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  • All HBS Web  (3,228)
    • People  (9)
    • News  (731)
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  • 05 Jul 2006
  • Working Paper Summaries

Behavioral Operations

Keywords: by Francesca Gino & Gary P. Pisano
  • February 1990 (Revised July 1992)
  • Case

Whistler Corp. (A)

By: Gary P. Pisano
Describes the circumstances surrounding Whistler Corp.'s decision whether or not to continue manufacturing operations in the United States. The company had been experiencing severe problems in its domestic manufacturing operations and was thus unable to compete with... View Details
Keywords: Job Cuts and Outsourcing; Production; Problems and Challenges; Competitive Strategy; Apparel and Accessories Industry; United States
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Pisano, Gary P. "Whistler Corp. (A)." Harvard Business School Case 690-011, February 1990. (Revised July 1992.)
  • Research Summary

Overview

Matthew's research examines how entrepreneurial organizations and their managers create social and institutional change. His latest project focuses on hybrid organizations that combine aspects of non-profits and companies to create innovative organizational forms. In... View Details
Keywords: Organization Theory; Hybrid Organizations; Entrepreneurship; Social Entrepreneurship; Corporate Social Responsibility; Innovation
  • 23 Oct 2000
  • Research & Ideas

The Strategy-Focused Organization

illustrate how major organizations have used the Scorecard to create an entirely new performance management framework that puts strategy at the center of a company's key management processes and systems.... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • November 1988
  • Case

Honeywell Residential Division: New Product Development

By: Steven C. Wheelwright
Describes three different product development efforts at the Residential Controls division of Honeywell, Inc. Each of the three projects was for a different market and competitive environment. Each was tackled in a somewhat different way within the Honeywell... View Details
Keywords: Product Development; Construction; Outcome or Result; Situation or Environment; Business Divisions; Product Design; Change Management; Construction Industry
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Wheelwright, Steven C. "Honeywell Residential Division: New Product Development." Harvard Business School Case 689-035, November 1988.
  • 31 Oct 2018
  • What Do You Think?

What is the Function of Fear in Leadership?

Organization, argues that fear is not a useful tool in a leader’s toolkit when it comes to managing interpersonal relationships in a workplace. Best known for her studies of teams and teaming (where different team members come together... View Details
Keywords: by James Heskett
  • May 2007
  • Article

The Governance of Open Source Initiatives: What Does it Mean to be Community Managed?

The concept of 'open source' software initially referred to software projects managed by grassroots communities in public forums. Since 1998, the concept has been adapted and diffused to new settings that extend beyond software. While the open source community has... View Details
Keywords: Governance; Open Source Distribution
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O'Mahony, Siobhan. "The Governance of Open Source Initiatives: What Does it Mean to be Community Managed?" Art. 4. Special Issue on the Roundtable on the Governance of Open Source Software Journal of Management and Governance 11, no. 2 (May 2007): 139–150.
  • 2010
  • Book

One Strategy: Organization, Planning, and Decision Making

By: Steven Sinofsky and Marco Iansiti
Learn from the concepts, capabilities, processes, and behaviors that aligned around one strategy with the hard-won, first-person wisdom found in One Strategy. Challenging traditional views of strategy and operational execution, this book - written by Microsoft... View Details
Keywords: Strategy; Organizations; Planning; Decision Making
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Sinofsky, Steven, and Marco Iansiti. One Strategy: Organization, Planning, and Decision Making. NJ: John Wiley & Sons, 2010.
  • April 2009 (Revised October 2010)
  • Case

Bob Beall at the Cystic Fibrosis Foundation

By: Robert Steven Kaplan and Sophie Hood
Bob Beall is the Chief Executive Officer of the Cystic Fibrosis Foundation (CFF). CFF is an extremely successful organization, but Beall has to determine how to manage the organization through the financial crisis of 2008-2009. In this situation, donations are likely... View Details
Keywords: Decision Choices and Conditions; Financial Crisis; Philanthropy and Charitable Giving; Governing and Advisory Boards; Leadership; Crisis Management; Nonprofit Organizations
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Kaplan, Robert Steven, and Sophie Hood. "Bob Beall at the Cystic Fibrosis Foundation." Harvard Business School Case 409-107, April 2009. (Revised October 2010.)
  • 2013
  • Working Paper

