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  • 01 Dec 2020
  • News

New Releases: Alumni and Faculty Books

Alumni Books Smarter Together: How Communities Are Shaping the Next Revolution in Business By Rob Bernshteyn (MBA 2001) Greenleaf Book Group Press Driving value today requires information. Lots of information. Most of us are becoming good... View Details
Keywords: Margie Kelley
  • 23 Dec 2008
  • First Look

First Look: December 23, 2008

monetary incentive to join the company more quickly than originally planned. The case provides an opportunity to analyze negotiation strategy and the importance of emotional intelligence and effective interpersonal View Details
Keywords: Martha Lagace
  • 01 Sep 2024
  • News

Next Level

angle, and they just need to turn it.” Her direct communication style has worked for all kinds of problems faced in business, from a technical issue to an interpersonal one. When she joined Microsoft in... View Details
Keywords: Maggie Mertens; photos by Cameron Karsten; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • November 2017
  • Teaching Note

Tencent

By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 718-426. Tencent had undergone many transformations since it was founded in 1998 as a simple messaging service. In 2017, it was the largest online games provider in China with a wide range of game types, China’s largest social networking... View Details
Keywords: Tencent; Tencent Holdings; WeChat; Social Networking; Social Networks; Gaming; Gaming Industry; Video Games; Computer Games; Mobile Gaming; Portals; Payments; Mobile Payments; O2O; Online-to-offline; E-commerce; Messaging; Subscription Model; Freemium; Mobile App Industry; Smartphone; PC; Monetization Strategy; Antitrust; Streaming; Cloud Computing; Artificial Intelligence; Big Data; Alibaba; Facebook; JD.com; Tesla; Bundling; Synergies; Digital Strategy; Imitation; Licensing; Agility; Entry Barriers; Online Platforms; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Conglomerates; Business Growth and Maturation; Business Organization; For-Profit Firms; Joint Ventures; Restructuring; Communication Technology; Blogs; Interactive Communication; Interpersonal Communication; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Investment; Investment Portfolio; Price; Revenue; Geographic Scope; Cross-Cultural and Cross-Border Issues; Global Strategy; Multinational Firms and Management; Globalized Markets and Industries; Business History; Innovation Strategy; Technological Innovation; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Product Positioning; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Industry Growth; Monopoly; Media; Distribution Channels; Service Delivery; Organizational Change and Adaptation; Organizational Structure; Public Ownership; Problems and Challenges; Business and Government Relations; Groups and Teams; Networks; Opportunities; Social and Collaborative Networks; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Cooperation; Corporate Strategy; Diversification; Expansion; Horizontal Integration; Vertical Integration; Information Technology; Internet and the Web; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Value Creation; Emerging Markets; Product Development; Segmentation; Business Units; Communication; Profit; Communications Industry; Communications Industry; Communications Industry; Communications Industry; Communications Industry; Communications Industry; Communications Industry; Communications Industry; Communications Industry; Communications Industry; Communications Industry; Communications Industry; Communications Industry; Asia; China; Canton (province, China)
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  • 05 Dec 2017
  • First Look

First Look at New Research and Ideas, December 5, 2017

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53537 in press Personality and Social Psychology Bulletin Advice Giving: A Subtle Pathway to Power By: Schaerer, M., L.P. Tost, L. Huang, F. Gino, and R.P. Larrick Abstract—We propose that View Details
Keywords: Sean Silverthorne
  • 19 Mar 2006
  • Research & Ideas

Do I Dare Say Something?

As every company knows, employees are its greatest resource. It's more than a shame, then, that many workers are either not encouraged or afraid to speak up and communicate ideas at work. Employers are losing valuable knowledge and... View Details
Keywords: by Sarah Jane Gilbert
  • 14 Aug 2018
  • First Look

First Look at New Research and Ideas, August 14, 2018

economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule, or intimidate. Not every idea is good, and yes there are stupid... View Details
Keywords: by Sean Silverthorne
  • 03 Feb 2015
  • First Look

First Look: February 3

drive this reaction. February 2015 Perspectives on Psychological Science When Does Familiarity Promote Versus Undermine Interpersonal Attraction? A Proposed Integrative Model from Erstwhile Adversaries By: Finkel, Eli J., Michael I.... View Details
Keywords: Sean Silverthorne
  • 14 Feb 2012
  • First Look

First Look: February 14

dynamic groups, don't learn naturally. I outline the factors that prevent them from doing so, such as interpersonal fear, irrational beliefs about failure, groupthink, problematic power dynamics, and information hoarding. With Teaming,... View Details
Keywords: Carmen Nobel
  • 16 Apr 2013
  • First Look

First Look: April 16

publicly traded real estate investment trust (REIT) to her fellow board members and company management. The case explores interpersonal communications, influencing one's peers, leadership style, and board dynamics. The case also... View Details
Keywords: Sean Silverthorne
  • 10 Mar 2015
  • First Look

First Look: March 10

and then go further to consider ways the domain of innovation itself has changed. We suggest that because of fundamental shifts in communication and information processing costs and the increasing modularity of products and services, the... View Details
Keywords: Carmen Nobel
  • 22 Mar 2011
  • First Look

First Look: March 22

insulted because he is given a monetary incentive to join the company more quickly than originally planned. The case provides an opportunity to analyze negotiation strategy and the importance of emotional intelligence and effective View Details
Keywords: Sean Silverthorne
  • 10 Oct 2007
  • First Look

First Look: First Look: October 10

improve social and environmental conditions in the communities in which they do business. Whereas firms once might have been able to prosper by concerning themselves almost exclusively with financial results, most now find it at least... View Details
Keywords: Martha Lagace
  • 06 Sep 2016
  • First Look

September 6, 2016

that humor plays a fundamental role in shaping interpersonal perceptions and hierarchies within groups. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51589 September 2016 Harvard Business Review Know Your Customers'... View Details
Keywords: Carmen Nobel
  • Web

2018 Symposium - Race, Gender & Equity

strategic planning, advancing institutional effectiveness, serving as liaison to Human Resources, and leading diversity-focused community engagement and campus-wide initiatives. As a member of the Vice Chancellor's leadership team, she... View Details
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

from initiating and smoothing communication to establishing long-lasting relationships and mutual trust, and from bargaining and drafting agreements to securing their implementation. Chinese negotiators can be at once warm hosts and... View Details
Keywords: Martha Lagace
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

environment while creating urban living capacity by combining low carbon and resource-efficient development with the use of information and communication technologies (ICT) to better manage complex urban systems. Download the paper:... View Details
Keywords: Sean Silverthorne
  • 28 Feb 2012
  • First Look

First Look: Feb. 28

understanding of their distant colleagues, while reflected knowledge promoted feelings of being understood. We discuss implications of reflected knowledge to theories of trust and interpersonal dynamics in globally distributed... View Details
Keywords: Sean Silverthorne
  • 22 Apr 2008
  • First Look

First Look: April 22, 2008

the company had lost its "human touch" in the process of professionalizing and modernizing to capitalize on the fantastic market opportunities that had opened up in Spain. Some felt that the work was now too structured and View Details
Keywords: Martha Lagace
  • 01 Sep 2018
  • News

September 2018 Alumni and Faculty Books

Golden Antelope Press This collection of 21 stories is organized into five sections, each with stories loosely focused on a particular place, time, and set of characters. The Blue Heron Lake stories follow a community of Latino workers... View Details