Education and Retail - Publications - Faculty & Research

September 2001 (Revised May 2005)
Teaching Note

Li & Fung (A): Internet Issues (TN)

By: F. Warren McFarlan

Teaching Note for (9-301-009). View Details

Keywords: Retail Industry; Hong Kong; India; Europe; United States

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April 2001
Teaching Note

QVC, Inc. TN

By: Jeffrey F. Rayport, Elliot N. Maltz and William A. Sahlman

Teaching Note for (9-897-050). For book only - not listed on case. View Details

Keywords: Retail Industry

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November 1978 (Revised January 1995)
Case

McGregor's Ltd. Department Store

President has decided to restructure the discount scheme. Every staff member would be affected, good or bad. Information would have to be tailored to each group--worst off would be managers. Task is to write to managers/supervisors. View Details

Keywords: Organizational Change and Adaptation; Communication Intention and Meaning; Compensation and Benefits; Retail Industry

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May 1993
Supplement

MathSoft, Inc. (A): Mathcad Demonstration

By: Gordon Swartz and V. Kasturi Rangan

Keywords: Software; Education Industry

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August 1993 (Revised March 1994)
Case

Bright Horizons Children's Centers, Inc.-1988

By: Hugo Uyterhoeven and Myra M. Hart

Keywords: Education Industry

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April 2001
Teaching Note

Frontgate Catalog TN

By: Jeffrey F. Rayport, Leo Griffin, Yannis Dosios and William A. Sahlman

Teaching Note for (9-898-080). For book only - not listed on case. View Details

Keywords: Retail Industry

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September 2003
Article

Speaking up in the Operating Room: How Team Leaders Promote Learning in Interdisciplinary Action Teams

By: A. Edmondson

Keywords: Health Care and Treatment; Leadership; Learning; Groups and Teams; Health Industry

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July 2001
Teaching Note

Newell Company: Corporate Strategy TN

By: Cynthia A. Montgomery

Teaching Note for (9-799-139). A rewritten version of an earlier teaching note. View Details

Keywords: Corporate Strategy; Strategy; Diversification; Strategic Planning; Acquisition; Business Conglomerates; Horizontal Integration; Growth and Development Strategy; Business Strategy; Mergers and Acquisitions; Retail Industry

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January 2017 (Revised April 2018)
Background Note

Introduction to Incentive-based Sales Compensation Systems

By: Willy Shih

This background note explains the structure of incentive-based sales compensation systems. View Details

Keywords: Sales Compensation; Sales Force Compensation; Sales Force Management; Sales; Salesforce Management; Compensation and Benefits; Motivation and Incentives; Retail Industry; Retail Industry; Retail Industry; United States

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May 2006 (Revised March 2009)
Teaching Note

Borders Group, Inc. (TN)

By: Zeynep Ton and Ananth Raman

Teaching Note for (9-601-037). View Details

Keywords: Retail Industry

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2001
Case

Orchard Supply Hardware Stores

By: R. Lal

Keywords: Retail Industry; California

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March 2007
Teaching Note

Wal-Mart's Business Environment (TN)

By: Felix Oberholzer-Gee

Teaching note to 706453. View Details

Keywords: Retail Industry; California

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September 2013
Supplement

Management Levels at Staples (B): General Manager & District Manager (Abridged (B) & (C))

By: David A. Garvin

Keywords: Management; Jobs and Positions; Retail Industry

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05 Feb 2001
What Do You Think?

Do MBA Programs Face “The Innovator’s Dilemma”?

MBA education that has socialization as a pedagogical function." His view is seconded by a respondent who currently is in the last semester of an online graduate program and says that "virtual... View Details

Keywords: by James Heskett

10 Jul 2000
Research & Ideas

Cable TV: From Community Antennas to Wired Cities

provide to municipalities free of charge, as a condition of franchise approval. "Narrowcasting" would supplement broadcasting with an array of arts and educational programming. Jeffersonian... View Details

Keywords: by Thomas R. Eisenmann; Media & Broadcasting; Consumer Products; Entertainment & Recreation

June 1999 (Revised May 2002)
Teaching Note

Neiman Marcus (A)TN

By: V. Kasturi Rangan and Marie Bell

Teaching Note for (9-599-098). View Details

Keywords: Retail Industry

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June 1999
Teaching Note

Best Buy TN

By: V. Kasturi Rangan and Balaji Chakravarthy

Teaching Note for (9-598-016). View Details

Keywords: Retail Industry

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12 Jun 2006
Research & Ideas

The Promise of Channel Stewardship

Most company distribution systems are designed ad-hoc when needed, and serve neither value chain partners nor end users well—just look at the frustrating new-car buying process set up by American auto makers. At the same time, says... View Details

Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products

17 Sep 2001
Research & Ideas

Is There Help for the Big Ticket Buyer?

research can best help society by encouraging citizens to purchase products that will improve their own welfare. However, most researchers appear to have neglected consumers as even an indirect target audience for their work. By and... View Details

Keywords: by Max H. Bazerman