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21 Dec 2018
News

A Four-Point Plan for Teresa May

Two years post-Brexit vote, Britain’s Prime Minister is faced with the unenviable task of negotiating what the controversial plan will actually look like for her fellow citizens. In this New York Times opinion piece, HBS professor Deepak Malhotra offers a four-point... View Details

Career Coach

Rich Schneider

term career objectives, and tactics relating to individual firm recruiting and interviewing. For alumni, he utilizes his considerable professional and life experience to help individuals work through major transitions such as moving to a... View Details

Keywords: Consulting; Consumer Products; Health Care; Manufacturing; Sports

August 1999 (Revised September 1999)
Case

Double Dealmaking in the Browser Wars (A)

By: James K. Sebenius

Recounts two complex negotiations in which Netscape and Microsoft compete to win a browser contract with AOL--then later with KPMG. After reviewing the web and browser sectors, this case recounts AOL's dramatic negotiations with Netscape and with Microsoft over which... View Details

Keywords: Negotiation Process; Negotiation Tactics; Negotiation Deal; Web; Web Services Industry

October 1997 (Revised September 2000)
Case

Disney (A): From Disneyland to Disney World—Learning the Art of Land Assembly

By: Michael A. Wheeler and Georgia Levenson

Walt Disney is contemplating sites for a new theme park, building on the success of Disneyland in Anaheim. The focus is on Disney's strategy for land negotiation and acquisition, which is informed by his experience with the Anaheim park. View Details

Keywords: Negotiation Types; Negotiation Tactics; Acquisition; Tourism Industry; Entertainment and Recreation Industry; California

01 Jun 2002
News

HBS Students Negotiate a Victory

complete the third year of the four-year program. Describing the factors that contributed to their success, Chung credited tactics learned during the first year of studies in the classroom of HBS professor Max Bazerman, a negotiation... View Details

Keywords: Air Transportation; Transportation

17 Sep 2014
Sharpening Your Skills

Sharpen Your Negotiation Skills

No business skill may be as important to success as negotiation. We negotiate everything: agreements with partners and vendors, in-scope/out-of-scope parameters around important projects, and our own compensation and job responsibilities, to name just a few. If we... View Details

Keywords: by Sean Silverthorne

08 Apr 2002
Research & Ideas

How to Negotiate “Yes” Across Cultural Boundaries

Cultural differences can influence business negotiations in significant and unexpected ways, as many a hapless dealmaker has learned. In some cases, it's a matter of ignorance or blatant disrespect, as with the American salesman who presented a potential Saudi Arabian... View Details

Keywords: by James K. Sebenius

July 3, 2014
Comment

Comment on the Final Round of Iranian Nuclear Talks Before the Joint Plan of Action Expires (on July 20, 2014)

By: James K. Sebenius

As six months of talks soon end with wide gaps likely remaining on key issues, P5+1 and Iranian diplomats will undoubtedly cite some tangible progress, then argue for a six-month extension. This will likely become a pattern, with some version of the interim deal... View Details

Keywords: International Relations; Negotiation Tactics; Negotiation Deal; Iran; United States

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June 2002
Background Note

Complexity Theory and Negotiation

By: Michael A. Wheeler and Gillian Morris

This case highlights an application of current thoughts in complexity science to negotiation theory. It emphasizes a provocative approach that questions much of traditional negotiation research thus far. The case explains the roots of complexity science and some broad... View Details

Keywords: Complexity; Negotiation Tactics; Outcome or Result; Interpersonal Communication

January–February 2025
Article

What People Still Get Wrong About Negotiations: They Assume the Size of the Pie Is Fixed—and So Miss Opportunities to Create Value

By: Max H. Bazerman

Most executives leave value on the negotiating table, for two main reasons: First, many executives mistakenly believe that they’re negotiating over a fixed pie and that gains for one side necessarily mean losses for the other. Second, they focus exclusively on how to... View Details

Keywords: Negotiation Offer; Negotiation Tactics; Value; Communication; Trust

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April 1996
Case

Silver Lane Apartments

By: William J. Poorvu and John H. Vogel Jr.

Scott Johnson is a successful developer of single-family and multi-family housing who specializes in renovating and turning around poorly performing apartments in good locations. He plans to sell a 506-unit property for portfolio and estate planning purposes. This case... View Details

Keywords: Housing; Mortgages; Property; Negotiation Tactics; Real Estate Industry

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Web

Deals - Course Catalog

negotiators create and claim value through the setup, design, and tactical implementation of agreements; complexities that can arise through agency, asymmetric information, moral hazard, and adverse selection; structural, psychological,... View Details

Web

Scams | Information Technology

Scams There are various scams and tactics that cybercriminals use to target us everyday. Learn more about common tactics they may use and steps you can take to minimize your risk. Be alert for suspicious... View Details

15 Jun 2023
News

4 Examples of Business Negotiation Strategies

January 2002 (Revised March 2002)
Case

Intuitive Surgical - Negotiating the Deal

By: Jay O. Light and Anthony Massaro

Two cofounders of a company enter into a negotiation to set the terms of a start-up in the field of laparoscopic surgery. View Details

Keywords: Negotiation Tactics; Negotiation Style; Negotiation Deal; Health Care and Treatment; Business Startups; Health Industry

April 1996 (Revised August 2005)
Case

Jedi Bank

By: William J. Poorvu and John H. Vogel Jr.

Major Insurance Co. is a $15 billion insurance company that is an active, multi-family mortgage leader. This case is part of a negotiation game simulation that also includes Sunshine Villas, Silver Lane Apartments, and Jason Bosworth. View Details

Keywords: Mortgages; Interest Rates; Financing and Loans; Property; Negotiation Tactics; Management; Real Estate Industry; Banking Industry

Web

Protecting Yourself Against Phishing | Information Technology

should never ask you for your password or other personal information by an email. Common Phishing Tactics Phishers are getting smarter. While there are still some who give themselves away by using bad grammar or spelling, this is not... View Details

01 Jun 2010
News

Faculty Research Online

Sharpening Your Skills: Successful Negotiation Can you outnegotiate Wal-Mart? Can women overcome gender stereotypes to win equitable pay? A compendium of recent research from HBS looks at important factors to consider before sitting down at the bargaining table. See... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

March 1998
Case

Bumper Acquisition (B), A

By: James K. Sebenius and David T. Kotchen

Picks up the negotiation between Thermo-Impact and Medallion Capital where the (A1) and A2) cases leave off. The companies began talks in 1995 when Medallion offered to buy Thermo-Impact. This case brings the negotiation through May 1996. Students view developments... View Details

Keywords: Negotiation Process; Negotiation Tactics; Negotiation Participants; Decision Making; Entrepreneurship; Manufacturing Industry; Auto Industry; Illinois