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  • All HBS Web  (10,131)
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  • 1996
  • Working Paper

'A Matter of Trust': Effects of Communication on the Efficiency and Distribution of Outcomes

By: Kathleen L. McGinn, Joseph Moag and Max Bazerman
Citation
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McGinn, Kathleen L., Joseph Moag, and Max Bazerman. "'A Matter of Trust': Effects of Communication on the Efficiency and Distribution of Outcomes." Harvard Business School Working Paper, No. 96-059, April 1996.
  • 2022
  • Chapter

Sustainability Science and Corporate Cleanup in Community Fields: The Translation, Resistance and Integration Process Model

By: P. Devereaux Jennings, Maggie Cascadden and Andrew J. Hoffman
Both practically and theoretically, the sustainability science and corporate operation perspectives often diverge. Overcoming this divergence requires some degree of engagement with organizational field members; not just negotiation, but on-the-ground process work to... View Details
Keywords: Environmental Sustainability; Business Processes; Science-Based Business; Research
Citation
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Jennings, P. Devereaux, Maggie Cascadden, and Andrew J. Hoffman. "Sustainability Science and Corporate Cleanup in Community Fields: The Translation, Resistance and Integration Process Model." Chap. 12 in Handbook on the Business of Sustainability: The Organization, Implementation, and Practice of Sustainable Growth, edited by Gerard George, Martine Haas, Havovi Joshi, Anita McGahan, and Paul Tracey, 214–231. Edward Elgar Publishing, 2022.
  • November 1, 2019
  • Article

Companies Think They Want New Ideas. But They Don’t Act Like It

By: Rosabeth Moss Kanter
Leaders say that they want more innovation. But then they trap themselves and their associates inside the structures that keep them stuck–inside the building, so to speak, where ideas get stale fast. That’s dangerous in a world of disruption and change. View Details
Keywords: Silos; Community; Innovation and Invention; Leadership; Change; Perspective; Learning; Attitudes
Citation
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Kanter, Rosabeth Moss. "Companies Think They Want New Ideas. But They Don’t Act Like It." Wall Street Journal (online) (November 1, 2019).
  • March 2016
  • Teaching Note

Advanced Leadership Pathways: Tom Santel and a Community Based Approach to Early Childhood Health

By: Rosabeth M. Kanter and Ai-Ling Jamila Malone
Citation
Related
Kanter, Rosabeth M., and Ai-Ling Jamila Malone. "Advanced Leadership Pathways: Tom Santel and a Community Based Approach to Early Childhood Health." Harvard Business School Teaching Note 316-063, March 2016.
  • 13 Nov 2005 - 16 Nov 2005
  • Conference Presentation

Private Benefit from Public Good? Startup Strategies for Participation in an Open Standards Community

Keywords: Business Startups; Strategy; Standards
Citation
Related
Fleming, Lee. "Private Benefit from Public Good? Startup Strategies for Participation in an Open Standards Community." Paper presented at the INFORMS Annual Meeting, November 13–16, 2005.
  • December 21, 2021
  • Article

How to Become a Better Listener

By: Robin Abrahams and Boris Groysberg
Listening is a skill that’s vitally important, sadly undertaught, and physically and mentally taxing. In the aftermath of COVID-19, particularly with the shift to remote work and the red-hot job market, it’s never been more important—or more difficult—for leaders to be... View Details
Keywords: Listening; Nonverbal Communication; Communication; Competency and Skills; Performance Improvement
Citation
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Abrahams, Robin, and Boris Groysberg. "How to Become a Better Listener." Harvard Business Review Digital Articles (December 21, 2021).
  • April 1984
  • Teaching Note

Founding of the European Economic Community & Germany (A): The Rebirth of an Economy, Teaching Note

By: Bruce R. Scott
Keywords: Trade; Germany; European Union
Citation
Related
Scott, Bruce R. "Founding of the European Economic Community & Germany (A): The Rebirth of an Economy, Teaching Note." Harvard Business School Teaching Note 384-055, April 1984.
  • Article

What's in a Name? Understanding the Interplay Between Titles, Content, and Communities in Social Media

