Publications

Video

Sanjay Lalbhai

Sanjay Lalbhai, Chairman of India-based Arvind, a large textile manufacturer and the flagship company of the Lalbhai Group based in Ahmedabad, discusses how the technological disruption caused by power looms... View Details

02 Oct 2013
News

Clay Christensen: The Wrong Kind of Innovation

29 Mar 2019
Interview

Integrating Theory into Your Organization: Black Duck by Synopsys

By: Lou Shipley

The Disruptive Voice hits the road, heading to BlackDuck by Synopsys headquarters in Burlington, MA. We sit down with Lou Shipley (CEO), Patrick Carey (Director of Product Marketing), and Tim Kenny (VP of Culture) to hear how Competing Against Luck became a company... View Details

Keywords: Innovation; Company Culture; Disruption; Innovation and Invention; Disruptive Innovation; Technology; Organizational Culture

December 2013
Article

The Costs of Ambient Cultural Disharmony: Indirect Intercultural Conflicts in Social Environment Undermine Creativity

By: Roy Y.J. Chua

Intercultural tensions and conflicts are inevitable in the global workplace. This paper introduces the concept of ambient cultural disharmony—indirect experience of intercultural tensions and conflicts in individuals' immediate social environment—and demonstrates how... View Details

Keywords: Creativity; Culture

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August 2014
Case

Netflix in 2011

By: Willy Shih and Stephen Kaufman

Reed Hastings founded Netflix to provide a home movie service that would do a better job satisfying customers than the traditional retail rental model. But as it encountered challenges it underwent several major strategy shifts, ultimately developing a business model... View Details

15 Apr 2020
News

‘Pretty Catastrophic’ Month for Retailers, and Now a Race to Survive

16 Jun 2009
First Look

First Look: June 16

paper: http://www.hbs.edu/research/pdf/09-043.pdf Walking Through Jelly: Language Proficiency, Emotions, and Disrupted Collaboration in Global Work Authors:Tsedal Beyene, Pamela J. Hinds, and Catherine Durnell Cramton Abstract In an... View Details

Keywords: Martha Lagace

11 Aug 2020
News

Your Customers Have Changed. Here's How To Engage Them Again.

April 2003 (Revised February 2004)
Case

Kodak (A)

By: Giovanni M. Gavetti, Rebecca Henderson and Simona Giorgi

The introduction of digital imaging in the late 1980s had a disruptive effect on Kodak's traditional business model. Examines Kodak's strategic efforts and challenges as the photography industry evolves. After discussing Kodak's history and its past strategic moves in... View Details

Keywords: History; Business Model; Leadership; Disruption; Industry Growth; Business Strategy; Consumer Products Industry

30 Mar 2023
Video

Implementing Innovation: How to Overcome Adoption Challenges

June 2022 (Revised November 2023)
Case

Individual FoodService, Kelso, and Ken Sweder

By: Jo Tango and Alys Ferragamo

When and how much risk to take? In October 2020, Ken Sweder, CEO of Individual FoodService (“IFS”), contemplated this question as he evaluated a proposal to acquire Brady Industries, a distributor of janitorial and sanitation products. Sweder and his private equity... View Details

Keywords: COVID-19 Pandemic; Risk Management; Mergers and Acquisitions; Value Creation; Business Divisions

17 Nov 2014
News

Why Amazon keeps cutting prices for consumer goods

21 Mar 2022
News

Are the Risks of Global Supply Chains Starting to Outweigh the Rewards?

16 Apr 2001
Research & Ideas

Angels Face the Innovator’s Dilemma

the mark. "Microsoft can innovate faster than your life can change," Christensen observed dryly. The only thing we know for sure is that nobody knows the right strategy as the disruption takes root.—Clayton M. Christensen When... View Details

Keywords: by Martha Lagace; Financial Services

January 2014 (Revised October 2014)
Case

Andreessen Horowitz

By: Thomas R. Eisenmann and Liz Kind

Andreessen Horowitz (a16z), a venture capital firm launched in 2009, has quickly broken into the VC industry's top ranks, in terms of its ability to invest in Silicon Valley's most promising startups. The case recounts the firm's history; describes its co-founders'... View Details

Keywords: Business Model; Venture Capital; Disruption; Entrepreneurship; Industry Structures; Financial Services Industry; California

July–August 2023
Article

Investing in Growth Through Uncertainty

By: Ranjay Gulati

When faced with disruptions and downturns, many leaders and companies instinctively focus on cutting costs to maintain profitability. But some identify opportunities and then take thoughtful action to emerge from crisis even stronger. That means not only planning for... View Details

Keywords: Crisis Management; Strategic Planning

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November 2000 (Revised June 2010)
Case

Bush Boake Allen

By: Stefan H. Thomke and Ashok Nimgade

Bush Boake Allen, a flavor and fragrance firm, is considering strategic options that would integrate customers into its innovation process via a potentially disruptive Internet-based technology. As this approach could result in dramatic changes to the firm's business... View Details

Keywords: Customer Focus and Relationships; Disruptive Innovation; Technological Innovation; Management Teams; Product Design; Organizational Change and Adaptation; Conflict Management; Internet; Chemical Industry