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- All HBS Web
(8,493)
- People (33)
- News (2,830)
- Research (3,211)
- Events (18)
- Multimedia (352)
- Faculty Publications (2,021)
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- 15 Dec 2021
- Research & Ideas
The 10 Most Popular Articles of 2021
Many people began 2021 with optimism, hopeful that a COVID-19 vaccine would be widely available within months. Surely the pandemic would end soon, right? It was, perhaps, a naïve thought in a pandemic-weary world. Nevertheless, companies around the globe took steps... View Details
Keywords: by Danielle Kost
- 10 Feb 2020
- In Practice
6 Ways That Emerging Technology Is Disrupting Business Strategy
involving artificial intelligence (AI), data analytics, and the Internet of Things are changing the way business leaders think about strategy. Here’s what they said: 1. Talent and data are more critical than ever “Traditionally,... View Details
Keywords: by Danielle Kost
- 20 Dec 2022
- Op-Ed
Employee Feedback: The Key to Retention During the Great Resignation
“Great Resignation” and other challenges from a constantly changing competitive landscape? First, these companies have CEOs—indeed, leaders at all levels—who care equally about profits and employee well-being and don’t see them as... View Details
Keywords: by Michael Beer
- 05 Dec 2016
- Research & Ideas
How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky)
Business executives regularly use sly tactics to get a better deal during negotiations—often making statements that are technically true, but are purposely skewed to mislead the other side. It’s a distinct form of deception called paltering: the active use of truthful... View Details
Keywords: by Dina Gerdeman
- 2012
- Chapter
Creating Leaders: An Ontological/Phenomenological Model
By: Michael C. Jensen, Werner Erhard and Kari L. Granger
The sole objective of our ontological/phenomenological approach to creating leaders is to leave students actually being leaders and exercising leadership effectively as their natural self-expression. By "natural self-expression" we mean a way of being and acting in any... View Details
Keywords: Leadership Development; Attitudes; Behavior; Experience and Expertise; Knowledge Acquisition
Jensen, Michael C., Werner Erhard, and Kari L. Granger. "Creating Leaders: An Ontological/Phenomenological Model." Chap. 16 in The Handbook for Teaching Leadership: Knowing, Doing, and Being, edited by Scott Snook, Nitin Nohria, and Rakesh Khurana. Thousand Oaks, CA: Sage Publications, 2012.
- 21 Oct 2022
- Research & Ideas
People Trust Business, But Expect CEOs to Drive Social Change
Public trust in business remains relatively unshaken amid economic turbulence and a lingering pandemic, even as faith in the media and government falters, but leaders could do more to address social issues, a new global opinion survey shows. However, not everyone... View Details
Keywords: by Scott Van Voorhis
- 26 Apr 2022
- Book
What Does Your Business Stand For? Why Building Trust Starts with Purpose
leaders must clearly articulate what it is they stand for and then take decisive actions around those beliefs. Not just when it’s easy or convenient, but even when it’s difficult. In my new book, Deep Purpose: The Heart and Soul of... View Details
Keywords: by Ranjay Gulati
- 26 Oct 2021
- Research & Ideas
What Companies Want Most in a CEO: A Good Listener
increasing complexity associated with managing larger and more knowledge-intensive organizations,” says Sadun. Past generations of CEOs might have tapped a smaller cadre of advisers or made decisions unilaterally, but today’s leaders must... View Details
Keywords: by Jay Fitzgerald
- 01 Sep 2021
- What Do You Think?
