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  • 03 Apr 2020
  • News

Is Trump admin. doing enough to deal with 'unbelievably awful' unemployment?

  • 15 Mar 2021
  • News

Are your managers in sync with your change strategy?

  • 12 May 2020
  • Blog Post

The Importance of Coordination: Apoorva Pasricha Reflects on Crisis Leadership

Pivoting in the Midst of a Pandemic By October 2019, the grant application was launched and in February 2020, the City Council began approving grants and distributing funds. “No other city,” Pasricha notes, “has launched an initiative... View Details
Keywords: Social Enterprise; Technology; Nonprofit / Government
  • 28 Apr 2020
  • Blog Post

The Importance of Coordination: Apoorva Pasricha Reflects on Crisis Leadership

Pivoting in the Midst of a Pandemic By October 2019, the grant application was launched and in February 2020, the City Council began approving grants and distributing funds. “No other city,” Pasricha notes, “has launched an initiative... View Details
  • November–December 2020
  • Article

Our Work-from-Anywhere Future

By: Prithwiraj Choudhury
The pandemic has hastened a rise in remote working for knowledge-based organizations. This has notable benefits: Companies can save on real estate costs, hire and utilize talent globally, mitigate immigration issues, and experience productivity gains, while workers can... View Details
Keywords: Remote Work; Best Practices; Employment; Health Pandemics; Geographic Location; Opportunities; Problems and Challenges
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  • 15 Feb 2022
  • Video

Omobola Johnson

Omobola Johnson, the former Minister of Communication Technology in Nigeria, discusses the ways the Ebola crisis prepared Nigeria to confront the COVID-19 pandemic and healthcare challenges in access, quality, and safety that can be solved using technology. View Details
  • 10 Jan 2022
  • News

Will the ‘Great Resignation’ Change the Way We Work?

  • March 2025
  • Case

Fostering Community at Airbnb (A)

By: Jeffrey T. Polzer, Heather Whiteman and Sarah Mehta
Set in November 2020, this case explores Airbnb’s efforts to foster a culture of belonging, particularly given the impact of the COVID-19 pandemic on the company’s workforce. It details how Airbnb used employee surveys and organizational network analysis (ONA)—a... View Details
Keywords: Change; Communication; Competency and Skills; Human Resources; Surveys; Information Technology; Health Pandemics; Organizational Culture; Networks; Accommodations Industry; Technology Industry; Travel Industry; United States; California
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  • September 2020 (Revised July 2021)
  • Case

Moderna (A)

By: Marco Iansiti, Karim R. Lakhani, Hannah Mayer and Kerry Herman
In summer 2020, Stephane Bancel, CEO of biotech firm Moderna, faces several challenges as his company races to develop a vaccine for COVID-19. The case explores how a company builds a digital organization, and leverages artificial intelligence and other digital... View Details
Keywords: COVID-19; Vaccine; Digital Organizations; Organizational Structure; Operations; Management; Health Pandemics; Research and Development; Goals and Objectives
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  • 10–11 Jun 2022
  • Reunions

Reunion Celebration 2022, June 10-11

We look forward to seeing you back on the HBS campus to celebrate alongside other alumni whose reunions were either postponed by the pandemic or previously scheduled for this spring! This milestone provides a special opportunity to reconnect with fellow alumni and... View Details
  • 03–04 Jun 2022
  • Reunions

Reunion Celebration 2022, June 3-4

We look forward to seeing you back on the HBS campus to celebrate alongside other alumni whose reunions were either postponed by the pandemic or previously scheduled for this spring! This milestone provides a special opportunity to reconnect with fellow alumni and... View Details
  • 17–18 Jun 2022
  • Reunions

Reunion Celebration 2022, June 17-18

We look forward to seeing you back on the HBS campus to celebrate alongside other alumni whose reunions were either postponed by the pandemic or previously scheduled for this spring! This milestone provides a special opportunity to reconnect with fellow alumni and... View Details
  • September 2020 (Revised February 2021)
  • Case

Zameer Kassam Fine Jewelry: Engaging Clients

By: Ryan W. Buell and Amy Klopfenstein
Zameer Kassam Fine Jewelry (ZKFJ) designs custom engagement rings that tell the story of a couple’s relationship. The case describes the company’s process for engaging clients, which has historically been a relatively offline, high-touch experience. Obliged by... View Details
Keywords: Customer Engagement; Service Delivery; Health Pandemics; Internet and the Web; Customer Satisfaction; Organizational Change and Adaptation; Growth and Development; Retail Industry
Related
  • 07–08 Jun 2022
  • Reunions

Reunion Celebration 2022, June 7-8

We look forward to seeing you back on the HBS campus to celebrate alongside other alumni whose reunions were either postponed by the pandemic or previously scheduled for this spring! This milestone provides a special opportunity to reconnect with fellow alumni and... View Details
  • 11 Apr 2023
  • Cold Call Podcast

A Rose by Any Other Name: Supply Chains and Carbon Emissions in the Flower Industry

Keywords: Re: Willy C. Shih & Michael W. Toffel; Agriculture & Agribusiness
  • 05 May 2020
  • News

Former Medtronic CEO: 'The office is going to change dramatically'

  • 09 Jul 2020
  • Working Paper Summaries

How Should US Bank Regulators Respond to the COVID-19 Crisis?

Keywords: by Michael Blank, Samuel G. Hanson, Jeremy C. Stein, and Adi Sunderam
  • 26 Mar 2021
  • News

Bosses Are 'Thriving' Right Now — But Most Employees Say The Opposite

  • May 1, 2020
  • Article

COVID-19’s Hard Lessons Might Prepare Business for Climate Change

By: Joseph B. Lassiter III and Danielle Kost
The coronavirus pandemic caught the business world by surprise, but the catastrophe might force companies to face a crisis that has been unfolding in plain sight: climate change.
We asked faculty members affiliated with the Business and Environment Initiative at... View Details
Keywords: COVID-19; Health Pandemics; Climate Change; Environmental Sustainability
Related
  • 8 AM – 9:15 AM EDT, 22 Sep 2020
  • Virtual Programming

Driving Impact: A Dialogue on Capitalism, Climate, and Social Change | Sept 22

Join Professor Rebecca Henderson (MBA 1985) and Sir Ronald Cohen (MBA 1969) as they explore whether and how managers and investors can lead and invest differently in order to drive positive changeeven amidst a pandemic and climate crisisand the timing for government... View Details