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  • All HBS Web  (1,075)
    • News  (77)
    • Research  (862)
    • Events  (3)
  • Faculty Publications  (446)

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  • All HBS Web  (1,075)
    • News  (77)
    • Research  (862)
    • Events  (3)
  • Faculty Publications  (446)
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  • Web

Program Requirements - Doctoral

Learning (Statistics 195) Probability Theory (Statistics 210) Statistical Inference (Statistics 211) Bayesian Data Analysis (Statistics 220) Incomplete Multivariate Data (Statistics 232) Sequential Decision Making (Statistics 234)... View Details
  • 2006
  • Dissertation

Enterprise Risk Management in Action

By: Anette Mikes
The new Basel regulatory initiatives and a burgeoning risk management literature signify the rise of enterprise risk management (ERM) in the financial services sector. However, very little is known of the roles that risk management plays in organizations and how it... View Details
Keywords: Banks and Banking; Risk Management; Practice; Governance Controls; Value; Strategy; Financial Services Industry
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Mikes, Anette. "Enterprise Risk Management in Action." Diss., London School of Economics and Political Science, Centre for Economic Performance, 2006.
  • May 2017
  • Case

CNS Worldwide

By: Robert J. Dolan and Karthik Easwar
CNS Worldwide has long been the market share leader in the IaaS cloud server market, yet it has remained unprofitable for years. Industry capacity utilization is low, and prices have declined over 70% over the last decade. CNS is considering withdrawing from the market... View Details
Keywords: Price; Marketing; Performance Capacity; Bids and Bidding; Analysis; Web Services Industry
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Dolan, Robert J., and Karthik Easwar. "CNS Worldwide." Harvard Business School Brief Case 917-531, May 2017.
  • 2025
  • Working Paper

Greenlighting Innovative Projects: How Evaluation Format Shapes the Perceived Feasibility of Early-Stage Ideas

By: Jacqueline N. Lane, Simon Friis, Tianxi Cai, Michael Menietti, Griffin Weber and Eva C. Guinan
The evaluation of innovative early-stage projects is essential for allocating limited resources. We investigate how the evaluation format affects the identification of feasibility issues through a field experiment at a leading research university. Experts were... View Details
Keywords: Innovation Evaluation; Evaluation Criteria; Feasibility Assessment; Attention Allocation; Cognitive Mechanisms; Field Experiment; Research; Performance Evaluation; Innovation and Invention; Prejudice and Bias
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Lane, Jacqueline N., Simon Friis, Tianxi Cai, Michael Menietti, Griffin Weber, and Eva C. Guinan. "Greenlighting Innovative Projects: How Evaluation Format Shapes the Perceived Feasibility of Early-Stage Ideas." Harvard Business School Working Paper, No. 24-064, March 2024. (Revised May 2025.)
  • Web

Accounting & Management - Faculty & Research

teaching fall into two broad areas: Financial Reporting and Analysis and Management Accounting. Our research helps scholars and educators understand current best practices for the design and use of View Details

    Robert S. Kaplan

    Robert S. Kaplan is Senior Fellow and Marvin Bower Professor of Leadership Development, Emeritus at the Harvard Business School. He joined the HBS faculty in 1984 after spending 16 years on the faculty of the business school at Carnegie-Mellon University, where he... View Details

    Keywords: health care; nonprofit industry
    • Web

    Research Areas - Doctoral

    international ventures; the environments in which entrepreneurs make decisions; and social entrepreneurship. 4. Performance Measurement and Outcomes scholars study drivers and effectiveness of performance... View Details
    • December 1987 (Revised August 1990)
    • Case

    Florida Power & Light's Quality Improvement Program

    Describes a major electric utility's highly successful effort to institute a comprehensive quality improvement program throughout the organization. Designed to be used in a comparative analysis of the quality improvement effort described in Paul Revere Insurance Co.... View Details
    Keywords: Organizational Change and Adaptation; Quality; Performance Productivity; Utilities Industry; Florida
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    Hart, Christopher. "Florida Power & Light's Quality Improvement Program." Harvard Business School Case 688-043, December 1987. (Revised August 1990.)
    • 2007
    • Other Unpublished Work

    Implementing Technology

    By: Diego Comin and Bart Hobijn
    We introduce a tractable model of endogenous growth in which the returns to innovation are determined by the technology adoption decisions of the users of new technologies. Technology adoption involves an implementation investment that determines the initial... View Details
    Keywords: Learning; Investment; Investment Return; Innovation and Invention; Growth and Development Strategy; Performance Productivity; Technology Adoption
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    Comin, Diego, and Bart Hobijn. "Implementing Technology." November 2007. (Revise and resubmit at the Journal of Economic Theory.)
    • 2013
    • Working Paper

    An Empirical Study of the Spillover Effects of Workload on Patient Length of Stay

    By: Jillian Berry Jaeker and Anita Tucker
    We use two years of inpatient data from 243 California hospitals to quantify the relationship between hospital-level workload and patient length of stay (LOS), and its "spillover" effects across patient types. Patients are categorized as medical or surgical, and the... View Details
    Keywords: Workload; Processing Times; Healthcare; Working Conditions; Performance Productivity; Time Management; Health Care and Treatment; Health Industry; California
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    Berry Jaeker, Jillian, and Anita Tucker. "An Empirical Study of the Spillover Effects of Workload on Patient Length of Stay." Harvard Business School Working Paper, No. 13-052, December 2012. (Revised July 2013.)
    • 02 Nov 2009
    • Research & Ideas

    Shareholders Need a Say on Pay

    “Historically, when the government tries to set limits it doesn't work very well.” Say on pay has been a research focus of HBS assistant professor Fabrizio Ferri, who started his career at Stern Stewart & Co specializing in View Details
    Keywords: by Julia Hanna; Financial Services
    • 28 Aug 2008
    • Working Paper Summaries

    How Can Decision Making Be Improved?

