Professional Service Firm - Publications - Faculty & Research

14 Feb 2017
First Look

First Look at New Research: February 14

list of the most eminent psychological scientists, provide a broad range of insightful perspectives. This book is essential reading for students, researchers, and professionals interested in learning about the development of the biggest... View Details

Keywords: Sean Silverthorne

30 Apr 2019
First Look

New Research and Ideas, April 30, 2019

Evidence from the Hospital Industry By: Dafny, Leemore S., Katherine Ho, and Robin S. Lee Abstract—We consider the effect of mergers between firms whose products are not viewed as direct substitutes for the same good or View Details

Keywords: Dina Gerdeman

01 Nov 2012
Research & Ideas

Book Excerpt: Judgment Calls

particular challenge the company faced was about selling its line of prestigious, professional beauty tools to chain drugstores—risking dilution of the brand, losing existing core customers, and taking on financial commitments way beyond... View Details

Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products

14 Dec 2009
Research & Ideas

Can Entrepreneurs Drive People Movers to Success?

exclusive right of way, typically an elevated guideway, though track can also be installed at or below ground level. A vehicle leaves when passengers are ready, and service is nonstop from origin to destination, with no intermediate stops... View Details

Keywords: by Martha Lagace; Transportation

01 Jan 2008
News

Anand G. Mahindra, MBA 1981

Mahindra. “From the corporate center, we provide services—financial skills and help with branding, for instance—and monitor the financial targets very closely, but we are essentially allowing professional executives to do their job.” To... View Details

24 Sep 2001
Research & Ideas

Why the Internet Doesn’t Change Everything

where rebels like Bishop Gaillot reside. There are pornography sites accessible to straitlaced Singaporeans, Liberian gambling dens, and secluded banking services run from the tiny island of Anguilla. There are networks of Burmese... View Details

Keywords: by Debora L. Spar

05 Sep 2012
What Do You Think?

Will Business Management Save US Health Care?

our system as if sickness is a necessity." There was little enthusiasm for requiring joint degrees in medicine and management. Kapil Kumar Sopory said that " some important aspects of good business management need to be practiced. These can be emphasized... View Details

Keywords: by Jim Heskett; Health

11 Jul 2013
News

Making Lives Better

course. "I think every parent whose child is diagnosed with autism becomes an advocate to some extent," she says. "Everyone goes to the walks, but there are a handful of people who want to take their professional training and use their... View Details

Keywords: Jill Radsken; autism; Personal Services; Personal Services; Personal Services; Personal Services

15 Jun 2021
News

Alumni Work to Reverse Bias Through Philanthropy

momentum for the NCF’s founding. Thomas, chairman and CEO of Rapid7, a cybersecurity and compliance solutions and services company, says that 19 founders launched the NCF, “but it could easily have been 100.” Among many Black and brown... View Details

Keywords: Deborah Blagg

01 Sep 2022
News

Your Family, Your Work, Your Way

ultimately interviewing hundreds of parents in the corporate sector, as well as in medicine, the military, nonprofits, education, performing arts, academia, and in frontline service jobs. In 2016, Dowling used her findings to launch... View Details

18 Apr 2011
News

Capitalism Meets Conservation

world-class team of expedition guides and professional chefs, and enjoy the comforts of home-away-from-home accommodations. Patagonia Sur works in concert with non-profit conservation agencies, including the Patagonia Sur Foundation, also... View Details

Keywords: Personal Services; Personal Services; Personal Services; Personal Services

04 Mar 2008
News

HBS Blogs

Insider, http://www.brandingstrategyinsider.com/ (multiple authors; archived since June 2006) MBA 1986H Jules Pieri, http://julespieri.wordpress.com/ (“musings on design, social networking, cultural anthropology, startups, the View Details

Keywords: Keith Larson; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services

08 Jul 2008
First Look

First Look: July 8, 2008

tail in action-reviewing sales data from Nielsen SoundScan, Nielsen VideoScan, the online music service Rhapsody, and the Australian DVD-by-mail service Quickflix. What she found may surprise you:... View Details

Keywords: Martha Lagace

12 Feb 2008
First Look

First Look: February 12, 2007

primarily occurred for firms covered by financial analysts. Where Do Transactions Come From? Modularity, Transactions, and the Boundaries of Firms Author:Carliss Y. Baldwin Periodical:Industrial and... View Details

Keywords: Martha Lagace

31 Mar 2023
Blog Post

How to Come Out at Work

outcomes with diverse perspectives and lived experiences. HBS students and alumni advise their peers to own what they uniquely bring to the table – from both your professional and personal experience. From there, you’ll create... View Details

01 Jun 2017
News

Life in Lockdown

a kitten dangling from a tree limb. One visit to Google kills that idea; there are already dozens of companies catering to premenstrual women. What about a service that can make a visit to an urgent care clinic more efficient and draw... View Details

Keywords: Jennifer Myers; photography by Chris Churchill

08 Aug 2017
First Look

First Look at Research and Ideas, August 8, 2017

we show that individuals who spend money on time-saving services report greater life satisfaction. A field experiment provides causal evidence that working adults report greater happiness after spending money on a time-saving purchase... View Details