Publications

SSRN

Find at Harvard

Web

Design Thinking Course | HBS Online

design heuristics and apply research-based personas and behavior models to make innovations easier to adopt. Highlights Match Mental Models, Reduce Complexity, and Prevent Errors Developing Research-Based Personas Anticipate Needs,... View Details

19 Mar 2013
First Look

First Look: March 19

fundamental fact of life, choices necessarily have to be made about which challenges to address and the best way to tackle them. In this piece, we discuss the distinction between these distinct components of priority setting in health:... View Details

Keywords: Sean Silverthorne

13 Aug 2021
Research & Ideas

Managers, Here’s How to Bond with New Hires Remotely

performance and career outcomes,” the paper says. Will companies embrace remote work long term? Despite the seismic shift many companies made to remote work during the pandemic, some business leaders remain concerned about adopting the View Details

Keywords: by Lane Lambert

January 2021 (Revised March 2021)
Case

Juno (A): Leveraging Student Power

By: Joshua Schwartzstein, Kathleen L. McGinn and Amy Klopfenstein

In March 2020, Chris Abkarians and Nikhil Agarwal were in the midst of preparing the annual auction for their student loan assistance startup, Juno. Both current MBA students at Harvard Business School, the duo founded Juno in 2018 to leverage student bargaining power... View Details

2022
Article

Which Explanation Should I Choose? A Function Approximation Perspective to Characterizing Post hoc Explanations

By: Tessa Han, Suraj Srinivas and Himabindu Lakkaraju

A critical problem in the field of post hoc explainability is the lack of a common foundational goal among methods. For example, some methods are motivated by function approximation, some by game theoretic notions, and some by obtaining clean visualizations. This... View Details

Keywords: Mathematical Methods; Decision Choices and Conditions; Analytics and Data Science

Read Now

12 Apr 2016
First Look

April 12, 2016

By: Agrawal, Ajay, Christian Catalini, Avi Goldfarb, and Hong Luo Abstract—Traditional innovation models assume that new ideas are developed up to the point where the benefit of the marginal project is just equal to the cost. Because... View Details

Keywords: Sean Silverthorne

01 Mar 2024
News

Alumni and Faculty Books and Podcasts

Edited by Margie Kelley Alumni Books You Got This! A Straightforward, No-Nonsense Playbook for Crushing 130+ Workplace Challenges By Heidi Abelli (MBA 1993) Palmetto Publishing Stepping into the corporate world can feel like navigating a labyrinth, especially when... View Details

Keywords: Publishing Industries (except Internet); Information

15 Jan 2014
Research & Ideas

Managing the Family Business: It Takes a Village

Editor's note: This is the first of occasional columns on managing the family business written by Senior Lecturer John A. Davis. In this first of two articles, Davis discusses leadership models. Part One: Global Norms And The One-leader View Details

22 Aug 2022
Research & Ideas

Can Amazon Remake Health Care?

deploy to buy another company. So, this is actually a very small acquisition for Amazon—very, very small. This aside, the idea behind the business model of One Medical is twofold: to make health care easier to access, and through... View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Health

08 Nov 2011
First Look

First Look: Nov. 8

Warmth and competence represent the central dimensions of group stereotypes, the majority of which are ambivalent-characterizing groups as warm but incompetent (e.g., older people, working mothers) or competent but cold (e.g., model... View Details

Keywords: Sean Silverthorne

July 2008
Case

eHarmony

By: Mikolaj Jan Piskorski, Hanna Halaburda and Troy Smith

eHarmony's CEO needs to decide how to react to imitations of its business model, encroachment by competing models, and ascendance of free substitutes. The case provides four options to address these threats and asks students to choose one after they analyzed the... View Details

Keywords: Business Model; Decision Choices and Conditions; Growth and Development Strategy; Industry Structures; Competitive Strategy; Competitive Advantage; Service Industry

February 2024
Case

FIGS: Scrubbing the Status Quo

By: Jeffrey F. Rayport and Nicole Tempest Keller

In October 2023, FIGS had revolutionized the medical scrubs industry with its fashionable and functional designs, but the venture was at a critical juncture. The digitally native vertical brand (DNVB) had gone public in a successful IPO in 2021 and reached $500 million... View Details

Keywords: Marketing Channels; Corporate Strategy; Business Growth and Maturation; Business Model; Decision Choices and Conditions; Competitive Strategy; Expansion; Apparel and Accessories Industry; Fashion Industry; United States; California; Los Angeles; Europe; Canada

27 Mar 2017
Blog Post

Should Entrepreneurs Get an MBA?

from a minimum viable product. The Entrepreneurship Club members provided a knowing empathy in tough spots and solid advice that propelled us forward. It hasn’t ended with graduation: a close friend from HBS just helped revamp our financial View Details

June 2024 (Revised August 2024)
Case

Revlon India's Turnaround: Navigating Online-Offline Decisions Using a Balanced Scorecard

By: Tatiana Sandino and Samuel Grad

Revlon India was founded as a joint venture in 1995, pairing the industrial conglomerate UMG with the global beauty brand Revlon, Inc. to bring international color cosmetics to India. After growing rapidly and pioneering the Beauty Advisor (BA) model in India, the... View Details