communications - Publications - Faculty & Research

2001
Book

Communications Policy in Transition: The Internet and Beyond

By: Benjamin M. Compaine and Shane Greenstein

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January 1991
Teaching Note

MCI Communications Corp.: National Accounts Program, Teaching Note

By: Frank V. Cespedes

Keywords: Telecommunications Industry

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January – February 2012
Article

How Managers Use Multiple Media: Discrepant Events, Power, and Timing in Redundant Communication

By: Paul Leonardi, Tsedal Neeley and Elizabeth M. Gerber

Several recent studies have found that managers engage in redundant communication; that is, they send the same message to the same recipient through two or more unique media sequentially. Given how busy most managers are, and how much information their subordinates... View Details

Keywords: Communication; Media; Information; Groups and Teams; Projects; Management Style; Power and Influence; Motivation and Incentives; Technology

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June 1998 (Revised December 2006)
Case

Clear Communications Ltd. vs. Telecom Corporation of New Zealand Ltd. (A)

By: Willis M. Emmons III and Martin Calles

Features the challenges facing an entrant in the New Zealand telecommunications market during the period 1989-1994. Clear Communications Ltd. (CCL), a joint venture owned by Bell Canada, MCI, New Zealand Television Corp., and Todd Companies, begins offering long... View Details

Keywords: Market Entry and Exit; Competition; Emerging Markets; Privatization; Monopoly; Mobile and Wireless Technology; Corporate Strategy; Business or Company Management; Expansion; Law; Telecommunications Industry; New Zealand

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2005
Book

Gifts of Time and Money: The Role of Charity in America's Communities

By: Arthur C. Brooks

Policymakers, civic leaders, and scholars have increasingly focused their attention over the last decade-and-a-half on the importance of voluntary participation in civil society. From George H. W. Bush's Thousand Points of Light to Bill Clinton's AmeriCorps to George... View Details

Keywords: Volunteering; Philanthropy and Charitable Giving; Society; United States

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28 Mar 2022

A Conversation about the Military Community at HBS

Tune in on Monday, March 28th at 8pm ET for a conversation about the military community at HBS with Professor Jim Matheson and current students from the Military. The students will share their backgrounds and path to HBS, provide tips for... View Details

24 Apr 2014
News

Responsibility to set a good example in the community

Paul E. Viera, Jr. (MBA 1985), CEO of Earnest Partners LLC, talks about the importance of setting a good example and the value of his HBS alumni network. (Published April 2014) View Details

10 Jul 2000
Research & Ideas

Cable TV: From Community Antennas to Wired Cities

advertising-supported television broadcasters. Movie studios, afraid of alienating theater owners and broadcasters, their largest customers, generally were unwilling to provide pay TV operators with programming. The Federal Communications... View Details

Keywords: by Thomas R. Eisenmann; Media & Broadcasting; Consumer Products; Entertainment & Recreation

2022
Working Paper

Communicating Corporate Culture in Labor Markets: Evidence from Job Postings

By: Joseph Pacelli, Tianshuo Shi and Yuan Zou

We examine how firms craft their job postings to convey information about their culture and whether doing so helps attract employees. We utilize state-of-the-art machine learning methods to develop a comprehensive dictionary of key corporate values across the near... View Details

Keywords: Corporate Culture Significance; Labor Markets; Disclosure; Organizational Culture; Recruitment; Talent and Talent Management

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18 Apr 2023
Blog Post

HBS Students and Alumni Fostering a Supportive Community

recommendations, and after the cofounders graduated, Mbanusi continued their work as a copresident. One notable outcome was the creation of the First-Generation Students Club, which aims to foster a supportive community where... View Details

April 1990
Case

Gillette vs. Coniston: Communications in a Proxy Fight

By: Stephen A. Greyser and Norman Klein

Keywords: Business and Shareholder Relations; Corporate Governance; Communication; Governing and Advisory Boards

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June 1989 (Revised July 1989)
Case

Coniston vs. Gillette: Communications in a Proxy Fight

By: Stephen A. Greyser and Norman Klein

Keywords: Business and Shareholder Relations; Corporate Governance; Communication; Governing and Advisory Boards

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01 Mar 2008
News

Community Partners Program Honored for Service to Nonprofits

The HBS clubs' Community Partners program, which provides free consulting services to nonprofits, has received the Volunteer Service Award from the President’s Council on Service and Civic Participation. Several clubs have strong View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

21 May 2018
News

Community Partners Delivers “Expert Goodness” to the Bay Area

Clubs News Clubs News Since its launch in 1986, the HBS Association of Northern California’s Community Partners (HBSCP) program has deployed the expertise of more than 1,000 alumni volunteers to enhance the impacts of hundreds of Bay Area... View Details

Keywords: Margie Kelley

Web

5.3 Community Standards Outcomes & Sanctions | MBA

5.3 Community Standards Outcomes & Sanctions 5.0 Community Standards Processes Warning A warning is a reprimand to a student whose behavior has violated the rules or standards of conduct of the community.... View Details

June 2023 (Revised January 2024)
Case

Communities In Schools (Atlanta): Innovating a College Program

By: V. Kasturi Rangan, Lynda M. Applegate and Alexis Lefort

Frank Brown, CIS of Atlanta's new Black CEO, was keen to extend CIS's well-honed case management in schools program to youth in college. Founded 50 years ago by Bill Milliken, CIS, a network of 110 affiliates, had built a strong program of assisting and supporting... View Details

Keywords: Decisions; Education; Expansion; Organizational Change and Adaptation; Atlanta

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October 26, 2015
Article

Measuring and Communicating Health Care Value with Charts

By: Robert S. Kaplan, Robin P. Blackstone, Derek A. Haas and Nikhil G. Thaker

The goal of a health care system should be to deliver the most value to patients: the outcomes achieved for treating a medical condition relative to the costs incurred over a complete care cycle. We have found that a radar (spider web) chart is an effective means to... View Details

Keywords: Service Delivery; Value; Health Care and Treatment; Health Industry

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