By: Himabindu Lakkaraju, Julian McAuley and Jure Leskovec
Citation
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Lakkaraju, Himabindu, Julian McAuley, and Jure Leskovec. "What's in a Name? Understanding the Interplay Between Titles, Content, and Communities in Social Media." Proceedings of the International AAAI Conference on Weblogs and Social Media 7th (2013).
  • 2006
  • Working Paper

The Business of Free Software: Enterprise Incentives, Investment, and Motivation in the Open Source Community

By: Marco Iansiti and Gregory L. Richards
Citation
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Iansiti, Marco, and Gregory L. Richards. "The Business of Free Software: Enterprise Incentives, Investment, and Motivation in the Open Source Community." Harvard Business School Working Paper, No. 07-028, November 2006.
  • February 2017 (Revised August 2018)
  • Case

Sarah Powers at Automated Precision Products

By: Jeffrey T. Polzer, Michael Norris, Julia Kelley and Kristina Tobio
In 2017, Sarah Powers, VP of Sales at an automation hardware firm, is trying to understand why some members of her sales team have been underperforming. She is tasked with analyzing her firm’s email and calendar data to try to find relationships between communications... View Details
Keywords: People Analytics; Sales Attainment; Communication Networks; Data; Human Resources; Business Processes; Sales; Communication; Analytics and Data Science; Analysis; Industrial Products Industry; Manufacturing Industry; United States
Citation
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Polzer, Jeffrey T., Michael Norris, Julia Kelley, and Kristina Tobio. "Sarah Powers at Automated Precision Products." Harvard Business School Case 417-072, February 2017. (Revised August 2018.)
  • 2002
  • Report

Integrate to Innovate: The Determinants of Success in Developing and Deploying New Services in the Communications Industry

By: Michael Raynor and C. M. Christensen
Keywords: Integration; Innovation and Management; Service Operations; Success; Communications Industry
Citation
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Raynor, Michael, and C. M. Christensen. "Integrate to Innovate: The Determinants of Success in Developing and Deploying New Services in the Communications Industry." Report Series, Deloitte Research, May 2002.
  • Editorial

Zeroing Out on zero-COVID

By: William C. Kirby
China’s culture reveres science, yet operates under a government that often defines what “science” is and is not. China’s “zero-COVID” policy has created a bifurcated scientific community that threatens international collaboration in science and technology. A... View Details
Keywords: COVID; Scientific Community; World Health Organization; Pseudoscience; Governance; Government and Politics; Health; Research and Development; Social Media; China
Citation
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Kirby, William C. "Zeroing Out on zero-COVID." Science 376, no. 6597 (June 2, 2022): 1026.
  • 15 Dec 2006
  • Working Paper Summaries

The Business of Free Software: Enterprise Incentives, Investment, and Motivation in the Open Source Community

Keywords: by Marco Iansiti & Gregory L. Richards; Video Game; Web Services
  • June 2015 (Revised August 2016)
  • Case

Qualcomm Inc., 2009-2015

By: David B. Yoffie
In the years after 2009, Qualcomm navigated the wireless industry's transition from 3G to 4G, retaining its technological leadership and experiencing dramatic growth in revenue and profit. In March 2014, Qualcomm appointed a new CEO, Steve Mollenkopf, who had to... View Details
Keywords: Communication Technologies; Technology; Wireless Technologies; Mobile and Wireless Technology; Strategy; Communication Technology; Competitive Strategy; Change Management; Electronics Industry; Telecommunications Industry; California
Citation
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Yoffie, David B. "Qualcomm Inc., 2009-2015." Harvard Business School Case 715-467, June 2015. (Revised August 2016.)
  • November–December 2012
  • Article

Toward a Theory of Extended Contact: The Incentives and Opportunities for Bridging Across Network Communities

