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  • 13 May 2022
  • Research & Ideas

Company Reviews on Glassdoor: Petty Complaints or Signs of Potential Misconduct?

corporate misconduct, pointing to cultural factors that might eventually result in scandal earlier than they would otherwise attract attention. In a business environment where ethics are paramount, the findings may offer View Details
Keywords: by Michael Blanding; Technology
  • September 1995 (Revised February 1996)
  • Case

Apollo Hospitals of India (A)

Dr. Prathap Reddy has created India's first corporate hospital, Apollo Hospitals of Madras. The hospital is managed according to an integrated philosophy of customer service and support to employees. A new hospital, in the city of Hyderabad, has not performed as well,... View Details
Keywords: Employee Relationship Management; Franchise Ownership; Health Care and Treatment; Customer Focus and Relationships; Business Strategy; Health Industry; India
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  • 28 Jul 2019
  • News

'Working as a professor, I can engage with ideas, while as an investor I can practice them'

  • Winter 2014
  • Article

Strategic Decisions for Multisided Platforms

By: Andrei Hagiu
Multisided platforms such as eBay and Facebook create value by enabling interactions between two or more customer groups. But building and managing a winning platform isn’t easy. View Details
Keywords: Value Creation; Multi-Sided Platforms; Business Strategy
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  • June 2024 (Revised September 2024)
  • Case

Driving Scale with Otto

By: Rebecca Karp, David Allen and Annelena Lobb
This case asks how startup founders make scaling decisions in light of their priorities for their business and for themselves. Otto was a technology company that applied artificial intelligence technology to sales. It deployed natural language processing to find sales... View Details
Keywords: Artificial Intelligence; Natural Language Processing; B2B; B2B Innovation; Scaling; Scaling Tech Ventures; Business Startups; AI and Machine Learning; Finance; Sales; Business Strategy; Growth and Development Strategy; Entrepreneurship; Information Technology Industry; United States; Cambridge; New York (city, NY); Spain
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    Joey Ryu

    Joey (Won Jung) Ryu is a doctoral student in the Strategy unit at Harvard Business School. Her primary interests are strategic management, economics of innovation and entrepreneurship. Prior to joining HBS, Joey received her master's degree from Cornell University... View Details
    Keywords: biotechnology; health care; pharmaceuticals; high technology; information technology industry
    • 03 Oct 2017
    • First Look

    First Look at Research and Ideas, October 3, 2017

    Reenen Abstract—We investigate the link between hospital performance and managerial education by collecting a large database of management practices and skills in hospitals across nine countries. We find that hospitals that are closer to... View Details
    Keywords: by Sean Silverthorne
    • 08 Jun 2022
    • News

    Joseph B. Fuller on the State of the Workforce

    • 2016
    • Book

    The Content Trap: A Strategist's Guide to Digital Change

    By: Bharat Anand
    Companies everywhere face two major challenges today: getting noticed and getting paid. To confront these obstacles, I examine a range of businesses around the world, from Chinese Internet giant Tencent to Scandinavian digital trailblazer Schibsted, from The New... View Details
    Keywords: Networks; Information Technology; Organizational Change and Adaptation; Business Strategy
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    • June 2024
    • Supplement

    Legacy Partners (A)

    By: Richard S. Ruback and Royce Yudkoff
    Instructors should consider the timing of making videos available to students, as they may reveal key case details.

