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  • All HBS Web  (1,683)
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  • October 2001 (Revised November 2001)
  • Case

Provident Life and Accident Insurance: The Acquisition of Paul Revere

By: Mihir A. Desai, Frank Williamson, Mark Veblen and Yuming Zou
Provident Life & Accident Insurance Co. has made an initial bid to acquire a primary competitor, Paul Revere, from conglomerate, Textron. The due diligence process uncovers a significant block of problematic disability insurance policies. Provident is forced to assess... View Details
Keywords: Insurance; Financial Management; Mergers and Acquisitions; Policy; Investment; Business Strategy; Cash Flow; Price; Bids and Bidding; Financial Reporting; Business Conglomerates; Insurance Industry; Insurance Industry
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Desai, Mihir A., Frank Williamson, Mark Veblen, and Yuming Zou. "Provident Life and Accident Insurance: The Acquisition of Paul Revere." Harvard Business School Case 202-044, October 2001. (Revised November 2001.)
  • Teaching Interest

Overview

By: David S. Scharfstein
I teach an MBA course in the elective curriculum called Managing and Innovating in Financial Services. I focus on key functions of the financial system including credit, liquidity, insurance and payments provided by a variety of financial intermediaries including... View Details
  • August 2013
  • Teaching Note

Multiasistencia: Redefining the Relationship with Its Service Professionals

By: F. Asis Martinez-Jerez
Multiasistencia, a major Spanish BPO of insurance repairs, is changing the relational contract with its service profesionals from a referral model to a guaranteed workload one. View Details
Keywords: Outsourcing; Incentives; Relational Contracts; Business Model; Motivation and Incentives; Job Cuts and Outsourcing; Contracts; Insurance Industry; Spain
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Martinez-Jerez, F. Asis. "Multiasistencia: Redefining the Relationship with Its Service Professionals." Harvard Business School Teaching Note 114-010, August 2013.
  • 29 Oct 2014
  • News

The Businessman Disrupting Organ Transplantation

    Toren Fronsdal

    Toren Fronsdal is a doctoral student in the Business Economics program. His research interests are industrial organization and health economics, primarily focusing on hospital and insurer negotiations. He graduated from Stanford University with a B.A. in Economics in... View Details
    • May 1998 (Revised September 1999)
    • Background Note

    Note on Managed Care

    By: Richard M.J. Bohmer
    Presents an overview of managed care. Describes the relationship between provider and insurance companies, examines the implications for consumers, and discusses financial arrangements and operational characteristics commonly observed in the industry. Also provides a... View Details
    Keywords: Customers; Insurance; Health Care and Treatment; Service Operations; Relationships; Insurance Industry
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    Bohmer, Richard M.J. "Note on Managed Care." Harvard Business School Background Note 698-060, May 1998. (Revised September 1999.)
    • 2013
    • Working Paper

    How Does Risk Management Influence Production Decisions? Evidence from a Field Experiment

    By: Shawn Cole, Xavier Gine and James Vickery
    Weather is a key source of income risk, particularly in emerging market economies. This paper uses a randomized controlled trial involving a sample of Indian farmers to study how an innovative rainfall insurance product affects production decisions. We find that... View Details
    Keywords: Risk Management; Production; Weather; Insurance; Emerging Markets; Agribusiness; Insurance Industry; Insurance Industry; India
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    Cole, Shawn, Xavier Gine, and James Vickery. "How Does Risk Management Influence Production Decisions? Evidence from a Field Experiment." Harvard Business School Working Paper, No. 13-080, March 2013. (Revised September 2014.)
    • 19 Sep 2011
    • Research & Ideas

    Doomsday Coming for Catastrophic Risk Insurers?

    European winters—on the brain. And he thinks you should, too. Froot, the André R. Jakurski Professor of Business Administration at Harvard Business School, has spent more than 15 years researching how the reinsurance industry—which provides View Details
    Keywords: by Maggie Starvish; Financial Services
    • November 2000
    • Exercise

    Atlantis-Biovent Negotiation: Confidential Instructions for Biovent

    By: Michael A. Wheeler
    This two-party exercise illustrates bidding strategy in the context of settling a large insurance claim. Specifically, the claimant (Biovent) and the insurer (Atlantis) are asked to submit confidential offers to a dispute resolution website that will determine whether... View Details
    Keywords: Insurance; Bids and Bidding; Emerging Markets; Agreements and Arrangements; Conflict of Interests; Strategy; Web Sites
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    Wheeler, Michael A. "Atlantis-Biovent Negotiation: Confidential Instructions for Biovent." Harvard Business School Exercise 801-263, November 2000.
    • 29 Apr 2021
    • News

    GoodRx helps people afford drugs. But is it improving health care or profiting off a broken system?

