Redesigning Layoffs (A)

        By: Sandra J. Sucher and Susan J. Winterberg
        "Not another Bochum." Nokia Board Chairman Jorma Ollila was clear in the goals he set for the 2011 restructuring that Nokia's new CEO, Stephen Elop, had decided was necessary to address the dramatically changed competitive environment the company faced in smartphones... View Details
        Keywords: Layoffs; Plant Closure; Outplacement; Shared Value; Business or Company Management; Job Cuts and Outsourcing; Restructuring; Employee Relationship Management; Telecommunications Industry
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        Sucher, Sandra J., and Susan J. Winterberg. "Nokia's Bridge Program: Redesigning Layoffs (A)." Harvard Business School Case 315-002, February 2015. (Revised August 2016.)
        • 07 Sep 2012
        • Working Paper Summaries

        IP Modularity: Profiting from Innovation by Aligning Product Architecture with Intellectual Property

        Keywords: by Joachim Henkel, Carliss Y. Baldwin & Willy C. Shih
        • 2018
        • Working Paper

        OTC Intermediaries

        By: Andrea L. Eisfeldt, Bernard Herskovic, Sriram Rajan and Emil Siriwardane
        Over-the-counter (OTC) markets for financial assets are dominated by a relatively small number of core intermediaries and a large number of peripheral customers. In this paper, we develop a model of trade in a core-periphery network and estimate its key structural... View Details
        Keywords: OTC Markets; Intermediaries; Dealers; Credit Default Swaps; Risk Sharing; Networks; Price; Risk and Uncertainty
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        Eisfeldt, Andrea L., Bernard Herskovic, Sriram Rajan, and Emil Siriwardane. "OTC Intermediaries." Working Paper, August 2018.
        • 04 Nov 2013
        • Research & Ideas

        The Real Cost of Bribery

        analyze the negative effects of bribery on corporate performance. The results of his study, detailed in the paper Firm Competitiveness and Detection of Bribery, surprised him. As it turns out, the biggest problem with View Details
        Keywords: by Carmen Nobel
        • 2019
        • Working Paper

        Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 9 Organizing to Rationalize

        By: Carliss Y. Baldwin
        The purpose of this chapter is to explain what the technologies of flow production with stochastic bottlenecks require and reward in organizations. I argue that organizations successfully implementing these technologies are likely to have unified governance and... View Details
        Keywords: Information Technology; Organizational Design; Management Teams; Business History
        Citation
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        Baldwin, Carliss Y. "Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 9 Organizing to Rationalize." Harvard Business School Working Paper, No. 20-033, September 2019.
        • October 2001 (Revised January 2002)
        • Case

        OAO YUKOS Oil Company

        By: Malcolm S. Salter and Joshua N. Rosenbaum
        This case presents the history and current position of Russia's second-largest oil company, YUKOS, as it seeks listing on the NYSE as an ADR and attempts to rid itself from a punishing "governance discount" by the capital markets. This is a company with a history of... View Details
        Keywords: Stocks; Capital Markets; Corporate Governance; Developing Countries and Economies; Energy Sources; Energy Industry; Russia
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        Salter, Malcolm S., and Joshua N. Rosenbaum. "OAO YUKOS Oil Company." Harvard Business School Case 902-021, October 2001. (Revised January 2002.)
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