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      • August 2021
      • Teaching Note

      Dell Technologies: Bringing the Cloud to the Ground

      By: Navid Mojir and V. Kasturi Rangan
      Teaching Note for HBS Case No. 521-036. View Details
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      Mojir, Navid, and V. Kasturi Rangan. "Dell Technologies: Bringing the Cloud to the Ground." Harvard Business School Teaching Note 522-017, August 2021.
      • August 2021
      • Supplement

      Kitopi: Behind the Scenes

      By: Antonio Moreno and Gamze Yucaoglu
      This video allows students to see the kitchens featured in the case. View Details
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      Moreno, Antonio, and Gamze Yucaoglu. "Kitopi: Behind the Scenes." Harvard Business School Multimedia/Video Supplement 621-709, August 2021.
      • Article

      Measuring the Scientific Effectiveness of Contact Tracing: Evidence from a Natural Experiment

      By: Thiemo Fetzer and Thomas Graeber
      Contact tracing has for decades been a cornerstone of the public health approach to epidemics, including Ebola, severe acute respiratory syndrome, and now COVID-19. It has not yet been possible, however, to causally assess the method’s effectiveness using a randomized... View Details
      Keywords: COVID-19; Contact Tracing; Public Health; Infectious Diseases; Health Pandemics
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      Fetzer, Thiemo, and Thomas Graeber. "Measuring the Scientific Effectiveness of Contact Tracing: Evidence from a Natural Experiment." Proceedings of the National Academy of Sciences 118, no. 33 (August 17, 2021): 1–4.
      • August 2021 (Revised March 2023)
      • Technical Note

      Crossing Borders and Cultures: Global Branding

      By: Jill Avery and Michael Moynihan
      Many of the world's most valuable brands are global in scope. They benefit from shared meanings, systems, and stories across markets, and much of their allure for consumers lies in their "global-ness." Creating value from global brands requires successfully managing... View Details
      Keywords: Global Branding; Marketing; Brands and Branding; Globalized Markets and Industries; Supply and Industry; Cross-Cultural and Cross-Border Issues; Value Creation
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      Avery, Jill, and Michael Moynihan. "Crossing Borders and Cultures: Global Branding." Harvard Business School Technical Note 522-032, August 2021. (Revised March 2023.)
      • August 2021
      • Case

      Livongo: Scaling a Purpose-Driven Organization in Healthcare

      By: Ranjay Gulati, Aseem Shukla and Reva Nohria
      When seasoned entrepreneur Glen Tullman founded the chronic health care startup Livongo in 2014, it was personal. His son lived with diabetes, and Tullman knew firsthand how taxing it could be to manage such an unrelenting disease. Livongo set out to empower people... View Details
      Keywords: Healthcare Industry; Scaling; Telehealth; Health Care and Treatment; Small Business; Internet and the Web; Customer Focus and Relationships; Growth and Development Strategy; Opportunities; Mergers and Acquisitions; Health Industry
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      Gulati, Ranjay, Aseem Shukla, and Reva Nohria. "Livongo: Scaling a Purpose-Driven Organization in Healthcare." Harvard Business School Case 422-017, August 2021.
      • Summer 2021
      • Article

      Predictable Country-level Bias in the Reporting of COVID-19 Deaths

      By: Botir Kobilov, Ethan Rouen and George Serafeim
      We examine whether a country’s management of the COVID-19 pandemic relate to the downward biasing of the number of reported deaths from COVID-19. Using deviations from historical averages of the total number of monthly deaths within a country, we find that the... View Details
      Keywords: COVID-19; Deaths; Reporting; Incentives; Government Policy; Health Pandemics; Health Care and Treatment; Country; Crisis Management; Outcome or Result; Reports; Policy
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      Kobilov, Botir, Ethan Rouen, and George Serafeim. "Predictable Country-level Bias in the Reporting of COVID-19 Deaths." Journal of Government and Economics 2 (Summer 2021).
      • August 2021 (Revised March 2022)
      • Teaching Note

      Family Matters: Governance at the Zamil Group

      By: Christina R. Wing, Suraj Srinivasan and Esel Çekin
      Teaching Note for HBS Case No. 620-009. View Details
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      Wing, Christina R., Suraj Srinivasan, and Esel Çekin. "Family Matters: Governance at the Zamil Group." Harvard Business School Teaching Note 622-022, August 2021. (Revised March 2022.)
      • August 2021
      • Teaching Note

      From Beirut with Love (A) and (B)

      By: Christina R. Wing and Esel Çekin
      Teaching Note for HBS Case Nos. 619-024 and 619-027. View Details
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      Wing, Christina R., and Esel Çekin. "From Beirut with Love (A) and (B)." Harvard Business School Teaching Note 622-021, August 2021.
      • August 2021
      • Supplement

