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Show Results For
- All HBS Web
(1,957)
- People (6)
- News (647)
- Research (973)
- Events (2)
- Multimedia (9)
- Faculty Publications (320)
- April 2017 (Revised July 2017)
- Case
ISRO: Explore Space or Exploit CubeSats?
The Indian Space Research Organization (ISRO) achieved global acclaim by launching successful missions to the moon and Mars at a fraction of the cost of prior Western missions. It is now faced with an important strategic dilemma—whether to continue exploring deep space... View Details
Choudhury, Prithwiraj, Tarun Khanna, Karim Lakhani, and Rachna Tahilyani. "ISRO: Explore Space or Exploit CubeSats?" Harvard Business School Case 617-062, April 2017. (Revised July 2017.)
- November 2015 (Revised February 2016)
- Supplement
Allianz Turkey: Focus on the Customer (B)
By: W. Earl Sasser and Gamze Yucaoglu
At the age of 39, Solmaz Altın took over the helm at Allianz Turkey. Solmaz quickly realized that, although the insurance market was thinly penetrated in Turkey, the company was operating in a very competitive environment with pressure on prices and, hence, cost... View Details
Keywords: Service Excellence; Customer Experience; Customer Service; Emerging Market; Customer Focus; Net Promoter Score; Customer Relationship Management; Competition; Leading Change; Service Operations; Emerging Markets; Customer Satisfaction; Insurance Industry; Turkey
Sasser, W. Earl, and Gamze Yucaoglu. "Allianz Turkey: Focus on the Customer (B)." Harvard Business School Supplement 316-094, November 2015. (Revised February 2016.)
- Program
Designing and Executing Corporate Revitalization
Summary Given today's turbulent environment, business leaders are seeking a new path to success for their companies. But while many firms talk about transforming themselves around current trends such as digitization and remote work, most... View Details
- 02 Apr 2024
- What Do You Think?
What's Enough to Make Us Happy?
wellbeing and the things that determine them—our relationships with family and friends, our careers, our financial wealth, our physical and spiritual exercise and diet? The notion is that if we set goals for “enough,” we’ll be more conscious of meeting them and more... View Details
Keywords: by James Heskett
- 17 Jul 2012
- First Look
First Look: July 17
buy or sell stock. Read the article: http://hbr.org/2012/07/what-good-are-shareholders/ar/1 Clear and Present Danger: Planning and New Venture Survival amid Political and Civil Violence Authors:Shon R. Hiatt and Wesley Sine... View Details
Keywords: Sean Silverthorne
- September 2024
- Case
Xendit: Hiring for Growth
By: Jeffrey F. Rayport, Steve Castano, Quoc Anh Nguyen and Claire Wu
In 2019, Xendit, a growth-stage Southeast Asia (SEA) fintech venture based in Jakarta, was looking to hire a Head of Sales and Head of Product to lead its next phase of growth. Founded by Moses Lo and Tessa Wijaya, Xendit provided payment infrastructure, modeling... View Details
Keywords: Fintech; Financing and Loans; Entrepreneurship; Jobs and Positions; Sales; Product; Growth and Development; Selection and Staffing; Organizational Culture; Expansion; Financial Services Industry; Technology Industry; Southeast Asia; Indonesia; Philippines
Rayport, Jeffrey F., Steve Castano, Quoc Anh Nguyen, and Claire Wu. "Xendit: Hiring for Growth." Harvard Business School Case 825-046, September 2024.
- 23 Nov 1999
- Research & Ideas
What’s Your Strategy for Managing Knowledge?
