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  • 2014
  • Teaching Note

Fine Harvest Restaurant Group

By: Clara X. Chen, Kenneth A. Merchant, Tatiana Sandino and Wim Van der Stede
The Fine Harvest Restaurant Group cases A and B examine a company's design of a new system to evaluate the performance (and determine the bonuses) for its restaurant managers. Fine Harvest had traditionally evaluated restaurant managers based on store margins and had... View Details
Keywords: Incentive Systems; Relative Performance Evaluation; Restaurant Industry; Accounting; Economics; Human Resources; Measurement and Metrics; Labor; Performance; Salesforce Management; Retail Industry; North and Central America
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  • December 2010 (Revised April 2013)
  • Case

Kepak and the Future of the Irish Beef Industry

By: David E. Bell, Damien P. McLoughlin and Mary Shelman
As Ireland's third largest beef processor, Kepak faces new opportunities as well as significant challenges from the collapse of the "Celtic Tiger." The government has identified food and agriculture as one way the country could significantly grow exports. However, the... View Details
Keywords: Animal-Based Agribusiness; Economic Sectors; Policy; Growth and Development Strategy; Marketing; Competition; Cooperation; Agriculture and Agribusiness Industry; Food and Beverage Industry; Republic of Ireland
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  • November 1996 (Revised March 1998)
  • Case

Vallourec's Venture into Metal Injection Molding

By: Clayton M. Christensen
Vallourec, a leading maker of seamless tubing, developed a radically new technology that used steel powders to create the tubes. To ensure a supply source, Vallourec ultimately had to acquire its supplier of metal powder, and then, to build the volume required to... View Details
Keywords: Technology; Business Model; Diversification; Innovation and Management; Manufacturing Industry
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  • November 2004 (Revised September 2019)
  • Background Note

The U.S. Health Club Industry in 2004

By: John R. Wells, Gabriel Ellsworth and Benjamin Weinstock
In 2004, the $16.8 billion U.S. health club industry continued its strong record of growth. There were almost 27,000 health clubs in the United States, up from 6,700 two decades earlier, and these clubs claimed 41 million members, over 14% of the U.S. population.... View Details
Keywords: Health Clubs; Fitness; Gyms; Chain; Weight Loss; Obesity; Exercise; Personal Training; Bally Total Fitness; 24 Hour Fitness; YMCA; Gold's Gym; Curves; Franchise; Franchising; Subscription; Promotional Sales; Promotions; Fixed Costs; Body; Accrual Accounting; Revenue Recognition; Buildings and Facilities; Business Growth and Maturation; Business Model; For-Profit Firms; Trends; Customers; Demographics; Age; Income; Private Equity; Financing and Loans; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Health; Nutrition; Business History; Employees; Retention; Human Capital; Working Conditions; Contracts; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Markets; Demand and Consumers; Supply and Industry; Industry Growth; Industry Structures; Operations; Service Operations; Franchise Ownership; Private Ownership; Public Ownership; Problems and Challenges; Sales; Salesforce Management; Situation or Environment; Opportunities; Nonprofit Organizations; Welfare; Sports; Strategy; Business Strategy; Competition; Competitive Strategy; Consolidation; Corporate Strategy; Customization and Personalization; Expansion; Segmentation; Hardware; Health Industry; United States
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  • Blog

Leading Successful Digital Transformation

efficiency of supply chains, and chat bots are used to cut the cost of call centers. While it is always good to reduce costs and improve efficiency, focusing solely on efficiency implicitly assumes that the current operations and business View Details
  • 03 Dec 2020
  • Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

Benioff has long espoused the need for a more equitable economic system and has stated that the current pandemic “is a tremendous opportunity for all CEOs and all businesses to really put their resources right out there and say, 'We're... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • Web

Global Business Course | HBS Online

and business on a global scale and prepare for the political, social, and economic factors driving change. 4 weeks 6-8 hours per week 4 modules Self-Paced with regular deadlines This course earns you a Certificate of Completion from HBS... View Details
  • 13 Nov 2006
  • Research & Ideas

