Education and Retail - Publications - Faculty & Research

2020
Working Paper

Draw Near to Go Far: The Role of Convergence in Capitalizing on Exploration

Organizations are often advised to engage heavily in exploration in order to succeed – to cast a wide net for diverse solutions that are superior to what they currently exploit. However, what is the organization to do when the fruits of its exploration are inconsistent... View Details

Keywords: Problems and Challenges; Learning; Knowledge Acquisition; Decision Choices and Conditions

Citation

Read Now

19 May 2003
Lessons from the Classroom

Business Plan Winner Targets India Dropouts

e-mail interview, HBS Working Knowledge talked with team member Raj De Datta to hear more about the plan and next steps for Gyaana.Tishler: What inspired you to develop Gyaana? De Datta: The genesis of Gyaana came from two observations:... View Details

Keywords: by Carla Tishler; Financial Services

25 Jul 2005
Research & Ideas

An Organization Your Customers Understand

market-facing units. To answer this question we must recognize that there are several markets that are important to the success of organizations. Let's consider the pharmaceutical firm. In its product and service markets, the list of... View Details

Keywords: by Robert Simons

November 1978 (Revised January 1995)
Case

McGregor's Ltd. Department Store

President has decided to restructure the discount scheme. Every staff member would be affected, good or bad. Information would have to be tailored to each group--worst off would be managers. Task is to write to managers/supervisors. View Details

Keywords: Organizational Change and Adaptation; Communication Intention and Meaning; Compensation and Benefits; Retail Industry

Citation

Educators

Purchase

19 Jan 2022
In Practice

7 Trends to Watch in 2022

As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery... View Details

Keywords: by HBS News

18 Jul 2012
Research & Ideas

Penn State Lesson: Today’s Cover-Up was Yesterday’s Opportunity

they wanted "to avoid the consequences of bad publicity." “No longer can leaders be chosen strictly for their abilities” In so doing, these officials—including legendary head football coach Joe Paterno and President Graham... View Details

Keywords: by Bill George; Education

23 Feb 2015
Research & Ideas

How to Break the Expert’s Curse

Irish playwright George Bernard Shaw famously wrote, "He who can, does. He who cannot, teaches." But it's often more accurate to say, "He who can do can't teach." It's natural for novices to seek out experts for guidance. That's why many organizations adopt formal... View Details

Keywords: by Carmen Nobel; Education

16 Oct 2019
Research & Ideas

Read Our Most Popular Stories of the Quarter

performance. (10,251 visits) These Aren't Beach Books, but Managers Should Read Them Anyway Recent books by Harvard Business School scholars that can boost your career and improve on-the-ground management skills. (9,875 visits) Can Khan... View Details

Keywords: by Sean Silverthorne

2001
Case

Orchard Supply Hardware Stores

By: R. Lal

Keywords: Retail Industry; California

Citation

March 2007
Teaching Note

Wal-Mart's Business Environment (TN)

By: Felix Oberholzer-Gee

Teaching note to 706453. View Details

Keywords: Retail Industry; California

Citation

Purchase

May 2001 (Revised August 2001)
Teaching Note

Jumpstart TN

By: Allen S. Grossman

Teaching Note for (9-301-037). View Details

Keywords: Organizational Culture; Nonprofit Organizations; Performance Evaluation; Management Systems; Growth and Development; Success; Education Industry

Citation

Purchase

May 2006 (Revised March 2009)
Teaching Note

Borders Group, Inc. (TN)

By: Zeynep Ton and Ananth Raman

Teaching Note for (9-601-037). View Details

Keywords: Retail Industry

Citation

Purchase

July 2001
Teaching Note

Newell Company: Corporate Strategy TN

By: Cynthia A. Montgomery

Teaching Note for (9-799-139). A rewritten version of an earlier teaching note. View Details

Keywords: Corporate Strategy; Strategy; Diversification; Strategic Planning; Acquisition; Business Conglomerates; Horizontal Integration; Growth and Development Strategy; Business Strategy; Mergers and Acquisitions; Retail Industry

Citation

Purchase

2011
Tool

Stepping Up to Management

By: Linda A. Hill

Enable new managers to learn their jobs—while performing their jobs—with content that's integrated into their day-to-day workflow. Stepping Up to Management puts new managers on the right track so they can hit the ground running while laying the foundation for a... View Details

Keywords: Learning; Managerial Roles; Personal Development and Career

Citation

Read Now