Human Rights - Publications - Faculty & Research

06 Nov 2012
First Look

First Look: November 6

form alone (human vs. dog) while animacy becomes an additional organizational priority in later face-processing regions: the lateral fusiform gyri (latFG) and right superior temporal sulcus. Additionally, patterns evoked by View Details

Keywords: Sean Silverthorne

17 Feb 2022
Book

When Employees Feel a Sense of Purpose, Companies Succeed

an organizational purpose—or, frankly, with anything related to their jobs—if they’re holding back important parts of their identities or personalities. “Who are those people who can’t wait to leave work every day, who are leaving right... View Details

Keywords: by Ranjay Gulati

22 Oct 2019
Research & Ideas

Use Artificial Intelligence to Set Sales Targets That Motivate

Setting the right sales targets for employees is a difficult balancing act, with long-term consequences on growth and morale. Setting a target too low, making it easily achievable, might cause an an employee to not put in the effort.... View Details

Keywords: by Michael Blanding

06 Dec 2011
First Look

First Look: Dec. 6

that escalate anxiety in high achievers and the unproductive behaviors you turn to for relief. Then adopt practices that give you the courage to "do the right things poorly" before "doing the View Details

Keywords: Sean Silverthorne

01 Dec 2006
What Do You Think?

How Important Is Quality of Labor? And How Is It Achieved?

implications for public policy. As for jobs and what has come to be known as outsourcing, Gaurav Goel commented, "Low-cost labor is not the deciding factor in the success of outsourcing (vs.) people with the right attitude ."... View Details

Keywords: by by Jim Heskett

17 Nov 2009
First Look

First Look: Nov. 17

related systems: incentives, risk management and control, accounting, human capital, and culture. The worst firms had lethal combinations of strong incentives, weak control and risk management, flawed internal and external accounting, low... View Details

Keywords: Martha Lagace

21 Sep 2020
Research & Ideas

Are You Sabotaging Your Own Company?

locks, clogging toilets, messing with machinery, and slashing tires. Today, 76 years after the manual was written, cybersecurity breaches likely represent the most dreaded act of outside obstruction many companies face, Thomke notes. But the manual’s second method of... View Details

Keywords: by Dina Gerdeman

Web

Advisory Board - Entrepreneurship

entrepreneurship, branding, and innovation expertise. Bluemercury’s innovative retailing and human resource model has been the topic of numerous books, including Shopping: Why We Love it and How Retailers Can Create the Ultimate Customer... View Details

25 Nov 2019
Research & Ideas

When Your Passion Works Against You

There’s a time and a place for it,” says Harvard Business School Assistant Professor Jon M. Jachimowicz. “It can even be dangerous if you’re not careful about when, how, and to whom you express passion.” Passion can be intoxicating When an employee expresses passion... View Details

Keywords: by Dina Gerdeman

07 Apr 2023
Research & Ideas

When Celebrity ‘Crypto-Influencers’ Rake in Cash, Investors Lose Big

disclosing compensation. Despite these concerns, more research is needed to determine the overall value of crypto influencers’ investment advice on social media, they write. Some top influencers in the space, such as Coinbase CEO Brian Armstrong and Alex Gladstein of... View Details

Keywords: by Kristen Senz

01 Sep 2021
What Do You Think?

Can We Train for Trust?

can trust? Can we train for trust? What do you think? Share your thoughts in the comments below. References: Stephen M. R. Covey with Rebecca R. Merrill, The Speed of Trust: The One Thing That Changes Everything (New York: Simon & Schuster, 2006). Deloitte, 2017... View Details

Keywords: by James Heskett

Article

Strong Leadership and Teamwork Drive Culture and Performance Change: Ohio State University Medical Center 2000–2006

By: Leonard A. Schlesinger, Fred Sanfilippo, Neeli Bendapudi and Anthony Rucci

Several characteristics of academic health centers have the potential to create high levels of internal conflict and misalignment that can pose significant leadership challenges.

In September 2000, the positions of Ohio State University (OSU) senior vice... View Details

Keywords: Employee Relationship Management; Customer Value and Value Chain; Organizational Structure; Performance Improvement; Customer Satisfaction; Organizational Change and Adaptation; Leading Change; Service Delivery; Satisfaction; Health Care and Treatment; Health Industry; Ohio

Citation

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30 Apr 2020
Book

Fighting Climate Change Requires a New Capitalism

Rebecca Henderson spent her young adult years living two lives. At work, she preached the risks of resisting change to MBA students at the Massachusetts Institute of Technology, drawing on lessons she learned while watching factories close as a management consultant.... View Details

Keywords: by Danielle Kost; Energy

02 Aug 2017
What Do You Think?

Summing Up: Why Can’t Organizations Engage Their Employees?

anything less than excellence; treat everyone with respect; provide training and role models; and reinforce the right behaviors and hold people accountable for the wrong behaviors. David Wittenberg offered advice on measurement: “It’s... View Details

Keywords: by James Heskett

March 2020 (Revised August 2020)
Case

Culture at Google

By: Nien-hê Hsieh, Amy Klopfenstein and Sarah Mehta

Beginning in 2017, technology (tech) company Google faced a series of employee-relations issues that threatened its unique culture of innovation and open communication. Issues included protests surrounding Google’s contracts with the U.S. government, restrictions of... View Details

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01 Mar 2024
News

The War Within

When the full-scale Russian invasion of Ukraine began in February 2022, Nataliia Zhyliak’s world was upended in a matter of days. At the time, Zhyliak, a psychologist in the western Ukrainian city of Kamianets-Podilskyi, was working at an education and rehabilitation... View Details

Keywords: Janelle Nanos; illustration by Daniel Bejar

30 May 2005
Research & Ideas

Six Steps for Making Your Threat Credible

outsource at the right price. 4. Delegate authority to someone who will follow through on the threat The time, energy, and resources that you devote to reaching agreement can suggest that you're desperate for a deal—any deal. The greater... View Details

Keywords: by Deepak Malhotra

25 May 2011
HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

Ton says the key is making the right operating decisions. "You can invest in your people and offer low prices," she says. "And guess what? You'll have a service advantage too." For QuikTrip, that advantage is evident... View Details

Keywords: by Julia Hanna; Retail

Web

Dean Srikant Datar Statements & Speeches | About

institution whose motto, Veritas, impels us to seek truth, it is incumbent upon us to acknowledge and understand the ways that Harvard’s strength today was built on human subjugation and the systems—including business—that perpetuated it.... View Details

27 Apr 2020
Research & Ideas

How Remote Work Changes What We Think About Onboarding

relationships with the right people. This crisis presents an opportunity for the CEO to communicate to all employees, including new hires, that the company cares about them and is prioritizing their health and safety during the pandemic.... View Details

Keywords: by Boris Groysberg

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