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- All HBS Web
(1,282)
- News (263)
- Research (811)
- Events (1)
- Multimedia (1)
- Faculty Publications (233)
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- 03 Jul 2012
- First Look
First Look: July 3
"magic"-the tight strategic alignment, the high level of employee engagement-that drove and animated their organization when it was a start-up? As more and more executives have discovered in recent years, the answer to this... View Details
Keywords: Sean Silverthorne
- 16 Dec 2014
- First Look
First Look: December 16
James K., and Laurence A. Green Abstract—Following a brief summary of Henry A. Kissinger's career, this paper describes three of his most pivotal negotiations: the historic establishment of U.S. diplomatic relations with the People's... View Details
Keywords: Sean Silverthorne
- 22 Jan 2013
- First Look
First Look: Jan. 22
significantly decreases the likelihood of bankruptcy by up to 2.7 times (270%) four years after funding application. Selection also increases the average level of employment by 9.8 to 14.2 more employees for chosen firms, respectively two... View Details
Keywords: Sean Silverthorne
- 16 Jan 2006
- Research & Ideas
Adam Smith, Behavioral Economist?
called "The Morals of a Market Society" focusing on the virtues Smith wrote about in The Theory of Moral Sentiments (TMS). Once I started more research in behavioral economics, I realized how closely Smith's work from TMS View Details
Keywords: by Ann Cullen
- 03 Jan 2011
- Research & Ideas
Most Popular Articles of 2010
dispersed around the globe. But the one theme that has attracted the most HBS Working Knowledge readers over our 11-year history is how to improve personal leadership skills. A third of the articles on this page relate to improving work... View Details
Keywords: by Staff
- 04 Apr 2022
- What Do You Think?
As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?
governor would follow through on his intentions to sign it into law. The bill had taken on the moniker “Don’t Say Gay.” There had been “Say Gay” protests across Florida and the US by groups supportive of LGBTQ+ rights. Hundreds of Disney “cast members”—Disney’s term... View Details
Keywords: by James Heskett
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
quickly to produce and air new advertising creative that tapped into the rapidly changing zeitgeist. The result, the Retail Heroes campaign, featured CEO McMillon Zooming in remotely from home to thank the one million Walmart front line View Details
Keywords: by Jill Avery and Richard Edelman
- 02 Apr 2001
- Research & Ideas
Not All M&As Are Alike—and That Matters
resources-processes-values framework. Resources refer to tangible and intangible assets, processes deal with activities that turn resources into goods and services, and values underpin decisions employees make and how they make them. (See... View Details
Keywords: by Joseph L. Bower
- 12 May 2020
- Research & Ideas
It’s Time To Relaunch Your Remote Team
and isolation that people are feeling will not keep people focused on their goals. On the contrary, employees will end up feeling even more distant and disconnected from their jobs and their leaders who will appear tone deaf and out of... View Details
Keywords: by Tsedal Neeley
- 23 Feb 2010
- First Look
First Look: Feb. 23
individual and community perspectives as they relate to knowledge creation, reuse, and recombination for innovation. Download the paper: http://www.hbs.edu/research/pdf/10-065.pdf Will I Stay or Will I Go? Cooperative and Competitive... View Details
Keywords: Martha Lagace
- 14 Feb 2017
- Research & Ideas
A Strategy For Steady Leadership in an Unsteady World
Listening only to information sources and opinions that reinforce their own views carries great risk of missing alternate points of view. Instead, leaders need to tap into myriad sources covering the full spectrum of viewpoints by engaging directly with their customers... View Details
Keywords: by Bill George
- 01 May 2017
- Research & Ideas
Bad At Your Job? Maybe It's the Job’s Fault
should be honest when answering these questions if they want to figure out how to fix a job. Their answers will vary from job to job and organization to organization, depending largely on the goals of a particular position in relation to... View Details
Keywords: by Dina Gerdeman
- 08 Oct 2008
- Research & Ideas
Book Excerpt: A Sense of Urgency
strongly connected to real business problems, they may suspect sabotage or lunacy, both of which can create anger and not a steely determination to act fast and win. The crisis-creating strategy not only fails but makes matters worse. Because his managers and View Details
Keywords: by John P. Kotter
- 08 Dec 2009
- First Look
First Look: Dec. 8
conflict and enhancement within people on two crucial aspects of resolving problems with others: integrative behavior and openness. The results of two studies support the hypotheses that multiple identity conflict is negatively related to... View Details
Keywords: Martha Lagace
- 18 Jun 2013
- First Look
First Look: June 18
managers-firms with the greatest information frictions prior to the rule change. We report three changes related to compensation after 1992 for division managers. First, within firms with dispersed managers, division manager pay co-moves... View Details
Keywords: Anna Secino
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
high-speed technological advances their employees master, and that so much of the work is difficult to observe. “IT has become a 'participative sport' for the senior management team, rather than a 'spectator sport.'” Chapter 15 of the... View Details
Keywords: by Martha Lagace
- May 2016
- Case
The Inexorable Rise of Walmart? 1988—2016
By: John R. Wells and Gabriel Ellsworth
In October 2015, Walmart surprised investors by announcing that it expected flat sales growth for 2015 and growth of only 3% to 4% over the coming three years. Profits would also fall due to significant investments in people and technology. The company’s stock price... View Details
Keywords: Asda; Costco; David Glass; Convenience Stores; Discount Retailing; Dollar Stores; Doug McMillon; E-commerce; Online Retail; General Merchandise; Grocery; Lee Scott; Mike Duke; Multichannel Retailing; Omnichannel; Neighborhood Market; Sam Walton; Sam's Club; Store Formats; Supercenter; Supermarket; Warehouse Clubs; Merchandising; Walmart; Wal-Mart; Globalized Firms and Management; Competitive Strategy; Corporate Strategy; Growth and Development Strategy; Business Units; Business Divisions; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Film Entertainment; Television Entertainment; Banks and Banking; Price; Profit; Revenue; Food; Global Range; Cross-Cultural and Cross-Border Issues; Global Strategy; Business History; Compensation and Benefits; Employees; Human Capital; Labor Unions; Wages; Business or Company Management; Goals and Objectives; Management Succession; Brands and Branding; Product Positioning; Distribution; Supply Chain; Supply Chain Management; Public Ownership; Problems and Challenges; Labor and Management Relations; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Diversification; Expansion; Segmentation; Information Technology; Internet; Mobile Technology; Online Technology; Web; Web Sites; Retail Industry; Food and Beverage Industry; Distribution Industry; Banking Industry; United States; Arkansas; Bentonville
Wells, John R., and Gabriel Ellsworth. "The Inexorable Rise of Walmart? 1988—2016." Harvard Business School Case 716-426, May 2016.
- 21 Aug 2017
- Lessons from the Classroom
Companies Love Big Data But Lack the Strategy To Use It Effectively
streams that track performance feedback and organizational culture; and analyses of digital trace data to map and shape organizational networks. “As managers and employees work through these challenges and tradeoffs, the potential gains... View Details
Keywords: by Dina Gerdeman
- 01 May 2019
- What Do You Think?
What Should the Leadership of YouTube Do?
Bergen titled “YouTube Executives Ignored Warnings, Letting Toxic Videos Run Rampant.” The article noted recommendations from current and former employees about ways to alter policies designed to increase “user engagement, ” or the amount... View Details
- 25 Jul 2016
- Research & Ideas
Who is to Blame for 'The Great Training Robbery'?
willing to do the necessary self-examination are still in the minority, Beer says. “Organizational transformations around the world would be more rapid and cost effective if executives were willing to create the context for effective management training by starting... View Details