    • 2019
    • Chapter

    Behavioral Economics and Health-Care Markets

    By: Amitabh Chandra, Benjamin Handel and Joshua Schwartzstein
    This chapter summarizes research in behavioral health economics, focusing on insurance markets and product markets in health care. We argue that the prevalence of choice difficulties and biases leading to mistakes in these markets establish a special place for them in... View Details
    Keywords: Behavioral Economics; Consumer Behavior; Economics; Health Care and Treatment; Insurance; Markets
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    Chandra, Amitabh, Benjamin Handel, and Joshua Schwartzstein. "Behavioral Economics and Health-Care Markets." Chap. 6 in Handbook of Behavioral Economics: Foundations and Applications 2, edited by B. Douglas Bernheim, Stefano DellaVigna, and David Laibson, 459–502. Amsterdam: Elsevier/North-Holland, 2019.
    • 07 Dec 2015
    • Video

    Ellen Exum of IBM discusses the future of exchanges

    • February 2010 (Revised March 2012)
    • Case

    U.S. Healthcare Reform: International Perspectives

    By: Arthur A. Daemmrich and Elia Cameron
    The national economic implications of rising healthcare costs were poorly understood, even as the United States, Germany, and the United Kingdom instituted reforms in early 2010. Presenting opportunities for cross-national policy learning, this case describes the... View Details
    Keywords: Macroeconomics; Insurance; Governing Rules, Regulations, and Reforms; Health Care and Treatment; Laws and Statutes; Business and Government Relations; Health Industry; Public Administration Industry; Germany; United Kingdom; United States
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    Daemmrich, Arthur A., and Elia Cameron. "U.S. Healthcare Reform: International Perspectives." Harvard Business School Case 710-040, February 2010. (Revised March 2012.)
    • June 2013
    • Supplement

    Multiasistencia: Redefining the Relationship with its Service Professionals. Spreadsheet Supplement

    By: Francisco de Asis Martinez-Jerez
    Multiasistencia, a major Spanish BPO of insurance repairs, is changing the relational contract with its service profesionals from a referral model to a guaranteed workload one. View Details
    Keywords: Outsourcing; Incentives; Relational Contracts; Business Model; Motivation and Incentives; Job Cuts and Outsourcing; Contracts; Insurance Industry; Spain
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    Martinez-Jerez, Francisco de Asis. "Multiasistencia: Redefining the Relationship with its Service Professionals. Spreadsheet Supplement." Harvard Business School Spreadsheet Supplement 113-708, June 2013.
    • Article

    New Interest in Incentive Financing

    By: Samuel Hayes
    The article presents the findings of a study on incentive financings as they apply to institutional investors, particularly life insurance company investors. The author made contact with investment officers in 29 insurance companies, and have collected a considerable... View Details
    Keywords: Motivation and Incentives; Financing and Loans; Institutional Investing
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    Hayes, Samuel. "New Interest in Incentive Financing." Harvard Business Review 44, no. 4 (July–August 1966): 99–112. (Reprinted: Brigham, Earl, Ricks, R. B., Readings in the Essentials of Managerial Finance. Holt, Rhinehart and Winston, 1968.)
    • April 2024
    • Article

    Pay-As-You-Go Insurance: Experimental Evidence on Consumer Demand and Behavior

    By: Raymond Kluender
    Pay-as-you-go contracts reduce minimum purchase requirements which may increase market participation. We randomize the introduction and price(s) of a novel pay-as-you-go contract to the California auto insurance market where 17 percent of drivers are uninsured. The... View Details
    Keywords: Contracts; Consumer Behavior; Price; Personal Finance; Insurance Industry; California
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    Kluender, Raymond. "Pay-As-You-Go Insurance: Experimental Evidence on Consumer Demand and Behavior." Review of Financial Studies 37, no. 4 (April 2024): 1118–1148.
    • 03 Mar 2003
    • What Do You Think?

    Are Conditions Right for the Next Accounting Scandal?

    tendency of risk-averse corporate audit committees to engage the biggest accounting firms insure that the oligopoly will become even stronger? Will it require the relaxation of guidelines regarding potential conflicts of interest among... View Details
    Keywords: by James Heskett; Accounting; Financial Services
    • September 2017
    • Editorial

    Helping Patients with Cancer Navigate Narrow Networks

    By: Stephen M. Schleicher, Emeline M. Aviki and Thomas W. Feeley
    The Affordable Care Act of 2010 (ACA) was designed primarily to improve patient access to affordable health care. The access-expanding provisions of the ACA included federal- and state-based health insurance exchanges with minimum coverage requirements and preexisting... View Details
    Keywords: Health Care and Treatment; Insurance; Problems and Challenges; United States
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    Schleicher, Stephen M., Emeline M. Aviki, and Thomas W. Feeley. "Helping Patients with Cancer Navigate Narrow Networks." Journal of Clinical Oncology 35, no. 27 (September 2017): 3095–3096.
    • June 30, 2020
    • Article

    Bipartisan Tax-Free Solution to Health Care Financing: Coupling HRAs With a Public Option

    By: Regina E. Herzlinger, Richard Boxer and James Wallace
    A combination of health insurance initiatives by the presumptive 2020 Democratic and Republican presidential nominees could expand health care coverage and significantly reduce costs, without raising taxes. Along the way, the combination could revitalize private... View Details
    Keywords: Health Care Financing; Public Option; Health Reimbursement Arrangement (HRA); Health Care and Treatment; Insurance; Cost Management
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    Herzlinger, Regina E., Richard Boxer, and James Wallace. "Bipartisan Tax-Free Solution to Health Care Financing: Coupling HRAs With a Public Option." Health Affairs Blog (June 30, 2020).
    • June 2001 (Revised May 2002)
    • Case

    Innovation at Progressive (C): Auto Repair

    By: Frances X. Frei and Hanna Rodriguez-Farrar
    Analyzes whether Progressive should enter the auto repair industry. The critical decision is whether the competencies that made Progressive succeed in the auto insurance industry can translate to the auto repair industry. View Details
    Keywords: Market Entry and Exit; Innovation and Invention; Insurance Industry; Insurance Industry; Insurance Industry
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    Frei, Frances X., and Hanna Rodriguez-Farrar. "Innovation at Progressive (C): Auto Repair." Harvard Business School Case 601-139, June 2001. (Revised May 2002.)
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