    Keywords: by Dolly Chugh, Katherine L. Milkman & Max H. Bazerman
    • 2010
    • Case

    Playa Dorado

    By: W. Earl Sasser
    Playa Dorada Beach & Resort in Boca Raton, Florida, faces a growing seasonal demand for tennis services. The number of guests is expected to double in the next few years, and while the tennis facilities are a popular and well-promoted amenity at the resort, court space... View Details
    Keywords: Demand and Consumers; Management Analysis, Tools, and Techniques; Expansion; Planning; Mathematical Methods; Price; Profit; Sales; Operations; Growth and Development Strategy; Marketing; Performance Capacity; Accommodations Industry; Florida
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    Sasser, W. Earl. "Playa Dorado." Watertown, MA: Harvard Business Publishing Case, 2010. (Brief Case.)
    • 28 Sep 2010
    • First Look

    First Look: September 28, 2010

    Verlag, 2010 Abstract From small start-ups to global corporations, family-owned businesses were the main pillar of West Germany's economic growth after World War II. They continue to shape the corporate landscape to this day. This book offers a path-breaking historical... View Details
    Keywords: Sean Silverthorne
    • December 2021
    • Article

    Employee Responses to Compensation Changes: Evidence from a Sales Firm

    By: Jason Sandvik, Richard Saouma, Nathan Seegert and Christopher Stanton
    What are the long-term consequences of compensation changes? Using data from an inbound sales call center, we study employee responses to a compensation change that ultimately reduced take-home pay by 7% for the average affected worker. The change caused a significant... View Details
    Keywords: Employees; Wages; Compensation and Benefits; Change; Performance; Resignation and Termination; Retention; Analysis
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    Sandvik, Jason, Richard Saouma, Nathan Seegert, and Christopher Stanton. "Employee Responses to Compensation Changes: Evidence from a Sales Firm." Management Science 67, no. 12 (December 2021): 7687–7707.
    • 2013
    • Working Paper

    The Operational Consequences of Private Equity Buyouts: Evidence from the Restaurant Industry

    By: Albert W. Sheen and Shai Bernstein
    What, if anything, do private equity firms do with businesses they acquire? We find evidence of significant operational changes in 101 restaurant chain buyouts between 2002 and 2012. Analysis of health inspections conducted for over 50,000 stores in Florida shows that... View Details
    Keywords: Safety; Quality; Private Equity; Food; Management Practices and Processes; Leveraged Buyouts; Performance Efficiency; Retail Industry; Food and Beverage Industry; Florida
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    Sheen, Albert W., and Shai Bernstein. "The Operational Consequences of Private Equity Buyouts: Evidence from the Restaurant Industry." Working Paper, June 2013.
    • Web

    Students on the Job Market - Doctoral

    Curriculum Vitae | Website | Email Marcela Carvalho Abstract: Who gets the benefit of the doubt? CEO gender and news about firm performance I show that financial markets react asymmetrically to bad news about firm View Details
    • 2010
    • Working Paper

    Accounting Scholarship that Advances Professional Knowledge and Practice

    By: Robert S. Kaplan
    Recent accounting scholarship has used statistical analysis on asset prices, financial reports and disclosures, laboratory experiments, and surveys of practice. The research has studied the interface among accounting information, capital markets, standard setters, and... View Details
    Keywords: Accounting; Business Education; Information; Management Analysis, Tools, and Techniques; Risk Management; Measurement and Metrics; Business Processes; Performance Improvement; Practice
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    Kaplan, Robert S. "Accounting Scholarship that Advances Professional Knowledge and Practice." Harvard Business School Working Paper, No. 11-043, October 2010.
    • 2024
    • Working Paper

    Consumer Inertia and Market Power

    By: Alexander MacKay and Marc Remer
    We study the pricing decisions of firms in the presence of consumer inertia. Inertia, which can arise from habit formation, brand loyalty, and switching costs, generates dynamic pricing incentives. These incentives mediate the impact of competition on market power in... View Details
    Keywords: Consumer Inertia; Market Power; Dynamic Competition; Demand Estimation; Consumer Behavior; Markets; Performance; Competition; Price
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    MacKay, Alexander, and Marc Remer. "Consumer Inertia and Market Power." Harvard Business School Working Paper, No. 19-111, April 2019. (Revised January 2024. Direct download.)
    • Article

    Small Worlds and Regional Innovation

    Small-world networks have attracted much theoretical attention and are widely thought to enhance creativity. Yet empirical studies of their evolution and evidence of their benefits remain scarce. We develop and exploit a novel database on patent coauthorship to... View Details
    Keywords: Geographic Location; Collaborative Innovation and Invention; Patents; Performance Productivity; Creativity; Social and Collaborative Networks
    Citation
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    Fleming, Lee, Charles King III, and Adam Juda. "Small Worlds and Regional Innovation." Organization Science 18, no. 6 (November–December 2007).
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