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    Best-selling and New Cases by Ben Esty

    Best-Selling (MOST POPULAR) Cases:  

      1) Eaton: Portfolio Transformation & Cost of... View Details

    • September 2023 (Revised June 2024)
    • Case

    Kaspi.kz: Building Trust through Innovation

    By: Sandra J. Sucher, Fares Khrais and Marilyn Morgan Westner
    This case is written to help students explore how companies can maintain and develop trust while innovating, how to identify and respond effectively to warning signs that they may not be as trusted as they believe, and how being trusted can aid in expanding and growing... View Details
    Keywords: Growth and Development Strategy; Organizational Culture; Trust; Technology Adoption; Innovation and Invention; Banking Industry
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      Climate Risk is Growing. Is Your Company Prepared?

      Most people don’t have a strategy for for how to handle the worsening perils of flooding, wildfires and extreme heat. They should adopt a four step process for protecting their property, whether it be a home or a business. First, they should prioritize how... View Details
      • Program

      Program for Leadership Development

      reflect greater confidence and capabilities Capitalize on the opportunities unleashed by digital transformation Formulate a detailed action plan to address your strategic and leadership challenges Build enduring bonds with accomplished... View Details
      • 09 Jun 2020
      • News

      It won’t be business as usual in the post-COVID world

      • 25 Apr 2007
      • Research & Ideas

      Feeling Stuck? Getting Past Impasse

      Most people at one time or another feel as if they are just spinning their wheels, unable to gain traction either in career or in life. This feeling of being stuck in one place, while troubling, is part of a necessary crisis leading to... View Details
      Keywords: by Martha Lagace
      • February 2000 (Revised April 2000)
      • Case

      Microsoft, 2000

      By: Michael G. Rukstad, David B. Yoffie and Carl Johnston
      Surveys five threats to the sustainability of Microsoft's strategy (imitation, substitution, hold-up, slack, and saturation) and examines Microsoft's response to these threats. Teaching purpose: To evaluate the sustainability of Microsoft's competitive advantage. View Details
      Keywords: Technological Innovation; Business or Company Management; Growth and Development Strategy; Growth Management; Planning; Competitive Strategy; Competitive Advantage; Corporate Strategy; Information Technology; Information Technology Industry
      Related

        Hacking Heroin

        “Hacking Heroin” was the first hackathon that Annie Rittgers, founder of Cincinnati-based consultancy firm 17a, had organized or even attended. “There will continue to be a lot of preventable overdose deaths and wasted potential if the opioid crisis continues... View Details
        • 2020
        • Discussion Paper

        Acting Now While Preparing for Tomorrow: Competitiveness Upgrading Under the Shadow of COVID-19

        By: Christian H.M. Ketels and Peter Clinch
        This paper aims to provide policy makers, especially those focused on the longer-term growth potential of their countries, with an initial framework to think about their action priorities in the context of the overall COVID-19 response. Our focus is on the... View Details
        Keywords: Competitiveness; COVID-19 Pandemic; Competition; Government Administration; Health Pandemics; Economy; Supply Chain; Safety
        Related
        • 22 Jul 2002
        • Research & Ideas

        How Business Strategy Tamed the “Invisible Hand”

        1930s, where it was noticed that direct labor costs tended to decrease by a constant percentage as the cumulative quantity of aircraft produced doubled. Learning effects figured prominently in wartime production planning efforts. World... View Details
        Keywords: by Pankaj Ghemawat
        • June 2006 (Revised January 2007)
        • Case

        Dana Hall: Funding a Mission (A)

        By: F. Warren McFarlan, Herman B. Leonard and Melissa Tritter
        Dana Hall is a private all-girls school in New England facing a crisis in its mission. As social norms shift away from single-sex education, the school's enrollment is falling and deficits are becoming the norm. At the same time, the modern vision for girls' education... View Details
        Keywords: Crisis Management; Financing and Loans; Nonprofit Organizations; Mission and Purpose; Strategic Planning; Education Industry; England
        Related
        • March 2021 (Revised December 2021)
        • Case

        Cedar Environmental: Innovation vs. Corruption in Lebanon?

        By: Nien-hê Hsieh and Youssef Abdel Aal
        The case follows Ziad Abi Chaker, founder and CEO of Cedar Environmental, as he weighs options for how to grow the company in the face of growing economic and political instability in Lebanon in 2019.

