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  • All HBS Web  (10,538)
    • People  (39)
    • News  (3,213)
    • Research  (4,687)
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  • October 1997 (Revised July 1998)
  • Case

Cultivating Capabilities to Innovate: Booz.Allen & Hamilton

By: Clayton M. Christensen and Bret J. Baird
Describes the efforts of the president of Booz.Allen, a major consulting firm, to understand and improve the way that products, services, and processes are developed and deployed throughout the firm. Proactive management of these processes proves very difficult because... View Details
Keywords: Change Management; Innovation and Management; Management Teams; Service Operations; Organizational Culture; Customer Focus and Relationships; Decision Making; Consulting Industry
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Christensen, Clayton M., and Bret J. Baird. "Cultivating Capabilities to Innovate: Booz.Allen & Hamilton." Harvard Business School Case 698-027, October 1997. (Revised July 1998.)
  • 06 Dec 2016
  • First Look

December 6, 2016

https://cb.hbsp.harvard.edu/cbmp/product/816088-PDF-ENG Harvard Business School Case 217-032 Project Titan at Northrop Grumman (B): Managing for Performance at Northrop Grumman No abstract available.... View Details
Keywords: Sean Silverthorne
  • 05 Jan 2009
  • Research & Ideas

Most Popular Articles and Working Papers 2008

with the price-increase hammer every time they drive past a gas station. Harvard Business School professor John Quelch offers tips on how marketers can cope with inflation and consumer sticker shock. 12. Getting Down to the Business of... View Details
Keywords: by Staff
  • 26 Nov 2018
  • Book

Make Your Employees Feel Psychologically Safe

Keywords: by Martha Lagace
  • May 2011
  • Article

Extreme Productivity

By: Robert C. Pozen
A veteran top executive at two giant mutual fund companies, the author has also been an attorney, a government official, a law school professor, and a business school professor-sometimes simultaneously. Over the years, he has devised a number of principles and... View Details
Keywords: Managerial Roles; Time Management; Performance Capacity; Performance Effectiveness; Performance Productivity; Personal Development and Career
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Pozen, Robert C. "Extreme Productivity." Harvard Business Review 89, no. 5 (May 2011).
  • July 2018 (Revised December 2018)
  • Case

SOFWERX: Innovation at U.S. Special Operations Command

By: Herman Leonard, Mitchell Weiss, Jin Hyun Paik and Kerry Herman
James “Hondo” Geurts, the Acquisition Executive for U.S. Special Operations Command, was in the middle of his Senate confirmation hearing in 2017 to become Assistant Secretary of the Navy for Research, Development and Acquisition. The questions had a common theme: how... View Details
Keywords: James Geurts; Innovation; Public Entrepreneurship; Open Innovation; Crowdsourcing; Contests; Prototyping; SOFWERX; Special Operations; SOCOM; Govtech; Procurement; FAR; EZ-Fly; Navy; Department Of Defense; Innovation and Invention; Innovation and Management; Innovation Leadership; Entrepreneurship; Public Sector; Acquisition; Public Administration Industry; United States
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Leonard, Herman, Mitchell Weiss, Jin Hyun Paik, and Kerry Herman. "SOFWERX: Innovation at U.S. Special Operations Command." Harvard Business School Case 819-004, July 2018. (Revised December 2018.)
  • 26 Sep 2017
  • First Look

First Look at New Research and Ideas, September 26, 2017

forthcoming Review of Financial Studies Managing the Family Firm: Evidence from CEOs at Work By: Bandiera, Oriana, Andrea Prat, Renata Lemos, and Raffaella Sadun Abstract—We present evidence on the labor supply of CEOs and on whether... View Details
Keywords: Sean Silverthorne
  • August 2005 (Revised April 2006)
  • Case

Kemps LLC: Introducing Time-Driven ABC

By: Robert S. Kaplan
Kemps is making a strategy shift: from being focused on fulfilling customer requests to becoming the best cost dairy producer in the industry. Its existing manufacturing cost system, however, fails to capture the costs associated with handling special flavors, small... View Details
Keywords: Activity Based Costing and Management; Customer Relationship Management; Cost Accounting; Managerial Roles; Cost Management; Earnings Management; Business Strategy; Time Management; Growth and Development Strategy; Management Teams; Decisions; Food and Beverage Industry
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Kaplan, Robert S. "Kemps LLC: Introducing Time-Driven ABC." Harvard Business School Case 106-001, August 2005. (Revised April 2006.)
  • Web

Loan Reduction - Entrepreneurship

Selection Committee and awards are distributed on a funds-available basis. The Program is jointly administered by the MBA Financial Aid Office and the Rock Center for Entrepreneurship. Determinations made by the School and the Selection... View Details
  • 15 Oct 2001
  • Research & Ideas

Rethinking E-Leadership

conjuring up. 3. Emphasize coaching and mentoring over managing the details. Talent is the most important strategic resource for future success, suggests Hargrove. You can't win the talent wars without putting leadership development at... View Details
Keywords: by Melissa Raffoni
  • Career Coach

Rich Schneider

Rich (HBS’74) has been a Career Coach since 2009 and works with both students and alumni. He retired from a 35 year career in management consulting that year and is presently active in several capacities: Partner in Sage Partners, a... View Details
Keywords: Consulting; Consumer Products; Health Care; Manufacturing; Sports
  • May 2020
  • Teaching Note