By: Maxim Sytch, Adam Tatarynowicz and Ranjay Gulati
This study investigates the determinants of bridging ties within networks of interconnected firms. Bridging ties are defined as nonredundant connections between firms located in different network communities. We highlight how firms can enter into these relationships... View Details
Keywords: Motivation and Incentives; Opportunities
Citation
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Sytch, Maxim, Adam Tatarynowicz, and Ranjay Gulati. "Toward a Theory of Extended Contact: The Incentives and Opportunities for Bridging Across Network Communities." Organization Science 23, no. 6 (November–December 2012): 1658–1681.
  • 2014
  • Article

Where Global and Virtual Meet: The Value of Examining the Intersection of These Elements in Twenty-First-Century Teams

By: Cristina B. Gibson, Laura Huang, Bradley L. Kirkman and Debra L. Shapiro
We review prior research that has examined virtuality in teams (e.g., pertaining to the use of electronic media) or the global nature of teams (e.g., national and cultural differences), demonstrating that very few scholars have examined both simultaneously. Given that... View Details
Keywords: Global Virtual Teams; Cultural Diversity; Electronic Communication; Computer-mediated Communication; Groups and Teams; Global Range; Cross-Cultural and Cross-Border Issues; Interactive Communication
Citation
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Related
Gibson, Cristina B., Laura Huang, Bradley L. Kirkman, and Debra L. Shapiro. "Where Global and Virtual Meet: The Value of Examining the Intersection of These Elements in Twenty-First-Century Teams." Annual Review of Organizational Psychology and Organizational Behavior 1 (2014): 217–244.
  • September 2024 (Revised November 2024)
  • Case

Moss & Associates: 'Empower to Create the Exceptional'

By: Boris Groysberg and Sarah L. Abbott
In 2023, Moss & Associates, a Fort Lauderdale-based general contractor, celebrated its 20th anniversary. The business was founded by Bob Moss and his sons, Chad and Scott. The company had grown to 3,800 employees generating over $3 billion in revenues via two business... View Details
Keywords: Solar; Growth; Community; Organizational Culture; Family Business; Growth Management; Construction Industry; United States
Citation
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Groysberg, Boris, and Sarah L. Abbott. "Moss & Associates: 'Empower to Create the Exceptional'." Harvard Business School Case 425-006, September 2024. (Revised November 2024.)
  • November 2017 (Revised September 2020)
  • Supplement

Miami's Tech Future (D): Developing New Leadership

By: Rosabeth Moss Kanter
Traditional establishment leadership of Miami is increasingly challenged by a rising millennial generation that is more diverse and brings more innovative and entrepreneurial “outside-the-building” approaches, including impatience for change. Leadership succession is... View Details
Keywords: Leaders; Civic Innovation; Change; Change Leadership; Startup; Scaling And Growth; Jurisdictional Disputes; Communication; Community Impact; Community Relations; Leading Change; Leadership; Diversity; Demographics; Entrepreneurship; Business and Community Relations; Miami; Florida
Citation
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Related
Kanter, Rosabeth Moss. "Miami's Tech Future (D): Developing New Leadership." Harvard Business School Supplement 318-036, November 2017. (Revised September 2020.)
  • December 1999
  • Article

The Effects of Physical Distance and Response Latency on Persuasion in Computer-mediated Communication and Human-computer Interaction

By: Youngme Moon
Keywords: Information Technology; Communication
Citation
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Related
Moon, Youngme. "The Effects of Physical Distance and Response Latency on Persuasion in Computer-mediated Communication and Human-computer Interaction." Journal of Experimental Psychology: Applied 5, no. 4 (December 1999): 379–392.
  • 18 Apr 2016 - 19 Apr 2016
  • Other Presentation

Creating Shared Value in Health Care

By: Michael E. Porter
The overall purpose of the conference was to inspire CEOs to become more aware of their public health footprint, how they can improve the sustainability of their products and health of their workforce and their untapped power to influence change and progress in the... View Details
Keywords: Society; Health Care; Community Impact; Shared Value; Value Creation; Organizations; Civil Society or Community; Health Care and Treatment; Business and Community Relations
Citation
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Related
Porter, Michael E. "Creating Shared Value in Health Care." Building a Culture of Health: A New Imperative for Business, Harvard Business School and Robert Wood Johnson Foundation, Boston, MA, April 18–19, 2016.
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