      Crisis at the 11th Hour — Protagonist Video

      By: Rebecca Henderson and Trevor Fetter
      A successful lawyer describes an important decision she had to make as a young attorney about whether to disclose information in a contract. View Details
      Keywords: Decisions; Negotiation; Contracts; New York (city, NY)
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      Henderson, Rebecca, and Trevor Fetter. "Crisis at the 11th Hour — Protagonist Video." Harvard Business School Multimedia/Video Supplement 321-706, August 2021.
      • August 2021
      • Teaching Note

      Moderna (A)

      By: Marco Iansiti, Karim R. Lakhani, Kerry Herman and Amy Klopfenstein
      Teaching Note for HBS Case No. 621-032. View Details
      Keywords: Organizational Structure; Operations; Management; Health Pandemics; Research and Development; Goals and Objectives
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      Iansiti, Marco, Karim R. Lakhani, Kerry Herman, and Amy Klopfenstein. "Moderna (A)." Harvard Business School Teaching Note 622-046, August 2021.
      • August 13, 2021
      • Other Article

      New Child Tax Credit Should Be a Call to Action for Banks

      By: Bob Neuhaus, Daniel Schneider and Peter Tufano
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      Neuhaus, Bob, Daniel Schneider, and Peter Tufano. "New Child Tax Credit Should Be a Call to Action for Banks." American Banker (August 13, 2021).
      • August 2021
      • Teaching Note

      Ready for Take-Off at Jet It

      By: Gary P. Pisano, Hise O. Gibson and Nicole Gilmore
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      Pisano, Gary P., Hise O. Gibson, and Nicole Gilmore. "Ready for Take-Off at Jet It." Harvard Business School Teaching Note 622-017, August 2021.
      • Article

      Why Today Is Math Geeks' Favorite Friday the 13th in a Century

      By: Scott Duke Kominers
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      Kominers, Scott Duke. "Why Today Is Math Geeks' Favorite Friday the 13th in a Century." Every (August 13, 2021).
      • August 12, 2021
      • Article

      How to Build a Life: The Link Between Happiness and a Sense of Humor

      By: Arthur C. Brooks
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      Brooks, Arthur C. "How to Build a Life: The Link Between Happiness and a Sense of Humor." The Atlantic (August 12, 2021).
      • August 2021
      • Supplement

      Kitopi: The Brave New World of Cloud Kitchens

      By: Antonio Moreno and Anibha Singh
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      Moreno, Antonio, and Anibha Singh. "Kitopi: The Brave New World of Cloud Kitchens." Harvard Business School PowerPoint Supplement 622-032, August 2021.
      • August 2021 (Revised February 2022)
      • Supplement

      Melissa Wood Health: How to Win in the Creator Economy

      By: Eva Ascarza
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      Ascarza, Eva. "Melissa Wood Health: How to Win in the Creator Economy." Harvard Business School PowerPoint Supplement 522-029, August 2021. (Revised February 2022.)
      • August 2021 (Revised February 2022)
      • Supplement

      Melissa Wood Health: How to Win in the Creator Economy

      By: Eva Ascarza
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      Ascarza, Eva. "Melissa Wood Health: How to Win in the Creator Economy." Harvard Business School Spreadsheet Supplement 522-704, August 2021. (Revised February 2022.)
      • August 2021 (Revised January 2024)
      • Teaching Note

      Melissa Wood Health: How to Win in the Creator Economy

      By: Eva Ascarza
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      Ascarza, Eva. "Melissa Wood Health: How to Win in the Creator Economy." Harvard Business School Teaching Note 522-024, August 2021. (Revised January 2024.)
      • August 2021
      • Case

      Mylestone: Can Multiple Pivots Preserve the Life of a Death Tech Startup?

      By: Shikhar Ghosh and Marilyn Morgan Westner
      Dave Balter and Jim Myers co-founded Mylestone, a death tech startup that applied technology to transform how grieving people memorialize the dead. The startup addressed a cultural problem and promised to solve a pressing need in the antiquated, multi-billion dollar... View Details
      Keywords: Pivot; Startup; Business Model; Cryptocurrency; Ethical Decision Making; Emotions; Growth and Development Strategy; Ethics; Market Entry and Exit; Customer Relationship Management; Loss; Change Management; Relationships
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      Ghosh, Shikhar, and Marilyn Morgan Westner. "Mylestone: Can Multiple Pivots Preserve the Life of a Death Tech Startup?" Harvard Business School Case 822-018, August 2021.
      • August 12, 2021
      • Article

      The Endless Digital Workday

      By: Arjun Narayan, Rohan Narayana Murty, Rajath B. Das and Scott Duke Kominers
      The shift to remote work ended the traditional 9–5 workday: employees work in bursts, at night, between caregiving tasks, and whenever they can find time between the endless distractions of messages, calls, and emails. New research, however, shows that for many teams,... View Details
      Keywords: Remote Work; Workday; Team Overlap; Groups and Teams; Employees; Performance Productivity; Management
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      Narayan, Arjun, Rohan Narayana Murty, Rajath B. Das, and Scott Duke Kominers. "The Endless Digital Workday." Harvard Business Review Digital Articles (August 12, 2021).
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