Talismark

By: Richard S. Ruback, Royce Yudkoff and Ahron Rosenfeld
Teaching Note for HBS Case No. 211-097. Talismark negotiated waste hauling contracts for small and medium size companies. Its owners, Charles Muszynski and Marshall Staiman, were able to grow the business by more than 30% per year since it was founded, but believed... View Details
Keywords: Small Business; Small Business Administration; Infrastructure; Restructuring; Business Processes; Information Management; Sales; Organizational Change and Adaptation; Wastes and Waste Processing
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Ruback, Richard S., Royce Yudkoff, and Ahron Rosenfeld. "Talismark." Harvard Business School Teaching Note 220-092, May 2020.
  • Web

Faculty & Research - Entrepreneurship

designs: a vignette experiment with union organizers, a natural policy experiment that increased wage inequality among Wisconsin school teachers, and an information ... More Research July 2025 Article On the Economic Origins of Concerns... View Details
  • July 2022
  • Teaching Plan

Wellthy: The Economics of Caring

By: Brian Trelstad
Teaching Plan for HBS Case No. 320-028. In 2014, Lindsay Jurist-Rosner (MBA ’09) founded Wellthy, a B2C business that coordinates care for working professionals seeking help to support loved ones with chronic diseases or aging parents. With personal experience as a... View Details
Keywords: B2B Vs. B2C; Future Of Work; Health; Social Entrepreneurship; Growth and Development Strategy; Health Care and Treatment; Recruitment; Corporate Social Responsibility and Impact; Health Industry; United States
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Trelstad, Brian. "Wellthy: The Economics of Caring." Harvard Business School Teaching Plan 322-076, July 2022.
  • June 2020 (Revised January 2024)
  • Case

TraceTogether

By: Mitchell B. Weiss and Sarah Mehta
By April 7, 2020, over 1.4 million people worldwide had contracted the novel coronavirus (COVID-19). Governments raced to curb the spread of COVID-19 by scaling up testing, quarantining those infected, and tracing their possible contacts. It had taken Singapore’s... View Details
Keywords: COVID-19; Contact Tracing; Government Administration; Crisis Management; Health; Health Pandemics; Innovation and Invention; Innovation Leadership; Innovation Strategy; Technological Innovation; Social Issues; Information Technology; Mobile and Wireless Technology; Applications and Software; Technology Adoption; Health Industry; Public Administration Industry; Singapore
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Weiss, Mitchell B., and Sarah Mehta. "TraceTogether." Harvard Business School Case 820-111, June 2020. (Revised January 2024.)
  • 22 Mar 2021
  • Research & Ideas

How to Learn from the Big Mistake You Almost Make

about speaking up at work, incidents in which catastrophe is narrowly averted rise to the surface, spurring important growth and systems improvement. “People don't pay enough attention, especially in the business world, to the potential goldmine of near-misses,” says... View Details
Keywords: by Kristen Senz; Health
  • May 2010 (Revised May 2010)
  • Case

Data.gov

By: Karim R. Lakhani, Robert D. Austin and Yumi Yi
This case presents the logic and execution underlying the launch of Data.gov, an instantiation of President Obama's initiative for transparency and open government. The process used by Vivek Kundra, the federal CIO, and his team to rapidly develop the website and to... View Details
Keywords: Safety; Rights; Analytics and Data Science; Internet and the Web; Ethics; Cost vs Benefits; Innovation and Management; Information Management; Public Administration Industry; Information Industry; United States
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Lakhani, Karim R., Robert D. Austin, and Yumi Yi. "Data.gov." Harvard Business School Case 610-075, May 2010. (Revised May 2010.)
  • 14 Dec 2011
  • Research & Ideas

The New Measures for Improving Nonprofit Performance

substantial investment of $3 million to $5 million and work extensively with the management team as strategic advisors to help them build that organization. And in fact, some of our investment partners have... View Details
Keywords: by Julia Hanna
  • 30 Apr 2012
  • Research & Ideas

India’s Ambitious National Identification Program

you can't prove who you are.” The scope and scale of the project, and its progress so far in already enrolling 200 million people, make this the largest-scale project of its kind in the world, says Harvard Business School Professor Tarun... View Details
Keywords: by Dina Gerdeman
  • March 2022 (Revised June 2023)
  • Background Note

Climate Issues on the Ground: Snapshots of Diverse American Cities

By: Rosabeth Moss Kanter, Coelin Scibetta and Ryan Barr
This compilation provides brief snapshots of climate action and its geographic and institutional context in 13 U.S. cities that send diverse participants to the Harvard Business School Young American Leaders Program to learn about cross-sector collaboration to address... View Details
Keywords: Cities; Ecosystems; Cross-sector Collaboration; Green Business; U.S. Competitiveness; Economic Sectors; City; Climate Change; Leadership; Change; Boston; Detroit; Minneapolis; Pittsburgh; San Jose; Seattle
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Kanter, Rosabeth Moss, Coelin Scibetta, and Ryan Barr. "Climate Issues on the Ground: Snapshots of Diverse American Cities." Harvard Business School Background Note 322-102, March 2022. (Revised June 2023.)
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