Can We Train for Trust?
practice. Think, for example, of the obstacles that lawyers and public relations advisers can put in the way of leaders wishing to practice such principles. Sucher and Gupta go on to say that, “How a leader... View Details
Keywords: by James Heskett
- 03 Dec 2010
- Working Paper Summaries
Creating Leaders: An Ontological Model
- 01 Oct 2007
- Research & Ideas
Encouraging Dissent in Decision-Making
Everest, several climbers, including two of the world's most experienced professionals, died in part because junior team members didn't speak up when their expert leaders ignored their own core operating principles surrounding safety. In... View Details
Keywords: by Garry Emmons
- February 2020
- Case
Bill Riddick and the Durham S.O.S. Charrette
By: Francesca Gino and Jeffrey Huizinga
Bill Riddick employs the charrette process to help black and white community leaders overcome differences and desegregate local schools in Durham, North Carolina. View Details
Keywords: Charrette; Schools; Desegregation; Education; Social Issues; Race; Leading Change; History; Durham; North Carolina
Gino, Francesca, and Jeffrey Huizinga. "Bill Riddick and the Durham S.O.S. Charrette." Harvard Business School Case 920-048, February 2020.
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
As economies reopen after forced shutdowns caused by COVID-19, managers around the world are faced with a dual challenge: keep the workforce safe while preserving business viability in an evolving and volatile market. How should businesses start to design their “new... View Details
- 10 Mar 2021
- Research & Ideas
Key to Doing Your Best at Work? Be Yourself
Today, the most innovative leaders aren’t the conformers. They’re the bold individualists who carve their own paths. So learning to embrace one’s inner “badass” is the new key to success, say Harvard Business School faculty Francesca... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
- 06 Jul 2011
- Research & Ideas
Are You a Level-Six Leader?
The central, most telling question to ask a leader is, whom do you serve? Some leaders will tell you, using a popular descriptor, that they aspire to be "servant leaders." The question still... View Details
Keywords: by Mitch Maidique
- January 2014 (Revised June 2020)
- Case
The Rise and Fall of Nokia
By: Juan Alcacer, Tarun Khanna and Christine Snively
In 2013, Nokia sold its Device and Services business to Microsoft for €5.4 billion. For decades Nokia had led the telecommunications (telecom) industry in handsets and networking. By the late 2000s, however, Nokia's position as market leader in mobile devices was... View Details
Keywords: Mobile Phones; Smartphone; Telecommunications; Mobile and Wireless Technology; Emerging Markets; Technological Innovation; Competitive Strategy; Telecommunications Industry; Asia
Alcacer, Juan, Tarun Khanna, and Christine Snively. "The Rise and Fall of Nokia." Harvard Business School Case 714-428, January 2014. (Revised June 2020.)
- 03 Oct 2005
- Research & Ideas
The Truck Driver Who Reinvented Shipping
transporting approximately 90 percent of the world's trade cargo. Though we have coded McLean as a leader in our research, some of his approaches and characteristics have more of an entrepreneurial flavor. There is often a fine line... View Details
- 01 Nov 2021
- Op-Ed
Team Success Starts with the Individual—and with Love
an unusual but immensely powerful approach to leadership that held promise far beyond the football field. To optimize performance, many leaders take the team or organization as the basic unit of analysis, seeking out processes and... View Details
- March 2014 (Revised March 2018)
- Case
Red Bull (A)
By: Eric Van den Steen and Carin-Isabel Knoop
Despite facing giants like Coke, Pepsi, and Budweiser—with obvious potential sources of competitive advantage—Red Bull had established itself as the U.S. market leader in energy drinks. By 2008, however, Red Bull's dominance was challenged as Monster drinks surpassed... View Details
Keywords: Judo Strategy; Judo Economics; Sustainable Competitive Advantage; Imitation; Strategy; Competitive Strategy; Competitive Advantage; Market Entry and Exit; Food and Beverage Industry; United States
Van den Steen, Eric, and Carin-Isabel Knoop. "Red Bull (A)." Harvard Business School Case 714-401, March 2014. (Revised March 2018.)
- 26 May 2022
- HBS Case
Apple vs. Feds: Is iPhone Privacy a Basic Human Right?
Cedric O said, “A company that has never been in better economic shape is not helping the government fight the crisis. We will remember that.” Lessons for leaders The case underscores an important point: Good leadership should be about... View Details
Keywords: by Avery Forman