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  • Web

Adding a Social Dimension to Strategy - Institute For Strategy And Competitiveness

Adding a Social Dimension to Strategy Shared value opens up new needs, new markets, new value chain configurations, and new ways of thinking about the business. This creates new opportunities for strategic... View Details
  • 2024
  • Report

The Eco-Digital EraTM: The Dual Transition to a Sustainable and Digital Economy

By: Suraj Srinivasan, Andy Feinstein, Amol Khadikar, Jiani Zhang, Noémie Lauer, Hiral Shah, Sally Epstein, Jerome Buvat and Vaishnavee Ananth
Since the proliferation of smartphones and social media in the late 2000s, digital has captured an increasingly large portion of the economy. In this Capgemini Research Institute report, The Eco-Digital EraTM: The dual transition to a sustainable and... View Details
Keywords: Technology Adoption; Digital Transformation; Environmental Sustainability; Trends
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  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

lowest-cost finance processors provides a useful benchmark. The finance group must also provide standard, compliant reporting to shareholders, tax authorities, and regulators, so it would be sensible to benchmark the cost of these... View Details
Keywords: by Robert S. Kaplan; Service
  • 23 May 2018
  • Research & Ideas

How to Know If Your Neighborhood Is Being Gentrified

Luca says online platforms provide an exciting opportunity for planners and policymakers to tap into useful data that could inform both commercial development and residential housing decisions. “There’s a real View Details
Keywords: by Dina Gerdeman
  • Web

C. Roland Christensen - Christensen Center for Teaching & Learning

to him for their education. “What an opportunity it is,” he reflected in an interview, “to have the privilege of being a teacher, the greatest of all vocations, for it keeps us... View Details
  • 20 Jan 2022
  • Op-Ed

3 Steps to Help Companies Rebuild Trust During the Pandemic

to retrench and soften the piece. In the wake of such decisions, leaders are left needing to rebuild trust with a workforce that’s already been battered. Moreover, trust repair is an opportunity to rebuild... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 21 Nov 2019
  • Research & Ideas

Do TV Debates Sway Voters?

Or Ronald Reagan’s witty response to concerns about his age that arose in his 1984 debate with Walter Mondale: “I am not going to exploit, for political purposes, my opponent’s youth and inexperience.” The opportunity to speak directly to... View Details
Keywords: by Danielle Kost
  • Web

Student Research - Doctoral

Student Research Student Research Examining critical issues in management Featured Research Reputation Burning: Analyzing the Impact of Brand Sponsorship on Social Influencers By: Mengjie Cheng and Shunyuan Zhang 01 JUL 2025 | Management... View Details
  • July–August 2013
  • Article

Relaxing the Taboo on Telling Our Own Stories: Upholding Professional Distance and Personal Involvement

By: Michel Anteby
Scholars studying organizations are typically discouraged from telling, in print, their own stories. The expression "telling our own stories" is used as a proxy for field research projects that, in their written form, explicitly rely on a scholar's personal involvement... View Details
Keywords: Fieldwork; Research Practiced; Distance; Involvement; Taboo; Practice; Ethics; Education Industry
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  • November 2017
  • Teaching Note

Reinventing Best Buy

By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 716-455. On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales.... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Technology; Hardware; Information Technology; Internet; Mobile Technology; Online Technology; Search Technology; Software; Web; Web Sites; Wireless Technology; Resource Allocation; Computer Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Retail Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
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  • 18 Mar 2019
  • Research & Ideas

Stuck in Commuter Hell? You Can Still Be Productive

School Working Paper, Between Home and Work: Commuting as an Opportunity for Role Transitions. People with high levels of “work-family conflict": Workers often feel intense pressure from both their home and... View Details
Keywords: by Dina Gerdeman
  • 17 Jan 2011
  • Research & Ideas

Being the Boss

Nineteen years ago, Harvard Business School professor Linda A. Hill wrote the first edition of her book Becoming a Manager, detailing the experiences of several first-year supervisors who were making the... View Details
Keywords: by Carmen Nobel
  • Web

Leading in the Classroom - Christensen Center for Teaching & Learning

Providing Assessment & Feedback Sample Class The extensive preparation carried out by case method instructors prior to a class session culminates in the real-time discussion of the case. Implementing the teaching plan involves challenges... View Details
  • 02 Aug 2022
  • Research & Ideas

6 Strategies for Building Socially Responsible—and Profitable—Companies

A dozen years ago, Harvard Business School Professor George Serafeim wondered why some companies operated with an eye toward the greater good, while most did not. Back then, he always got the same response: Corporate leaders thought social and environmental practices... View Details
Keywords: by Lane Lambert
  • Web

For Organizations | Social Enterprise | Harvard Business School

Social Enterprise Executive Education programs, designed for nonprofit and social enterprise leaders. Develop the strategic knowledge, practical tools, and leadership skills you need to lead a thriving, high-performance organization. Other Learning View Details
  • 22 Sep 2021
  • Blog Post

Meet LASO: The HBS Latino Student Organization

sponsorship opportunities to companies to support our members. Now I’m honored to serve as one of our Co-Presidents helping unleash the amazing potential of an already... View Details
  • Web

New Venture Competition | Social Enterprise | Harvard Business School

Solara Sacerdote Grand Prize Winner, Social Enterprise Track, 2024 New Venture Competition 1_rwoq7e70 Trans Health HQ Sacerdote Runner-Up Prize Winner, Social Enterprise Track, 2024 New Venture Competition 1_fzd3exaa The Social Enterprise Track View Details
  • Research Summary

Overview

In industries characterized by extreme dynamism, complexity, and uncertainty, formal structure often “falls behind” actual work processes. The nature of work in these environments evolves continuously while formal structure can only do so at specific times in discrete... View Details
Keywords: Organizational Structure; Organizational Design; Organizational Identity; Identity Work; Strategy; Strategic Change; Collaboration; Cross-functional Integration; Cognition; Organizational Evolution; Organizational Alignment; Social Media
  • 06 Jan 2020
  • Research & Ideas

Motivate Your High Performers to Share Their Knowledge

Many employees fall into a rut. They do their jobs and respond to challenges in a set way to deliver stable results. But consistency can give way to performance gaps between a company’s high achievers and its weakest links. Fortunately, seeking help and adopting the... View Details
Keywords: by Michael Blanding
  • 02 Apr 2007
  • Lessons from the Classroom

Making the Move to General Manager

People achieve success in the early years of their career by specializing and becoming functional experts—in essence, they succeed by knowing more and more about less and less, says Benjamin C. Esty, chair View Details
Keywords: by Martha Lagace