Publications

Video

2019 G&WS: Soraya Chemaly Presents "Rage Becomes Her: The Power of Women's Anger"

13 Mar 2023
Research & Ideas

The Power of Personal Connections: How Shared Experiences Boost Performance

Do relationships between colleagues raise the bar? A new analysis of how physicians who know each other provide better patient care could impart wide-ranging lessons for the business world. Specialists who received referrals from primary care physicians (PCPs) with... View Details

Keywords: by Rachel Layne; Health

2011
White Paper

Brands Are People Too! Harnessing the Power of Brand Warmth and Competence

By: Chris Malone, Jill Avery and S. T. Fiske

Research in customer behavior has revealed that the way humans respond to brands is simply an extension of the way they instinctively perceive, judge, and behave towards one another. Understanding how consumers judge brands using social processes akin to those used in... View Details

Keywords: Brands; Brand Management; Customer Relationship Management; CRM; Brand Positioning; Brand Equity; Customers; Customer Focus and Relationships; Customer Satisfaction; Brands and Branding; Marketing; Marketing Communications; Marketing Strategy; Consumer Products Industry

05 Jul 2006
Working Paper Summaries

The Power of Stars: Do Stars Drive Success in Creative Industries?

Keywords: by Anita Elberse; Entertainment & Recreation; Motion Pictures & Video; Financial Services

06 Sep 2011
Research & Ideas

The Power of Leadership Groups for Staying on Track

Harvard Business School for 1,500 participants, and reviewed interviews of 50 group members, I have learned just how powerful these groups can be. They can make a meaningful contribution to developing a new generation of values-centered,... View Details

Keywords: by Bill George

December 2017
Response

Reply: Do Powerful Politicians Really Cause Corporate Downsizing?

By: Lauren Cohen, Joshua D. Coval and Christopher J. Malloy

While we commend the initiative of Snyder and Welch (2017), we lay out in this short reply why we remain highly confident in our results and our interpretation thereof. We welcome authors to continue to explore the data for themselves and look forward to the new... View Details

Keywords: Spending; Private Sector; Taxation; Interest Rates; Business and Government Relations; Investment; Employment; Power and Influence

1 Feb 2010
Conference Presentation

Language Mandates, Power & Emotions in Globally Distributed Teams

By: Tsedal Neeley

Keywords: Groups and Teams; Power and Influence; Emotions

2017
Book

Forged in Crisis: The Power of Courageous Leadership in Turbulent Times

By: Nancy F. Koehn

An enthralling historical narrative filled with critical leadership insights that will be of interest to a wide range of readers—including those in government, business, education, and the arts—Forged in Crisis spotlights five masters of crisis: polar explorer... View Details

Keywords: Leadership; Personal Characteristics; Crisis Management; Biography

09 Aug 2019
News

What innovative marketers can teach us about the power of A/B testing

Article

The Radical Flank Effect and Cross-occupational Collaboration for Technology Development during a Power Shift

By: Emily Truelove and Katherine C. Kellogg

This 12-month ethnographic study of an early entrant into the U.S. car-sharing industry demonstrates that when an organization shifts its focus from developing radical new technology to incrementally improving this technology, the shift may spark an internal power... View Details

Keywords: Groups and Teams; Conflict and Resolution; Power and Influence; Perception; Behavior; Collaborative Innovation and Invention

Research Summary

"Pricing Practices and Market Power in International Cellular Telephone Markets" (with Dana Nunn)

As the cellular telephone market continues to grow throughout the globe, countries must determine how to best promote market growth and innovation while protecting consumers and ensuring competitive rates. The conventional wisdom has been that introducing competition... View Details

Forthcoming
Article

Measurement and Effects of Bank Exit Policies

By: Daniel Green and Boris Vallée

We study whether exit policies by financial institutions have financial and real consequences on the firms they target, using bank coal exit policies as a laboratory. In contrast to theories assuming high capital substitutability, we find large effects of these... View Details

Keywords: Coal Power; Financing and Loans; Banks and Banking; Policy; Energy Industry

August 2021 (Revised November 2024)
Case

Intenseye: Powering Workplace Health and Safety with AI (A)

By: Michael W. Toffel and Youssef Abdel Aal

Intenseye was a Turkey-based technology startup that deployed machine learning algorithms to workplace camera feeds in order to identify unsafe worker actions and unsafe working conditions, in order to help improve worker safety. The case describes how Intenseye’s... View Details

Keywords: Privacy; Product Development; Operations; Technological Innovation; Value Creation; Production; Distribution; Safety; Risk and Uncertainty; Technology Industry; Manufacturing Industry; Distribution Industry; Turkey; Middle East; United States

Educators

April 2005
Article

How Strategists Really Think: Tapping the Power of Analogy

By: G. Gavetti and Jan W. Rivkin

Keywords: Cognition and Thinking; Power and Influence

16 Apr 2001
Research & Ideas

Brand Power from Wedgwood to Dell: Part One

remarkably well.—Nancy F. Koehn In Part Two, to appear in the April 23 update of HBS Working Knowledge, Koehn discusses the remarkable brand power created by Estée Lauder, Howard Schultz, and Michael Dell. ... A Parachute Through Time All... View Details

Keywords: by Martha Lagace

2012
Book

Strength in Numbers: The Political Power of Weak Interests

By: Gunnar Trumbull

This book investigates the sources of interest group influence on public policy. Trumbull argues that diffuse groups like consumers are more influential, and industry less influential, than we commonly assume. View Details

Keywords: Government and Politics; Interests; Power and Influence; Demand and Consumers; Policy

22 Jul 2022
Blog Post

Climate Stories Episode #7: Turning Waste Heat to Power

Climate Stories Episode #7: Turning Waste Heat to Power Episode 7 of Climate Stories focuses on Janice Tran and her first two years as CEO and co-founder of Kanin Energy. Trained as an accountant, the Canadian-born 35-year old daughter of... View Details

July 2022 (Revised September 2022)
Case

Birla Carbon Egypt: Building Soft Power in a Foreign Country

By: Jeremy Friedman and Malini Sen

Birla Carbon, a flagship business of the nearly $60-billion global conglomerate and India-headquartered Aditya Birla Group (ABG), is one of the world's top manufacturers and suppliers of high-quality carbon black. The largest among its 16 manufacturing plants is Birla... View Details

Educators

Article

Power Imbalance, Mutual Dependence and Constraint Absorption: A Closer Look at Resource Dependence Theory

By: Tiziana Casciaro and Mikolaj Jan Piskorski

Despite ubiquitous references to Pfeffer and Salancik's classic volume, The External Control of Organizations, resource dependence theory is more of an appealing metaphor than a foundation for testable empirical research. We argue that several ambiguities in the... View Details

Keywords: Power and Influence; Theory