Helping You Help Me: The Role of Diagnostic (In)congruence in the Helping Process within Organizations

By: Colin M. Fisher, Julianna Pillemer and Teresa M. Amabile
Through an inductive, multi-method field study at a major design firm, we investigated the helping process in project work and how that process affects the success of a helping episode, as perceived by help-givers and/or -receivers. We used daily diary entries and... View Details
Keywords: Groups and Teams; Knowledge Management; Performance; Cooperation
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Fisher, Colin M., Julianna Pillemer, and Teresa M. Amabile. "Helping You Help Me: The Role of Diagnostic (In)congruence in the Helping Process within Organizations." Harvard Business School Working Paper, No. 14-003, July 2013.
  • October 2002 (Revised August 2004)
  • Case

Canary Wharf

By: William J. Poorvu, Arthur I Segel and Camille J. Douglas
On September 25, 2002, Peter Anderson was due to meet with Morgan Stanley in ten minutes. Anderson had been the finance director of Canary Wharf Group (CWG) since Paul Reichmann and a group of investors had repurchased Canary Wharf in 1995. Anderson had joined Olympia... View Details
Keywords: Entrepreneurship; Negotiation; Business or Company Management; Financial Management; Financial Strategy; Financing and Loans; Crisis Management; Problems and Challenges; Insolvency and Bankruptcy; Success
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Poorvu, William J., Arthur I Segel, and Camille J. Douglas. "Canary Wharf." Harvard Business School Case 803-058, October 2002. (Revised August 2004.)
  • November 2021 (Revised January 2022)
  • Case

KFA, Inc.: Building the Future

By: Lynda M. Applegate and Elizabeth M. Adams
In 2021, Greg Bush, Jr., owner, president, and CEO of KFA, Inc. is working with his leadership team to plan for the future. KFA provides consulting services on software and project management needs for infrastructure projects. Bush and his team have just debuted a new... View Details
Keywords: Small Business; Communication Technology; Developing Countries and Economies; Growth and Development Strategy; Infrastructure; Consulting Industry; Information Technology Industry; Chicago; United States
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Applegate, Lynda M., and Elizabeth M. Adams. "KFA, Inc.: Building the Future." Harvard Business School Case 822-046, November 2021. (Revised January 2022.)
  • March 2018 (Revised August 2018)
  • Case

Matching Markets for Googlers

By: Bo Cowgill and Rembrand Koning
This case describes how Google designed and launched an internal matching market to assign individual workers with projects and managers. The case evaluates how marketplace design considerations—and several alternative staffing models—could affect the company’s goals... View Details
Keywords: People Analytics; Google; Labor Market; Staffing; Market Design; Marketplace Matching; Selection and Staffing; Goals and Objectives; Technology Industry; United States
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Cowgill, Bo, and Rembrand Koning. "Matching Markets for Googlers." Harvard Business School Case 718-487, March 2018. (Revised August 2018.) (More about Bo Cowgill.)
  • September 2019
  • Case

Shell: A Company of Opportunity?

By: Joseph B. Fuller and Emer Moloney
The Opportunity Hub was a cloud-based platform that enabled managers to market projects they were working on and associated resourcing needs as “Opportunity Owners” and employees, or “Opportunity Seekers,” to browse these statements of need and engage when they had... View Details
Keywords: Business Divisions; Change Management; Competency and Skills; Experience and Expertise; Talent and Talent Management; Energy; Energy Sources; Non-Renewable Energy; Renewable Energy; Human Resources; Employees; Retention; Collaborative Innovation and Invention; Innovation and Management; Innovation Strategy; Technological Innovation; Jobs and Positions; Job Design and Levels; Knowledge Sharing; Knowledge; Knowledge Use and Leverage; Labor; Human Capital; Labor Unions; Leading Change; Resource Allocation; Organizational Change and Adaptation; Performance Evaluation; Performance Productivity; Strategic Planning; Projects; Motivation and Incentives; Business Strategy; Social and Collaborative Networks; Technology Platform; Chemical Industry; Energy Industry; Information Technology Industry; Technology Industry; United Kingdom; Netherlands
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Fuller, Joseph B., and Emer Moloney. "Shell: A Company of Opportunity?" Harvard Business School Case 320-025, September 2019.
  • Research Summary

