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  • Research Summary

Overview

By: Ethan S. Bernstein
I have spent my career studying novel talent management practices and their effect on collaboration and performance. My core research focuses on two interrelated organizational trends that have become salient in the 21st century: workplace transparency (who gets to... View Details
Keywords: Privacy; Transparency; Productivity; Field Experiments; Communication; Design; Human Resources; Leadership; Management; Organizational Design; Organizational Structure; Performance; Groups and Teams; Networks; Behavior; Social and Collaborative Networks; Satisfaction; North America; Europe; Asia; China; Japan; Latin America
  • 20 Jul 2009
  • Research & Ideas

Markets or Communities? The Best Ways to Manage Outside Innovation

the key tenets and advantages of external innovation is that you have access to multiple parallel approaches to solve the same problem. For example, during the development of the Apollo program, NASA would often create twin projects with... View Details
Keywords: by Sean Silverthorne; Technology
  • Web

Value-Based Health Care - Institute For Strategy And Competitiveness

Policymakers Improve health care access, eliminate regulatory barriers to VBHC, solve interoperability, and accelerate value-based payment programs. Value-Based Health Care Organizations Since the introduction of value-based health care... View Details
  • 2011
  • Case

Wrapitup

By: W. Earl Sasser
A restaurant chain based in California offers made-to-order sandwich wraps using fresh, healthy ingredients. The founders of the company take a very active role in day-to-day business and tightly control every aspect of the restaurant operation from hiring store... View Details
Keywords: Service Operations; Governance Controls; Revenue; Employee Relationship Management; Planning; Customer Satisfaction; Problems and Challenges; Profit; Change Management; Compensation and Benefits; Leadership Style; Service Industry; California
Related
  • 02 Aug 2012
  • Working Paper Summaries

The Rich Get Richer: Enabling Conditions for Knowledge Use in Organizational Work Teams

Keywords: by Melissa A. Valentine, Bradley R. Staats & Amy C. Edmondson
  • Web

Initiatives & Projects - Faculty & Research

in Africa, Asia, and Latin America throughout recent decades. Digital Data Design Institute at Harvard Because AI is only half the answer, the Digital Data Design Institute’s (D^3) global leaders in translational science connect problem... View Details
  • 2023
  • Chapter

Business, Climate Change and the Anthropocene

By: Andrew J. Hoffman and Sukanya Roy
This chapter will assess climate change as a concern for business, both as a stand-alone issue and as part of the broader shift that scientists are calling the Anthropocene. It will begin by examining the extent to which the market – comprised of corporations, the... View Details
Keywords: Climate Change; Problems and Challenges; Mission and Purpose
Related
  • 14 Dec 2021
  • Op-Ed

To Change Your Company's Culture, Don't Start by Trying to Change the Culture

cooperation on strategic goals. Instead of chasing shadows by trying to change attitudes and culture directly, Mullaly created cross-unit meetings to identify and solve major business problems. Focusing on changing the way work was done... View Details
Keywords: by Michael Beer
  • 08 Nov 2016
  • First Look

November 8, 2016

capabilities that can be studied via the algorithmic and computational properties of the problems they are meant to solve and the efficiency and reliability by which they search a solution space. It points... View Details
Keywords: Sean Silverthorne
  • 01 Aug 2023
  • What Do You Think?

As Leaders, Why Do We Continue to Reward A, While Hoping for B?

teamwork for the benefit of the organization but provide incentives for individual performance. Or we hope that employees will exhibit individual initiative in solving problems and dealing with unplanned... View Details
Keywords: by James Heskett
  • 15 Mar 2024
  • HBS Case

Let's Talk: Why It's Time to Stop Avoiding Taboo Topics at Work

says Steve should follow five rules: Don’t let problems fester. Situations worsen the longer they stew, Wing says, so resolving them early can smooth relationships and improve efficiency. Steve needs to have this conversation before he... View Details
Keywords: by Avery Forman
  • 26 Apr 2023
  • In Practice

Is AI Coming for Your Job?

but it did change what mathematical skills became important to organizations and, importantly, how we taught math in schools. It became less important for engineers building rockets at NASA, for example, to solve complex math View Details
Keywords: by Kristen Senz; Technology
  • 17 Dec 2012
  • Research & Ideas

Teaming in the Twenty-First Century

Buckminster Fuller. "It's what indirectly got me into this game in the first place," she explains. "I began to understand part of a larger vision of using thoughtful design to solve big problems in the world... View Details
Keywords: by Maggie Starvish
  • 05 May 2014
  • Research & Ideas

Reflecting on Work Improves Job Performance

information with others would improve the learning process. Reflection, sharing, and self-efficacy For the first study, the team recruited 202 adults for an online experiment in which they completed a series of brain teasers based on a "sum to ten" game. A round of... View Details
Keywords: by Carmen Nobel
  • 29 Apr 2014
  • First Look

First Look: April 29

http://www.hbs.edu/faculty/Publication%20Files/bgjs13_84709dcc-425f-4fe2-8600-0f8cbb50be16.pdf August 2013 The Palgrave Encyclopedia of Strategic Management The Case Method By: Bower, Joseph L. Abstract—The case method was developed concurrently with the emergence of... View Details
Keywords: Sean Silverthorne
  • 20 Dec 2011
  • First Look

First Look: December 20

investment-banking revenues. To assess the generality of our findings, we test the same relations using compensation data from a second high-status bank and obtain similar results. The Best of Both Worlds: Integrating Conscious and Unconscious Thought Best View Details
Keywords: Carmen Nobel
  • 23 Jun 2023
  • HBS Case

This Company Lets Employees Take Charge—Even with Life and Death Decisions

comparable organizations, with absenteeism, turnover, and overhead up to two-thirds lower. “We know that workplace disengagement is a big problem these days. We also know from research that when employees feel empowered, they report being... View Details
Keywords: by Annelena Lobb; Health
  • 02 Apr 2024
  • Research & Ideas

Employees Out Sick? Inside One Company's Creative Approach to Staying Productive

workers each, running on tight schedules with little room for error. Yet the average daily worker absenteeism rate was 11 percent, and for any particular production line, the absence rate was 20 percent or higher at least one out of 11 days. “You need to View Details
Keywords: by Michael Blanding; Fashion
  • 17 Jul 2012
  • First Look

First Look: July 17

increases that would solve these problems are not expected in the near- or medium-term. The paper outlines first a number of directions for effecting improvement through marginal capacity increases and... View Details
Keywords: Sean Silverthorne
  • Web

Rock Summer Fellows - Entrepreneurship

Entrepreneurship. Founder applications will be evaluated based on the clarity and strength of the problem hypothesis, current status and milestones, strength of customer discovery findings, clarity and strength of key assumptions, and... View Details