Science Business: What Happened to Biotech?

sector has lost money during this period, new research shows. What went wrong? Professor Gary Pisano provides answers in the new book Science Business: The Promise, the Reality, and the Future of Biotech, in... View Details
Keywords: by Sean Silverthorne; Biotechnology
  • Web

Hawes Hall | About

Executive Education classrooms and was the School’s first new classroom built in 50 years. The building was constructed during the tenure of Dean Kim B. Clark, who advocated using technology to deepen the learning experience by bringing... View Details
  • September 2011 (Revised August 2015)
  • Case

ScoreBig

By: William A. Sahlman, Jeffrey Glass and Evan W. Richardson
The founding team at ScoreBig, an event ticketing company, is on the verge of a public launch of their product. The company has made great progress in negotiating access to tickets, designing its interface, and building a proprietary architecture. For consumers,... View Details
Keywords: Business Model; Marketing Strategy; Product Launch; Business Startups; Business Strategy; Corporate Finance; Entertainment and Recreation Industry
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  • 17 Sep 2009
  • Working Paper Summaries

Input Constraints and the Efficiency of Entry: Lessons from Cardiac Surgery

Keywords: by David M. Cutler, Robert S. Huckman & Jonathan T. Kolstad; Health
  • Web

Media Coverage - Managing the Future of Work

Media Coverage Media Coverage 04 Mar 2025 Business Insider A Report Card for Elon Re: Joseph Fuller 19 Feb 2025 The Project on Workforce Data and Technology in Action: Community Colleges Advancing Economic Mobility By: Joseph Fuller 19... View Details
  • 23 Aug 2021
  • Research & Ideas

Why White-Collar Crime Spiked in America After 9/11

country densely populated by Muslim residents, such as in Michigan, New Jersey, and New York, among other regions. The study suggests the agency put these areas under greater scrutiny due to the involvement... View Details
Keywords: by Jay Fitzgerald
  • Web

General Management Awards & Honors - Faculty & Research

Lifetime Achievement from the Second International Rendanheyi Model Forum sponsored by Haier Group and MLab Peter Tufano : Fellow of the Academy of Social Sciences (FAcSS). Deborah M. Winshel : Recipient of the HBS Club of View Details
  • Web

Our Team - Social Impact Collaboratory

with an emphasis on agricultural and financial management. He received a Ph.D. in economics from the Massachusetts Institute of Technology in 2005, where he was an NSF and Javits Fellow, and an A.B. in View Details
  • 01 Dec 2022
  • News

Singing to the Corn

many Plains tribes between 1858 and 1870 were nearly or entirely self-reliant through the sale of excess corn, until the United States government partitioned the land and established reservations. An economic View Details
Keywords: Julia Hanna; photographed by Vance Jacobs; Agriculture
  • 01 Sep 2023
  • News

History Matters

The stunning collapse of three high-profile banks in recent months—Silicon Valley Bank, Signature Bank, and First Republic Bank—churned up a host of headlines and fears: Are these signs of major instability? The first dominos to fall? In the second edition of their... View Details
Keywords: Jen McFarland Flint; Publishing Industries (except Internet); Information
  • Portrait Project

Nagi Otgonshar

vegetable plot As a child, I did not fully understand the economic struggles after the collapse of socialism in Mongolia. After the withdrawal of the Soviets from our country, we often lost electricity, food became scarce, and even my... View Details
  • 17 Sep 2013
  • First Look

First Look: September 17

investor expectations are strongly negatively correlated with model-based expected returns. The evidence is not consistent with rational expectations representative investor models of returns. September 2013 Management Science The Stock... View Details
Keywords: Sean Silverthorne
  • 23 Jul 2012
  • Research & Ideas

The Power of Conversational Leadership

Instead, they are adopting a conversational approach. In their new book, Talk, Inc.: How Trusted Leaders Use Conversation to Power Their Organizations, Groysberg and communication professional Michael Slind show how several global... View Details
Keywords: by Carmen Nobel