        Founded after the Lebanese civil war, Cedar... View Details
        Keywords: Waste Management; Recycling; Corruption; Leadership & Corporate Accountability; Business And Government; Social Entrepreneurship; Environmental Sustainability; Green Technology; Pollution; Entrepreneurship; Business and Government Relations; Crime and Corruption; Technological Innovation; Growth and Development Strategy; Business Strategy; Expansion; Corporate Accountability; Green Technology Industry; Middle East; Lebanon
        Related
        • August 2017
        • Case

        Hacking Heroin

        By: Mitchell Weiss and Sarah Mehta
        "Hacking Heroin" was the first hackathon that Annie Rittgers, founder of Cincinnati-based 17a, had organized or even attended. "There will continue to be a lot of preventable overdose deaths and wasted potential if the opioid crisis continues unabated," she said.... View Details
        Keywords: Public Entrepreneurship; Hackathon; Heroin; Opioids; Crowdsourcing; Public Sector; Entrepreneurship; Innovation and Invention; Collaborative Innovation and Invention; Health Pandemics; Public Administration Industry; Health Industry; Ohio; Cincinnati
        Related
        • February 2013 (Revised September 2013)
        • Case

        Elasto Therm: The Next Step

        By: Jim Sharpe and James Weber
        Julia and Nate Burstein were living their dream running their own business and balancing the demands between their work and family obligations while creating a company that was responsive to their employees' and their customers' needs. The Bursteins had joined a large... View Details
        Keywords: Entrepreneurial Management; Entrepreneurs; Pricing; Pricing Policies; Pricing Strategy; Pricing Structure; Sales Force Management; Acquisitions; Work/family Balance; Family-owned Business; Entrepreneurship; Growth and Development Strategy; Expansion; Work-Life Balance; Manufacturing Industry; Rubber Industry; United States
        Related
        • January 2012 (Revised September 2015)
        • Case

        Tough Decisions at Marks and Spencer

        By: George Serafeim
        In 2007, under the leadership of CEO Stuart Rose, the iconic British retailer Marks and Spencer, with great fanfare, announced its "Plan A" initiative. Based on the five essential pillars of climate change, waste, sustainable materials, fair partnership, and health,... View Details
        Keywords: Decision Making; Environmental Sustainability; Corporate Social Responsibility and Impact; Corporate Strategy; Retail Industry
        Related
        • May 2020
        • Case

        Big Boom Beverages: Fight or Flight?

        By: Stephen A. Greyser and William Ellet
        Four college friends market a beverage that combines ingredients like those in a drink they consumed in college bars. It includes a caffeinated energy drink, malt liquor, and a soft drink flavoring. They launch the business, Big Boom Beverages (BBB), with their own... View Details
        Keywords: Alcoholic Beverages; Energy Drinks; Regulation; Entrepreneurship; Ethics; Marketing Communications; Corporate Social Responsibility and Impact; Reputation; Communication Strategy; Decision Making
        Related
        • February 2010 (Revised April 2010)
        • Case

        China: Getting Richer Still

        By: Diego A. Comin and Richard H. K. Vietor
        In the last quarter of 2009, China's GDP growth rate again approached 10%. While the global financial crisis had certainly hurt - causing layoffs of as many as 20 million factory workers - a huge stimulus package on top of continuing domestic demand had restored... View Details
        Keywords: History; Resource Allocation; Corporate Social Responsibility and Impact; Social Issues; Policy; Business and Government Relations; Macroeconomics; Demand and Consumers; Leading Change; Economic Growth; China
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          Steven C. Wheelwright

          Steve Wheelwright is the Edsel Bryant Ford Professor of Business Administration, Emeritus at Harvard Business School.

          Following his retirement from HBS in 2006, he served with former Dean Kim B. Clark at BYU-Idaho and then from 2007-2015 he served as... View Details

          • October 2023
          • Case

          Leading Transformation at IHCL

          By: Krishna G. Palepu, V.G. Narayanan and Malini Sen
          In November 2017, Puneet Chhatwal, took charge as MD and CEO of IHCL, popularly referred to as the Taj Hotels. Despite being India’s largest hospitality company by market capitalization and respected for its values and service, IHCL had made losses for the last seven... View Details
          Keywords: Turn Around Management; Hospitality Industry; Brand Management; Financial Strategy; Business Model; Restructuring; Asset Management; Leadership Style; Crisis Management; Brands and Branding; Product Positioning; Segmentation; Asia; India
          Related
          • 30 Mar 2010
          • First Look

          First Look: March 30

          countries. Download the paper: http://www.hbs.edu/research/pdf/07-073.pdf The Impact of Private Equity Ownership on Portfolio Firms' Corporate Tax Planning Authors:Brad Badertscher, Sharon P. Katz, and Sonja Olhoft Rego Abstract This... View Details
          Keywords: Sean Silverthorne