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  • 11 Jul 2016
  • HBS Case

Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities

pieces with irregular shapes. “One of the things that we’ve done historically in human resource management is, we’ve asked people to trim away the parts of themselves that are irregularly shaped, and then we ask them to plug themselves... View Details
Keywords: by Roberta Holland; Technology
  • 08 Apr 2019
  • Sharpening Your Skills

The Life of Luxury and How to Sell It

maker better off emphasizing performance over luxury? Are luxury and sustainability mutually exclusive? And just what is the “new aspirational lifestyle?” Here is what they found. A Good Place to Start The ‘Luxury Prime’: How Luxury Changes People What effect does... View Details
Keywords: by Sean Silverthorne; Auto; Retail; Fashion
  • 25 Nov 2019
  • Research & Ideas

When Your Passion Works Against You

There’s a time and a place for it,” says Harvard Business School Assistant Professor Jon M. Jachimowicz. “It can even be dangerous if you’re not careful about when, how, and to whom you express passion.” Passion can be intoxicating When an employee expresses passion... View Details
Keywords: by Dina Gerdeman
  • Web

Advisory Board - Entrepreneurship

entrepreneurship, branding, and innovation expertise. Bluemercury’s innovative retailing and human resource model has been the topic of numerous books, including Shopping: Why We Love it and How Retailers Can Create the Ultimate Customer... View Details
  • 07 Apr 2023
  • Research & Ideas

When Celebrity ‘Crypto-Influencers’ Rake in Cash, Investors Lose Big

disclosing compensation. Despite these concerns, more research is needed to determine the overall value of crypto influencers’ investment advice on social media, they write. Some top influencers in the space, such as Coinbase CEO Brian Armstrong and Alex Gladstein of... View Details
Keywords: by Kristen Senz
  • 01 Sep 2021
  • What Do You Think?

Can We Train for Trust?

can trust? Can we train for trust? What do you think? Share your thoughts in the comments below. References: Stephen M. R. Covey with Rebecca R. Merrill, The Speed of Trust: The One Thing That Changes Everything (New York: Simon & Schuster, 2006). Deloitte, 2017... View Details
Keywords: by James Heskett
  • 06 Nov 2012
  • First Look

First Look: November 6

form alone (human vs. dog) while animacy becomes an additional organizational priority in later face-processing regions: the lateral fusiform gyri (latFG) and right superior temporal sulcus. Additionally, patterns evoked by View Details
Keywords: Sean Silverthorne
  • 17 Feb 2022
  • Book

When Employees Feel a Sense of Purpose, Companies Succeed

an organizational purpose—or, frankly, with anything related to their jobs—if they’re holding back important parts of their identities or personalities. “Who are those people who can’t wait to leave work every day, who are leaving right... View Details
Keywords: by Ranjay Gulati
  • 22 Oct 2019
  • Research & Ideas

Use Artificial Intelligence to Set Sales Targets That Motivate

Setting the right sales targets for employees is a difficult balancing act, with long-term consequences on growth and morale. Setting a target too low, making it easily achievable, might cause an an employee to not put in the effort.... View Details
Keywords: by Michael Blanding
  • Article

Strong Leadership and Teamwork Drive Culture and Performance Change: Ohio State University Medical Center 2000–2006

By: Leonard A. Schlesinger, Fred Sanfilippo, Neeli Bendapudi and Anthony Rucci

Several characteristics of academic health centers have the potential to create high levels of internal conflict and misalignment that can pose significant leadership challenges.

In September 2000, the positions of Ohio State University (OSU) senior vice... View Details

Keywords: Employee Relationship Management; Customer Value and Value Chain; Organizational Structure; Performance Improvement; Customer Satisfaction; Organizational Change and Adaptation; Leading Change; Service Delivery; Satisfaction; Health Care and Treatment; Health Industry; Ohio
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  • March 2020 (Revised August 2020)
  • Case

Culture at Google

By: Nien-hê Hsieh, Amy Klopfenstein and Sarah Mehta
Beginning in 2017, technology (tech) company Google faced a series of employee-relations issues that threatened its unique culture of innovation and open communication. Issues included protests surrounding Google’s contracts with the U.S. government, restrictions of... View Details
Keywords: Human Resources; Employee Relationship Management; Recruitment; Retention; Resignation and Termination; Labor; Working Conditions; Employment; Labor Unions; Wages; Law; Lawsuits and Litigation; Rights; Ethics; Values and Beliefs; Fairness; Organizations; Organizational Culture; Mission and Purpose; Social Psychology; Attitudes; Behavior; Conflict Management; Trust; Motivation and Incentives; Prejudice and Bias; Power and Influence; Information Technology; Internet and the Web; Information Infrastructure; Society; Social Issues; Culture; Civil Society or Community; Demographics; Diversity; Ethnicity; Gender; Race; Technology Industry; North and Central America; United States; California
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  • 09 Aug 2011
  • First Look

First Look: August 9

answers—and more often about asking the right questions. The challenge lies in being able to step back, reflect, and ask the key questions that are critical to your performance and your organization's effectiveness. In What to Ask the... View Details
Keywords: Sean Silverthorne
  • Web

Teacher Profiles - Case Method Project

Devon, PA Subjects: Human Rights & Social Justice, Entrepreneurship & Technology, Economics, Business Ethics CA Jennifer Walker Colony High School Ontario, CA FL Jordan Walker Lincoln High School (FL)... View Details
  • 21 Sep 2020
  • Research & Ideas

Are You Sabotaging Your Own Company?

locks, clogging toilets, messing with machinery, and slashing tires. Today, 76 years after the manual was written, cybersecurity breaches likely represent the most dreaded act of outside obstruction many companies face, Thomke notes. But the manual’s second method of... View Details
Keywords: by Dina Gerdeman
  • Web

Dean Srikant Datar Statements & Speeches | About

institution whose motto, Veritas, impels us to seek truth, it is incumbent upon us to acknowledge and understand the ways that Harvard’s strength today was built on human subjugation and the systems—including business—that perpetuated it.... View Details
  • 13 Jul 2020
  • Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

Ken Frazier right now? Ken Frazier: I have to tell you, it is incredibly hectic. The good news is my family is well. My children are well, my spouse is well. We had our 35th anniversary dinner last night. All of that is good, but I'm... View Details
Keywords: by Staff; Pharmaceutical
  • 06 Dec 2011
  • First Look

First Look: Dec. 6

that escalate anxiety in high achievers and the unproductive behaviors you turn to for relief. Then adopt practices that give you the courage to "do the right things poorly" before "doing the View Details
Keywords: Sean Silverthorne
  • 14 Sep 2021
  • Blog Post

Top 5 Myths About HBS

environment. And it's necessary, because the way that we teach is very much like a Socratic method, where you really do need to learn from each other as opposed to fighting for the right answer. Chad: There's a tradition at HBS called... View Details
  • 21 Feb 2023
  • Research & Ideas

Are Your Employees Passing Up Incentives? Try Promoting the Programs More

notice and take action, according to the research, published September in Organizational Behavior and Human Decision Processes. The study could provide an incentive of its own for businesses looking to attract and retain talent amid a... View Details
Keywords: by Scott Van Voorhis
  • 22 Apr 2022
  • Research & Ideas

Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance

National Bureau of Economic Research. The paper was written by Cullen, Will Dobbie of Harvard Kennedy School, and Mitchell Hoffman of the University of Toronto. “There are a lot of companies willing to give workers with criminal pasts a second chance under the View Details
Keywords: by Jay Fitzgerald