New Technologies and the Future of Food and Nutrition

By: Ray A. Goldberg
Ray A. Goldberg has been investigating the impact of new technologies on, and the functioning of, the global agribusiness system in the twenty-first century. He is currently developing a seminar to bring scientists, business leaders, academics, and consumer... View Details
  • 11 May 2012
  • Working Paper Summaries

Creating an R&D Strategy

Keywords: by Gary P. Pisano
  • March 2013 (Revised March 2014)
  • Case

Brazos Partners and the Tri-Northern Exit

By: Matthew Rhodes-Kropf and Nathaniel Burbank
Randall Fojtasek, a partner at the Dallas-based Brazos Private Equity Partners, must decide whether now is the time to sell his firm's investment in Tri-Northern Distribution. Brazos, a middle-market leveraged buyout group, created the company two years earlier through... View Details
Keywords: Private Equity Exit; LBO; Leveraged Buyout Transaction; Texas; Security; Brazos; Tri-Northern; Tri-Ed; Northern Video; Private Equity; Partners and Partnerships; Distribution; Leveraged Buyouts; Decision Choices and Conditions; Investment Funds; Financial Services Industry; Distribution Industry; Texas
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Rhodes-Kropf, Matthew, and Nathaniel Burbank. "Brazos Partners and the Tri-Northern Exit." Harvard Business School Case 813-157, March 2013. (Revised March 2014.)
  • September 2024
  • Case

The China-Pakistan Economic Corridor

By: Meg Rithmire, Hong Zhang and Salaar A. Shaikh
Since the launch of CPEC, two of Pakistan’s Prime Ministers had been removed from office, one by the Supreme Court and the other in a no confidence vote. Historic floods had underscored the country’s vulnerability to climate change, and the country had agreed to two... View Details
Keywords: Developing Countries and Economies; Macroeconomics; Climate Change; Financing and Loans; Government Administration; International Relations; Political Elections; Projects; China; Pakistan
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Rithmire, Meg, Hong Zhang, and Salaar A. Shaikh. "The China-Pakistan Economic Corridor." Harvard Business School Case 725-007, September 2024.
  • 15 Jul 2019
  • Book

Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence

what’s the best way for managers to communicate financial information to shareholders? “People who want to have advanced roles in enterprise confront financial questions more and more, and they have to be more fluent in the financial... View Details
Keywords: by Dina Gerdeman
  • May 2022
  • Case

Rawbank's Illico Cash: Can 'Fast Money' Overcome Cash Dependency in the DRC?

By: Lauren Cohen and Grace Headinger
Thomas de Dreux-Brézé, the Head of Strategy and Project Management at Rawbank Congo in the Democratic Republic of the Congo (DRC), was perplexed as he reviewed annual adoption rates for the bank’s launch of Illico Cash 2.0. As the bank’s mobile money app, Illico Cash... View Details
Keywords: Fintech; Inflation; Deflation; Rural; Urban; Emerging Market; Mobile Technology; Finance; Money; Inflation and Deflation; Business Growth and Maturation; Decision Choices and Conditions; Demographics; Developing Countries and Economies; Corporate Entrepreneurship; Behavioral Finance; Currency; Banks and Banking; Commercial Banking; Financial Strategy; Rural Scope; Urban Scope; Innovation Strategy; Emerging Markets; Network Effects; Consumer Behavior; Mobile and Wireless Technology; Technology Adoption; Banking Industry; Financial Services Industry; Technology Industry; Congo, Democratic Republic of the
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Cohen, Lauren, and Grace Headinger. "Rawbank's Illico Cash: Can 'Fast Money' Overcome Cash Dependency in the DRC?" Harvard Business School Case 222-084, May 2022.
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