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  • 15 Feb 2011
  • First Look

First Look: Feb. 15

sources. Recently, the insertion into this world of business models incorporating advanced management expertise have demonstrated that commercial success is possible while significantly improving access to these basic services for the... View Details
Keywords: Sean Silverthorne
  • 08 Sep 2016
  • News

How We Make It Work

moment, they would appreciate what we’re trying to do and laud it versus feeling like something was taken from them: They would see their parents managing people and striving to accomplish things. I believe all those things that matter to... View Details
  • April 2019
  • Case

Afterpay U.S.: The Omnichannel Dilemma

By: Antonio Moreno, Donald Ngwe and George Gonzalez
In 2018, Nick Molnar, the founder of the Australia-based online payment service Afterpay began its expansion to the U.S. market. The service had gained a loyal following in Australia by enabling customers to pay for online purchases through four interest-free... View Details
Keywords: Omnichannel Retail; Multi-sided Platforms; Value Creation; Business Model Innovation; Fintech; Digital Marketing; Disruptive Innovation; Business Startups; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Change Management; Customer Value and Value Chain; Customer Relationship Management; Customer Satisfaction; Financing and Loans; Microfinance; Global Strategy; Marketing Channels; Brands and Branding; Marketing Strategy; Market Entry and Exit; Digital Platforms; Product Development; Supply Chain Management; Business and Stakeholder Relations; Networks; Network Effects; Internet and the Web; Financial Services Industry; Retail Industry; Technology Industry; United States; Australia
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Moreno, Antonio, Donald Ngwe, and George Gonzalez. "Afterpay U.S.: The Omnichannel Dilemma." Harvard Business School Case 519-086, April 2019.
  • 05 Feb 2009
  • Research & Ideas

In Praise of Marketing

less worthy a profession. Marketing in the United States benefited mightily from the endorsement of management guru Peter Drucker, who famously stated: "Because its purpose is to create a customer, the business enterprise has two—and... View Details
Keywords: by John Quelch; Advertising
  • November 2017
  • Teaching Note

Tencent

By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 718-426. Tencent had undergone many transformations since it was founded in 1998 as a simple messaging service. In 2017, it was the largest online games provider in China with a wide range of game types, China’s largest social networking... View Details
Keywords: Tencent; Tencent Holdings; WeChat; Social Networking; Social Networks; Gaming; Gaming Industry; Video Games; Computer Games; Mobile Gaming; Portals; Payments; Mobile Payments; O2O; Online-to-offline; E-commerce; Messaging; Subscription Model; Freemium; Mobile App Industry; Smartphone; PC; Monetization Strategy; Antitrust; Streaming; Cloud Computing; Artificial Intelligence; Big Data; Alibaba; Facebook; JD.com; Tesla; Bundling; Synergies; Digital Strategy; Imitation; Licensing; Agility; Entry Barriers; Online Platforms; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Conglomerates; Business Growth and Maturation; Business Organization; For-Profit Firms; Joint Ventures; Restructuring; Communication Technology; Blogs; Interactive Communication; Interpersonal Communication; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Investment; Investment Portfolio; Price; Revenue; Geographic Scope; Cross-Cultural and Cross-Border Issues; Global Strategy; Multinational Firms and Management; Globalized Markets and Industries; Business History; Innovation Strategy; Technological Innovation; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Product Positioning; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Industry Growth; Monopoly; Media; Distribution Channels; Service Delivery; Organizational Change and Adaptation; Organizational Structure; Public Ownership; Problems and Challenges; Business and Government Relations; Groups and Teams; Networks; Opportunities; Social and Collaborative Networks; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Cooperation; Corporate Strategy; Diversification; Expansion; Horizontal Integration; Vertical Integration; Information Technology; Internet and the Web; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Value Creation; Emerging Markets; Product Development; Segmentation; Business Units; Communication; Profit; Communications Industry; Entertainment and Recreation Industry; Financial Services Industry; Information Industry; Information Technology Industry; Media and Broadcasting Industry; Motion Pictures and Video Industry; Music Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; Web Services Industry; Asia; China; Canton (province, China)
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Wells, John R., and Gabriel Ellsworth. "Tencent." Harvard Business School Teaching Note 718-457, November 2017.
  • 01 Sep 2011
  • News

Green Day

(a representative sample of the School’s green business leaders) are doing just that. — The HBS Green Business Alumni Association welcomes new members and volunteers. A Growth Business Sykué Bioenergia Power Couple: Ana Maria Diniz and... View Details
Keywords: Julia Hanna;Sarah Auerbach; Agriculture; Manufacturing; Electric Power Generation, Transmission, Distribution; Utilities
  • 01 Dec 2020
  • News

The Camel and the Unicorn

unquenchable appetite for growth and capital. You might remember this scene from 2010’s The Social Network: Movie clip That was a fictionalized telling of Facebook’s rise, but those numbers are real. Silicon Valley produced 32 unicorns in... View Details
  • 01 Jun 2009
  • News

Too Big To Fail

gained broad support from a wide range of influential economists, lawmakers, and interest groups. In March 2008, Treasury Secretary Henry Paulson (MBA ’70) proposed that the Federal Reserve be empowered as a super regulator to seek out and View Details
Keywords: Roger Thompson; federal bailouts; Credit Intermediation and Related Activities; Finance
  • April 2021
  • Teaching Note

