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- All HBS Web (1,243)
- Faculty Publications (172)
- 12 Feb 2021
- News
How Dunkin’ Donuts Took Over the World
and basically starve the other businesses of resources and ultimately exit them. So that was the first five years of my administration, and it worked out extraordinarily successfully. So within five years,... View Details
Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Retail Trade
- Web
Frequently Asked Questions | HBS Online
education imposes on us the responsibility to help educate citizens in such countries who can, we hope, be a driving force for positive change in their communities and governments. Who is allowed to complete the account creation and... View Details
- 12 Nov 2021
- News
Alumni Business Leaders on Confronting the Climate Change Challenge
biggest question we all need to ask ourselves today is what side of history do we want to be on? We’re inspired by businesses willing to engage in activism. Here are five practices worth tracking: Truth-telling. The system is broken. We... View Details
- Web
2024 Reunion Presentations - Alumni
In this discussion, we will address the industry's evident cyclicality, but more importantly, we will focus on significant long-term macroeconomic trends and their profound impact on the forces that drive the evolution of private capital.... View Details
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
simple: Why? Why do you do this? Why do you do things in this way? Just keep asking “why?”—every subsequent “why?” will go deeper. Asking “why?” five times is a strategy pioneered by Toyota to track down the root cause of mistakes.... View Details
- 09 Mar 2015
- Research & Ideas
Why Entrepreneurs Should Go Work for Government
remembers. "Eventually, the IRS found a way to grant the status." Innovation Laboratories In the past five years, cities around the world have increasingly become laboratories in innovation, producing idea labs that partner with... View Details
Keywords: by Michael Blanding
- 04 Oct 2018
- Research & Ideas
Diversity Boosts Profits in Venture Capital Firms
colleagues used a program that identified gender based on names of VCs and entrepreneurs; for those the program couldn’t determine, they looked up pictures and stories. “If I am in a firm with five white guys who all went to Harvard, it’s... View Details
- November 2005 (Revised December 2016)
- Case
Bally Total Fitness (A): The Rise, 1962–2004
By: John R. Wells, Elizabeth A. Raabe and Gabriel Ellsworth
From a single, modest club in 1962, Bally Total Fitness had grown to become—in management’s words—the “largest and only nationwide commercial operator of fitness centers” in the United States in 2004. Bally had faced its share of challenges, but the last couple of... View Details
Keywords: Bally Total Fitness; Fitness; Gyms; Health Clubs; Chain; Securities And Exchange Commission; Paul Toback; Weight Loss; Exercise; Contracts; Personal Training; Retention; Accounting; Accounting Audits; Accrual Accounting; Finance; Advertising; Business Growth and Maturation; Business Model; For-Profit Firms; Customers; Customer Satisfaction; Public Equity; Financing and Loans; Revenue; Revenue Recognition; Geographic Scope; Multinational Firms and Management; Health; Nutrition; Business History; Lawsuits and Litigation; Management; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Marketing; Operations; Service Delivery; Service Operations; Public Ownership; Problems and Challenges; Business and Shareholder Relations; Business Strategy; Competition; Corporate Strategy; Expansion; Segmentation; Trends; Cost Management; Profit; Growth and Development; Leadership Style; Five Forces Framework; Private Ownership; Opportunities; Motivation and Incentives; Competitive Strategy; Health Industry; United States; Illinois; Chicago
Wells, John R., Elizabeth A. Raabe, and Gabriel Ellsworth. "Bally Total Fitness (A): The Rise, 1962–2004." Harvard Business School Case 706-450, November 2005. (Revised December 2016.)
- 01 Jan 2002
- News
Egon P.S. Zehnder (MBA '56)
account base salary, an evenly divided partner's share of the profits, and another share based solely on seniority. Candidates who pass muster find themselves part of a diverse and far-reaching organization that functions, in Zehnder's words, as "one firm worldwide."... View Details
- Web
Business Economics Online Course | HBS Online
Featured Exercises Identify value creation and decompose its distribution to illustrate how trade occurs Examine the competitive landscape by differentiating long- and short-run market outcomes and forces 12 hrs Module 5 Competition and... View Details
- 18 Jan 2018
- News
The Lessons of All-Day Breakfast
Mac. To overcome that, we put together a task force led by a fantastic owner-operator out of Arizona and she said, let's see, let's see how we do this. What would it take, what would we have to change in terms of our procedures, our... View Details
- Web
Harvard Business School
assistant buyer and rose to overseeing buying in Europe and Asia. He was one of the first Black executives at Macy's. Wilkinson later moved to the New York City Transit Authority, becoming executive officer for surface transit with operating responsibilities for the... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
As economies reopen after forced shutdowns caused by COVID-19, managers around the world are faced with a dual challenge: keep the workforce safe while preserving business viability in an evolving and volatile market. How should... View Details
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
hagiographies. Alfred Chandler Jr. Chandler developed for business history a coherent theoretical framework built around his "3-pronged investment" in manufacturing, marketing, and management, and the notion of... View Details
Keywords: by Sean Silverthorne
- 20 Oct 2003
- Research & Ideas
Gaps in the Historical Record: Development of the Electronics Industry
invented by Intel. In the briefest period of time during the early 1980s, the Japanese five knocked out the U.S. memory industry, forcing Intel and the four other major U.S. producers to shut down their... View Details
- 10 Feb 2003
- Research & Ideas
Commodity Busters: Be a Price Maker, Not a Price Taker
profitability of whole markets.— Benson P. Shapiro Make Your Price This is perhaps most true in pricing, a particularly vexing challenge in today's hypercompetitive marketplace. Major customers exert enormous pressure to force suppliers... View Details
Keywords: by Benson P. Shapiro
- 25 Aug 2022
- News
Up on the Corner
15 years old, and his extended family quickly swooped in to seize his assets—a common move known locally as a land grab. Dlodlo’s mother, who was left to raise five children single-handed, fought off her in-laws as long as she could.... View Details
- Article
Vertical Merger, Collusion, and Disruptive Buyers
By: Volker Nocke and Lucy White
In a repeated game setting of a vertically related industry, we study the collusive effects of vertical mergers. We show that any vertical merger facilitates upstream collusion, no matter how large (in terms of capacity or size of product portfolio) the integrated... View Details
Nocke, Volker, and Lucy White. "Vertical Merger, Collusion, and Disruptive Buyers." International Journal of Industrial Organization 28, no. 4 (July 2010): 350–354.
- Person Page
Course Development
By: Debora L. Spar
Managing International Trade and Investment
Despite the ease with which it is often conducted, doing business across borders is not the same as doing it at home. Rather, it entails a whole new set of managerial challenges: re-assessing competitive... View Details
- 04 May 2021
- Blog Post
Asian American Pacific Islander Heritage Month at HBS
because it was the only work she could find. When I moved over at five years old, I didn’t know what sacrifice meant but I knew that a lot had been given up for us to be there. Only years later did I hear the stories of how my mom rented... View Details