    Stephen Holbrook and Austin Pulsipher (both HBS '19) had been leading Nutrishare since acquiring the company six months earlier in mid-2021.... View Details
    Keywords: Acquisition; Small Business; Cost vs Benefits; Decisions; Corporate Entrepreneurship; Leadership Style; Leading Change; Business or Company Management; Problems and Challenges; Health Care and Treatment; Health Disorders; Medical Specialties; Nutrition; Supply Chain Management; Growth Management; Health Industry; Medical Devices and Supplies Industry; Pharmaceutical Industry; United States; California
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    • 26 Dec 2018
    • News

    With Sluggish Economy, Chinese Auto Industry Eyes U.S. Market

    • 2008
    • Book

    Social Entrepreneurship: A Modern Approach to Social Value Creation

    By: Arthur C. Brooks
    This text brings together the established pedagogy of entrepreneurship with cutting edge nonprofit and public management tools.
    Measuring social value, earned income, donations and government income, entrepreneurial fundraising and marketing, and social... View Details
    Keywords: Social Entrepreneurship; Nonprofit Organizations; Management
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    • March 2006
    • Course Overview Note

    International Finance: A Course Overview Note

    By: Mihir A. Desai
    Describes the International Finance course at Harvard Business School, which argues that the forces of globalization have fundamentally changed the scope and activities of firms, thereby altering the practice of finance within these firms. As a consequence of an... View Details
    Keywords: Multinational Firms and Management; Business Ventures; Integration; Change Management; Decision Choices and Conditions; Investment; Risk Management; Competitive Advantage; Motivation and Incentives; International Finance; Capital Markets
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    • April 1999 (Revised May 2005)
    • Case

    GE's Two-Decade Transformation: Jack Welch's Leadership

    By: Christopher A. Bartlett and Meg Wozny
    GE is faced with Jack Welch's impending retirement and whether anyone can sustain the blistering pace of change and growth characteristic of the Welch era. After briefly describing GE's heritage and Welch's transformation of the company's business portfolio of the... View Details
    Keywords: Transformation; Global Strategy; Leadership Development; Goals and Objectives; Six Sigma; Management Succession; Service Operations; Quality; Corporate Strategy
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    • October 2002 (Revised May 2004)
    • Case

    Starbucks and Conservation International

    By: James E. Austin and Cate Reavis
    Starbucks, the world's leading specialty coffee company, developed a strategic alliance with Conservation International, a major international environmental nonprofit organization. The purpose of the alliance was to promote coffee-growing practices of small farms that... View Details
    Keywords: Financial Crisis; Growth and Development Strategy; Markets; Demand and Consumers; Production; Corporate Social Responsibility and Impact; Cooperative Ownership; Performance Efficiency; Alliances; Nonprofit Organizations; Food and Beverage Industry; Mexico
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    • 25 Feb 2022
    • News

    Leading in the Digital Era

    • 24 Jan 2005
    • Research & Ideas

    Rethinking Activity-Based Costing

    Activity-based costing, ABC, would seem to be an accurate way for managers to assign costs to the customers and products that use a department's services. But real-world use has shown ABC loses power in large-scale operations, and can be... View Details
    Keywords: by Robert S. Kaplan & Steven R. Anderson
    • 21 Feb 2023
    • Research & Ideas

    What's Missing from the Racial Equity Dialogue?

    new but growing movement among employers to hire returning citizens. One good example is the Second Chance Business Coalition. This momentum has been bolstered by firms like JPMorgan Chase that are starting... View Details
    Keywords: by Danielle Kost
    • January 2008 (Revised July 2009)
    • Case

    Studio Moderna - A Venture in Eastern Europe

    By: Daniel Isenberg
    Studio Moderna is the leading electronic retailer in 20 countries in and around Central and Eastern Europe, and use a multi-channel business strategy, organizational structure, and IT system. When management conflicts arise, Sandi Cesko, CEO and co-founder must decide... View Details
    Keywords: Globalized Firms and Management; Operations; Entrepreneurship; Retail Industry; Electronics Industry; Europe
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    • 2008
    • Text Book

    Corporate Information Strategy and Management: Text and Cases

    By: Robert D. Austin, Lynda M. Applegate and Deborah Soule
    The 8th edition of Corporate Information Strategy and Management: Text and Cases is written for students and managers who desire an overview of contemporary information systems technology management. This new edition examines how information... View Details
    Keywords: Decision Making; Management; Business Strategy; Information Technology
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