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  • All HBS Web  (9,683)
    • People  (20)
    • News  (3,174)
    • Research  (5,039)
    • Events  (26)
    • Multimedia  (329)
  • Faculty Publications  (3,251)
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  • February 2000 (Revised October 2000)
  • Case

E-commerce at Williams-Sonoma

By: Rosabeth M. Kanter and Daniel Galvin
Describes Williams-Sonoma's development of a third channel of business on the Internet. Describes the strategies for managing changes in the organizational, operational, and technological structure of the company. The new e-commerce division confronts challenges posed... View Details
Keywords: Change Management; Internet and the Web; Trade; Corporate Strategy; Organizational Change and Adaptation; Operations; Information Technology; Technological Innovation; Information Technology Industry; Retail Industry; California
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Kanter, Rosabeth M., and Daniel Galvin. "E-commerce at Williams-Sonoma." Harvard Business School Case 300-086, February 2000. (Revised October 2000.)
  • 16 Oct 2018
  • Blog Post

A Pathway to Pursue Aspirations

While Mizuho Kanai (MBA 2018) was fulfilling her summer internship at NPR, her manager recommended that she read an HBS case study about how the Sesame Workshop CEO, Jeff Dunn (MBA 1981), was changing the institution. “I was blown away,” she says, “by how Jeff and his... View Details
Keywords: Nonprofit / Government
  • 22 Nov 2022
  • Blog Post

Leading in Tough Times: HBS Faculty member Amy C. Edmondson on Psychological Safety

Amy C. Edmondson, Novartis Professor of Leadership and Management at Harvard Business School, has long studied the performance of teams in the workplace. Her latest book is The Fearless Organization: Creating Psychological Safety in the... View Details
  • 04 Mar 2019
  • News

The Strategy Question at the Center of Lyft’s IPO

  • 27 Aug 2018
  • News

Tesla needs experienced automobile experts say former Medtronic Chairman

  • 15 Apr 2015
  • News

Starbucks Is Serving Up Full Foam in a Frothy Market

  • 18 Jun 2013
  • First Look

First Look: June 18

Business School Case 313-064 Milwaukee (B5): James Godsil, Co-Founder, Sweet Water Organics No description available. Purchase this case: http://hbr.org/search/313064-PDF-ENG Harvard View Details
Keywords: Anna Secino
  • September 2011 (Revised October 2014)
  • Supplement

Ganesh Natarajan: Leading Innovation and Organizational Change at Zensar (B)

By: Michael Tushman and David Kiron
After proposing a fourth business unit to help grow the market for Zensar's innovative technology, to be led by Dilip Ittyera, CEO Natarajan adopted a new organizational structure focused on industry verticals. View Details
Keywords: Growth and Development; Innovation Leadership; Organizational Change and Adaptation; Organizational Structure; Information Technology Industry
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Tushman, Michael, and David Kiron. "Ganesh Natarajan: Leading Innovation and Organizational Change at Zensar (B)." Harvard Business School Supplement 412-037, September 2011. (Revised October 2014.)
  • 11 Mar 2021
  • News

Leading with Heart

back. And it's been an extraordinary story—both in terms of culture, but also in terms of business results that I feel incredibly proud of and makes me even more optimistic for the future that lies ahead. Gulati: Do you see Panera coming... View Details
  • 25 Jul 2016
  • Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

the context matters. Corporate training is most effective when leadership has prepared the organization for change. Source: MonkeyBusinessImages Take the example of Swedish industrial conglomerate Cardo. The CEO commissioned a training... View Details
Keywords: by Roberta Holland; Education
  • 06 Aug 2012
  • Research & Ideas

Strategic Intelligence: Adapt or Die

Sometimes when John R. Wells, a professor of management practice at Harvard Business School, meets a senior manager from a successful company, he likes to ask the provocative question, "Is your company already dead?" In his more... View Details
Keywords: by Michael Blanding
  • February 2020 (Revised June 2020)
  • Background Note

China Commerce 2020

By: William R. Kerr, Daniel O'Connor and Nathaniel Schwalb
China's digital commerce platforms engage billions of consumers daily across a number of routine tasks from banking, retail purchases, travel, gaming, payments, and more. These platforms are the most sophisticated/informed and highest performing/capable in the world.... View Details
Keywords: Platforms; Strategy; Leadership; E-commerce; Digital Platforms; Retail Industry; Technology Industry; Consumer Products Industry; China
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Kerr, William R., Daniel O'Connor, and Nathaniel Schwalb. "China Commerce 2020." Harvard Business School Background Note 820-014, February 2020. (Revised June 2020.)
  • 19 Dec 2005
  • Research & Ideas

The Regional Slice of Your Global Strategy

Harvard Business School professor Pankaj Ghemawat has long argued that the best international strategy also includes recognition of differences in local markets. In the December 2005 issue of Harvard View Details
Keywords: by Pankaj Ghemawat
  • 09 Aug 2013
  • Research & Ideas

Read All About It: Digital CEO Buys Traditional Media!

that Bezos has shown in his leadership at Amazon, including constant commitment to the customer and a long-term approach to innovation, are good news for DC's paper of record. Three Ingredients For Success By: Bharat Anand Henry R. Byers Professor of View Details
Keywords: by Jim Aisner; Journalism & News; Publishing
  • 23 Apr 2020
  • Blog Post

Fireside Chats with Harvard Faculty: A COVID-19 Symposium

leading role in organizing the business community in the fight against COVID-19—will be the symposium’s keynote speaker. Perspectives on the COVID-19 Pandemic:  View Video Keynote Speaker Mr. Ken Chenault,... View Details
  • 18 May 2015
  • News

How Companies Are Getting Collaboration Wrong

  • 29 Sep 2020
  • News

Amtrak needs another bailout to stay afloat

  • 30 Jun 2019
  • News

Open-Plan Work Spaces Lower Productivity And Employee Morale

  • 14 Apr 2014
  • Research & Ideas

Difficulties for Women Bridging Racial, Generational, and Global Divides

ethnicity. This was the theme of the second annual Gender and Work Symposium, Relationships Among Women: Bridging Racial, Generational, and Global Divides, held April 3 and 4 at Harvard Business School. Participants included more than 100... View Details
Keywords: by Carmen Nobel
  • 14 Jul 2023
  • Blog Post

A Pathway to Pursue Aspirations

While Mizuho Kanai (MBA 2018) was fulfilling her summer internship at NPR, her manager recommended that she read an HBS case study about how the Sesame Workshop CEO, Jeff Dunn (MBA 1981), was changing the institution. “I was blown away,” she says, “by how Jeff and his... View Details
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