Ernst & Young. Love was preparing an important bid for a large industrial manufacturer that needed help installing an enterprise resource planning system. He had already directed projects for implementing information systems for... View Details
- Program
Competing in the Age of Digital Platforms
business Understand the unique dynamics of platform businesses and markets Identify the critical factors for success and failure of a platform business Recognize the social and ethical responsibilities of running a platform business... View Details
- 26 Apr 2024
- HBS Case
Deion Sanders' Prime Lessons for Leading a Team to Victory
CU would move to the Big 12 conference, where it would earn $30 million a year in media rights, drawing even more visibility to Colorado. Coach Prime’s playbook for executives Business leaders can learn 10 key lessons from Sanders’ View Details
- Web
Lifelong Learning - Alumni
What it Takes to Lead a Successful Turnaround in Health Care José (Joe) E. Almeida, Chairman, President & CEO of Baxter, on how he has led the successful turnaround of the Illinois-based multinational by... View Details
- 14 Dec 2021
- Op-Ed
To Change Your Company's Culture, Don't Start by Trying to Change the Culture
performance management systems." Pain is part of the cost of successful knee surgery, but that doesn’t mean banging someone on the knee with a hammer is successful knee surgery. Culture is how a group does... View Details
Keywords: by Michael Beer
- Program
Building a Legacy
for managing and preserving family wealth. You may also be interested in the related program: Family Office Wealth Management—Virtual. Key Benefits Successful family offices are adept at managing the tension and interplay between family... View Details
- 26 Jan 2016
- First Look
January 26, 2016
metric. Students must first decide whether the initial effort is a success and then develop a plan for the future. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/316094-PDF-ENG View Details
Keywords: Sean Silverthorne
- Spring 2012
- Article
Sustainability at Dow Chemical
By: Robert G. Eccles, Kathleen M. Perkins and Mark Weick
Dow Chemical Company, which was founded in 1894, is now the second-largest chemical company in the world. From the outset, the company has been committed to high-technology research and commercial innovation in chemistry, advanced materials, and agro-sciences. But if... View Details
Keywords: Value Creation; Corporate Strategy; Chemicals; Environmental Sustainability; Innovation and Invention; Chemical Industry
Eccles, Robert G., Kathleen M. Perkins, and Mark Weick. "Sustainability at Dow Chemical." Journal of Applied Corporate Finance 24, no. 2 (Spring 2012): 38–44.
- January 2009 (Revised January 2010)
- Case
Responding to the Wii?
By: Andrei Hagiu and Hanna Halaburda
After years of gaming console industry leadership, how should Sony respond to the overwhelming success of competitor Nintendo's user-friendly Wii over Sony's high-tech PlayStation 3? It was August 2008 and Kazuo Hirai, chief executive of Sony Computer Entertainment... View Details
Keywords: Games, Gaming, and Gambling; Two-Sided Platforms; Industry Structures; Competitive Strategy; Electronics Industry; Video Game Industry
Hagiu, Andrei, and Hanna Halaburda. "Responding to the Wii?" Harvard Business School Case 709-448, January 2009. (Revised January 2010.)
- 05 Dec 2017
- First Look
First Look at New Research and Ideas, December 5, 2017
America’s energy trajectory will look like in the next decade. Purchase this case:https://cb.hbsp.harvard.edu/cbmp/product/717056-PDF-ENG Harvard Business School Case 717-427 Hilti Fleet Management (A): Turning a Successful Business Model... View Details
Keywords: Sean Silverthorne
- May 11, 2020
- Article
Steer Your Family Businesses Through an Unplanned Transition
By: Josh Baron and Nick Di Loreto
In a perfect world, family businesses will transition leadership from one generation to the next along a predictable and well-planned process — whether that’s determined within the business, the ownership group, or the family itself — passing the baton after years of... View Details
Baron, Josh, and Nick Di Loreto. "Steer Your Family Businesses Through an Unplanned Transition." Harvard Business Review (website) (May 11, 2020).
Change Through Persuasion

Faced with the need for a massive change, most managers respond predictably. They revamp the... View Details
- August 15, 2014
- Article
Can an Outside CEO Run a Family-Owned Business?
By: Josh Baron and Rob Lachenauer
This article explores the intricate dynamics that often characterize family-owned businesses, shedding light on key archetypes that play prominent roles within these organizations. Using a narrative approach, the article illustrates the challenges faced by leaders... View Details
Keywords: Family Ownership; Personal Characteristics; Family and Family Relationships; Management Practices and Processes
Baron, Josh, and Rob Lachenauer. "Can an Outside CEO Run a Family-Owned Business?" Harvard Business Review (website) (August 15, 2014).
- May 2016 (Revised August 2022)
- Case
RegionFly: Cutting Costs in the Airline Industry
By: Susanna Gallani and Eva Labro
RegionFly is a small, private airline specializing in ultra-premium services. Founded shortly after the "Golden Age of airline travel," RegionFly's financial performance had been strong for several decades. More recently, however, the results have taken a downward... View Details
Keywords: Recession; Downsizing; Profitability; Cost Management; Profit; Luxury; Competitive Strategy; Mergers and Acquisitions; Business Divisions; Logistics; Decision Making; Strategic Planning; Air Transportation Industry
Gallani, Susanna, and Eva Labro. "RegionFly: Cutting Costs in the Airline Industry." Harvard Business School Case 116-047, May 2016. (Revised August 2022.)