Publications

Program

Designing and Executing Corporate Revitalization

Summary Given today's turbulent environment, business leaders are seeking a new path to success for their companies. But while many firms talk about transforming themselves around current trends such as digitization and remote work, most... View Details

02 Apr 2024
What Do You Think?

What's Enough to Make Us Happy?

wellbeing and the things that determine them—our relationships with family and friends, our careers, our financial wealth, our physical and spiritual exercise and diet? The notion is that if we set goals for “enough,” we’ll be more conscious of meeting them and more... View Details

Keywords: by James Heskett

Program

Building a Legacy

for managing and preserving family wealth. You may also be interested in the related program: Family Office Wealth Management—Virtual. Key Benefits Successful family offices are adept at managing the tension and interplay between family... View Details

April 2017 (Revised July 2017)
Case

ISRO: Explore Space or Exploit CubeSats?

By: Prithwiraj Choudhury, Tarun Khanna, Karim Lakhani and Rachna Tahilyani

The Indian Space Research Organization (ISRO) achieved global acclaim by launching successful missions to the moon and Mars at a fraction of the cost of prior Western missions. It is now faced with an important strategic dilemma—whether to continue exploring deep space... View Details

Keywords: Strategic Planning; Decision Choices and Conditions; Aerospace Industry; India

November 2015 (Revised February 2016)
Supplement

Allianz Turkey: Focus on the Customer (B)

By: W. Earl Sasser and Gamze Yucaoglu

At the age of 39, Solmaz Altın took over the helm at Allianz Turkey. Solmaz quickly realized that, although the insurance market was thinly penetrated in Turkey, the company was operating in a very competitive environment with pressure on prices and, hence, cost... View Details

Keywords: Service Excellence; Customer Experience; Customer Service; Emerging Market; Customer Focus; Net Promoter Score; Customer Relationship Management; Competition; Leading Change; Service Operations; Emerging Markets; Customer Satisfaction; Insurance Industry; Turkey

17 Jul 2012
First Look

First Look: July 17

buy or sell stock. Read the article: http://hbr.org/2012/07/what-good-are-shareholders/ar/1 Clear and Present Danger: Planning and New Venture Survival amid Political and Civil Violence Authors:Shon R. Hiatt and Wesley Sine... View Details

Keywords: Sean Silverthorne

Web

Lifelong Learning - Alumni

bolts of turn-around strategy, from the HBR on Strategy podcast Re: Hubert Joly (Senior Lecturer of Business Administration) 05 Feb 2024 HBS Deep Purpose What it Takes to Lead a Successful Turnaround in Health Care José (Joe) E. Almeida,... View Details

Program

Competing in the Age of Digital Platforms

business Understand the unique dynamics of platform businesses and markets Identify the critical factors for success and failure of a platform business Recognize the social and ethical responsibilities of running a platform business... View Details

23 Nov 1999
Research & Ideas

What’s Your Strategy for Managing Knowledge?

Ernst & Young. Love was preparing an important bid for a large industrial manufacturer that needed help installing an enterprise resource planning system. He had already directed projects for implementing information systems for... View Details

Keywords: by Morten T. Hansen, Nitin Nohria & Thomas Tierney; Consulting

14 Dec 2021
Op-Ed

To Change Your Company's Culture, Don't Start by Trying to Change the Culture

performance management systems." Pain is part of the cost of successful knee surgery, but that doesn’t mean banging someone on the knee with a hammer is successful knee surgery. Culture is how a group does... View Details

Keywords: by Michael Beer

May 11, 2020
Article

Steer Your Family Businesses Through an Unplanned Transition

By: Josh Baron and Nick Di Loreto

In a perfect world, family businesses will transition leadership from one generation to the next along a predictable and well-planned process — whether that’s determined within the business, the ownership group, or the family itself — passing the baton after years of... View Details

Keywords: Transition; Planning; Family Business; Management Succession

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Web

Teaching by the Case Method - Christensen Center for Teaching & Learning

moderator, devil's advocate, fellow-student, and judge," all in search of solutions to real-world problems and challenges. Unlike lectures, case method classes unfold without a detailed script. Successful instructors simultaneously manage... View Details

Spring 2012
Article

Sustainability at Dow Chemical

By: Robert G. Eccles, Kathleen M. Perkins and Mark Weick

Dow Chemical Company, which was founded in 1894, is now the second-largest chemical company in the world. From the outset, the company has been committed to high-technology research and commercial innovation in chemistry, advanced materials, and agro-sciences. But if... View Details

Keywords: Value Creation; Corporate Strategy; Chemicals; Environmental Sustainability; Innovation and Invention; Chemical Industry

Find at Harvard

January 2009 (Revised January 2010)
Case

Responding to the Wii?

By: Andrei Hagiu and Hanna Halaburda

After years of gaming console industry leadership, how should Sony respond to the overwhelming success of competitor Nintendo's user-friendly Wii over Sony's high-tech PlayStation 3? It was August 2008 and Kazuo Hirai, chief executive of Sony Computer Entertainment... View Details

Keywords: Games, Gaming, and Gambling; Two-Sided Platforms; Industry Structures; Competitive Strategy; Electronics Industry; Video Game Industry

Web

Technology & Operations Management - Faculty & Research

Sankyo developed Enhertu®, an antibody-drug conjugate (ADC) that was highly successful in the global oncology market. Subsequently, Daiichi Sankyo expanded its research portfolio to develop more ADCs that could target new cancer types and... View Details

05 Dec 2017
First Look

First Look at New Research and Ideas, December 5, 2017

America’s energy trajectory will look like in the next decade. Purchase this case:https://cb.hbsp.harvard.edu/cbmp/product/717056-PDF-ENG Harvard Business School Case 717-427 Hilti Fleet Management (A): Turning a Successful Business Model... View Details

Keywords: Sean Silverthorne

26 Jan 2016
First Look

January 26, 2016

metric. Students must first decide whether the initial effort is a success and then develop a plan for the future. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/316094-PDF-ENG View Details

Keywords: Sean Silverthorne

May 2016 (Revised August 2022)
Case

RegionFly: Cutting Costs in the Airline Industry

By: Susanna Gallani and Eva Labro

RegionFly is a small, private airline specializing in ultra-premium services. Founded shortly after the "Golden Age of airline travel," RegionFly's financial performance had been strong for several decades. More recently, however, the results have taken a downward... View Details

Keywords: Recession; Downsizing; Profitability; Cost Management; Profit; Luxury; Competitive Strategy; Mergers and Acquisitions; Business Divisions; Logistics; Decision Making; Strategic Planning; Air Transportation Industry

August 15, 2014
Article

Can an Outside CEO Run a Family-Owned Business?

By: Josh Baron and Rob Lachenauer

This article explores the intricate dynamics that often characterize family-owned businesses, shedding light on key archetypes that play prominent roles within these organizations. Using a narrative approach, the article illustrates the challenges faced by leaders... View Details

Keywords: Family Ownership; Personal Characteristics; Family and Family Relationships; Management Practices and Processes

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