Drinkworks: Home Bar by Keurig

By: Sunil Gupta and Jonathan Levav
Teaching Note for HBS Case No. 521-010. In the summer of 2018, Drinkworks CEO Nathaniel Davis needed to make a number of go-to-market decisions ahead of his company’s upcoming product launch. Formed through a joint venture between Keurig Dr. Pepper and Anheuser-Busch... View Details
Keywords: Marketing; Marketing Strategy; Product Marketing; Product Launch; Product Positioning; Markets; Bids and Bidding; Demand and Consumers; Consumer Behavior; Market Design; Distribution; Distribution Channels; Product; Product Design; Product Development; Business Model; Customers; Customer Value and Value Chain; Decision Making; Decisions; Goods and Commodities; Innovation and Invention; Technological Innovation; Business or Company Management; Growth and Development Strategy; Research; Research and Development; Strategy; Adoption; Competitive Advantage; Segmentation; Information Technology; Information Infrastructure; Value; Value Creation; Food and Beverage Industry; Consumer Products Industry; North and Central America; United States
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Gupta, Sunil, and Jonathan Levav. "Drinkworks: Home Bar by Keurig." Harvard Business School Teaching Note 521-089, April 2021.
  • 16 Oct 2012
  • First Look

First Look: October 16

in managing business analytics and big data at the enterprise level. It includes key applications of analytics, human and organizational issues in building analytical capabilities, and case studies of the application of analytics in... View Details
Keywords: Sean Silverthorne
  • 19 Jul 2006
  • Research & Ideas

Political Turmoil and Mexico’s Economy

Mexican economy registered growth during this tumultuous period. "You'd think the economy would come to a crashing halt," Maurer says. "Except that when you look around the world, it turns out there are a number of... View Details
Keywords: by Julia Hanna
  • 16 Dec 2020
  • Blog Post

Alumni on the Black Lives Matter Movement

business. And then would be responsible for executing, meeting and reporting out.” SEPTEMBER 11 Steve Pagliuca (MBA 1982), a managing partner of the Boston Celtics, recently helped create Boston Celtics United for Social Change, a $25... View Details
  • 28 Oct 2015
  • Research & Ideas

A Dedication to Creation: India's Ad Man Ranjan Kapur

the General Management Program at Harvard Business School. In the discussion, conducted last August in Mumbai, Kapur reflects on some 50 years in the advertising industry, starting in the “Mad Men” era of the 1960s, experiencing the dawn... View Details
Keywords: by Sean Silverthorne; Advertising
  • 01 Sep 2010
  • News

Fair Trade

uses were bound by age-old religious and cultural beliefs. Yet somehow these delicate flora became the foundation of a global industry made strong by a century of virtually uninterrupted growth that not even economic meltdowns and world... View Details
Keywords: Garry Emmons; Chemical Manufacturing; Manufacturing; Health and Personal Care Stores; Retail Trade
  • 01 Feb 1997
  • News

Doing It Your Way

other factors when seeking startup opportunities. "Businesses where there are high margins available with low economies of scale are more likely to survive," he says, citing institutional money management as an example of an area that... View Details
Keywords: Marguerite Rigoglioso (profiles by Linda Goodspeed, Elaine Gottlieb, Nancy O. Perry, and Judith A. Ross)
  • 30 Nov 2017
  • News

Happy Meals (Are Here Again)

means there was a complaint—about the food, about the service, some negative thing that had escalated to the point that a manager had been called on to straighten things out. Or at least, that’s what it used to mean. In fall 2016,... View Details
Keywords: Dan Morrell; photographed by Saverio Truglia
  • 12 Aug 2008
  • Op-Ed

Google-Yahoo Ad Deal is Bad for Online Advertising

bids. The API is an automated method for efficient computer-to-computer communications—letting an advertiser use software to manage its account automatically. The AdWords API provides a function whereby an advertiser can retrieve its ads,... View Details
Keywords: by Benjamin G. Edelman; Advertising; Publishing
  • March 2024
  • Case

Nomad: A License to Bank

By: Paul A. Gompers and Pedro Levindo
In late 2023, Lucas Vargas, CEO and co-founder of Nomad, a fintech that offered financial services in the United States for Brazilian residents, had to decide what to do to ensure the company’s continued expansion. Nomad launched its first product, a U.S. digital bank... View Details
Keywords: Mergers and Acquisitions; Business Startups; Customer Satisfaction; Decision Making; Entrepreneurship; Banks and Banking; Initial Public Offering; Global Strategy; Growth and Development Strategy; Brands and Branding; Marketing Strategy; Product Launch; Organizational Culture; Going Public; Ownership Stake; Innovation and Invention; Strategic Planning; Business and Government Relations; Business and Stakeholder Relations; Risk and Uncertainty; Business Strategy; Competitive Advantage; Corporate Strategy; Diversification; Expansion; Vertical Integration; Leadership; Law; Banking Industry; Technology Industry; Service Industry; Brazil; United States; North America; Latin America
Citation
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Gompers, Paul A., and Pedro Levindo. "Nomad: A License to Bank." Harvard Business School Case 824-144, March 2024.
  • 01 Apr 1996
  • News

Stewards of the Seventh Generation

things to different people," says HBS assistant professor Forest L. Reinhardt, who teaches the MBA elective Business Management and the Natural Environment. "For example, many economists, in particular, take the view that harvesters of... View Details
Keywords: Marguerite Rigoglioso, Garry Emmons, Linda Goodspeed, and Elaine Gottlieb
  • 01 Apr 2002
  • News

Back in Business

to promote the growth of the city's economy, was asked by the city and state to take over management of these donations. In turn, an NYCP subsidiary, the New York City Investment Fund (NYCIF), took charge of... View Details
Keywords: 9/11; NYC; New York City; Government
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